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Sheraton Sao Paulo WTC Hotel

5.0 star property

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Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Lobby
Exterior
Lobby
Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • Spa
  • Free WiFi

Explore the area

Map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
  • Morumbi Shopping Mall
    ‪19 min walk‬
  • Ibirapuera Park
    ‪7 min drive‬
  • Morumbi Stadium
    ‪8 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Club Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 2 Bedrooms, Non Smoking

  • 5490 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Non Smoking

  • 1130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom, Non Smoking

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually furnished

Club Suite, 1 Bedroom, Non Smoking

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

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2 restaurants, breakfast served

Hilton Sao Paulo Morumbi

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1003)
The price is $496
per night
$520 total
includes taxes & fees
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About this property

Sheraton Sao Paulo WTC Hotel

5-star São Paulo hotel, connected to a shopping center in Itaim Bibi
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a conference center are onsite. Housekeeping is available once per stay.
Sheraton Sao Paulo WTC Hotel offers 297 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sheraton Sao Paulo WTC Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Sao Paulo WTC Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
DOK - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
DOT (Lobby) - Onsite bar. Open daily.
DECK (Piscina) - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (BRL 61.95 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 109 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • DECK (Piscina)
  • DOK
  • DOT (Lobby)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (32,292 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from April 26 2025 to April 27 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 350 per pet (varies based on length of stay), plus a one-time cleaning fee of BRL 350
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for BRL 380 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 14.6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 109 per person
  • Covered valet parking fee: BRL 61.95 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus BRL 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 380 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed pet cleaning fee applies per pet, per stay.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Sao Paulo WTC
Hotel Sheraton WTC
Hotel Sheraton WTC Sao Paulo
Sheraton Hotel WTC Sao Paulo
Sheraton Sao Paulo Hotel
Sheraton Sao Paulo WTC
Sheraton Sao Paulo WTC Hotel
Sheraton WTC
Sheraton WTC Hotel
WTC Sheraton
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Sheraton Sao Paulo WTC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 810 reviews
Rating 8 - Good. 223 out of 810 reviews
Rating 6 - Okay. 89 out of 810 reviews
Rating 4 - Poor. 50 out of 810 reviews
Rating 2 - Terrible. 23 out of 810 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nei Eduardo Penna da, Rio de Janeiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie Sealy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness
Stayed 6 nights in Jun 2024

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great Staff!
Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
Stayed 1 night in Dec 2023

10/10 Excellent

Nei Eduardo Penna da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

WEHNER, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so good
Stayed 9 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Stayed 8 nights in Jul 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Stayed 3 nights in May 2023

10/10 Excellent

Rafael

Stayed 2 nights in May 2023

4/10 Poor

Luis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Stayed 5 nights in Mar 2023

10/10 Excellent

Zuo Hong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Stayed 3 nights in Mar 2023

10/10 Excellent

RODRIGO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and clean place
Stayed 3 nights in Feb 2023

10/10 Excellent

Zenglu, Ankeny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

ilan

Stayed 5 nights in Sep 2022

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Stayed 3 nights in Dec 2022

6/10 Okay

Pablo

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Stayed 3 nights in Sep 2022

8/10 Good

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day! We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited. Some hiccups, but again, overall a good hotel since our issues were resolved right away.
Stayed 1 night in May 2022

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Stayed 4 nights in Feb 2022

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Stayed 2 nights in Jan 2022

10/10 Excellent

Rayane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Dec 2021

10/10 Excellent

Regina

Stayed 2 nights in Dec 2021