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Grand Mercure SP Itaim Bibi

4.5 star property

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Photo gallery for Grand Mercure SP Itaim Bibi

Outdoor pool, sun loungers
Lobby
Executive Room (City Lights) | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Tenente Negrao 200, Itaim Bibi, São Paulo, SP, 04530-030
  • Sírio Libanês Hospital
    ‪4 min walk‬
  • Brigadeiro Faria Lima Avenue
    ‪15 min walk‬
  • Ibirapuera Park
    ‪17 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (City Lights)

Executive Room (City Lights) | Minibar, in-room safe, desk, blackout drapes

Executive Room (City Lights)

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Accessible

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Park View

Executive Room, 1 King Bed, Balcony, Park View | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Balcony, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Balcony, City View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

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About this property

Grand Mercure SP Itaim Bibi

4.5-star hotel in Itaim Bibi
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite. Housekeeping is available on request.
Grand Mercure SP Itaim Bibi offers 155 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2020.

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness center, and in-room fitness.
In addition to an outdoor pool, Grand Mercure SP Itaim Bibi provides a steam room, a fitness center, and in-room fitness. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and 5 meeting rooms. Event facilities measuring 2745 square feet (255 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2020.

Grand Mercure SP Itaim Bibi is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
ItaIN - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • itaIN

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Dining table
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (2,745 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weights
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Stationary bicycle
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 157.50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 75 per person
  • Covered valet parking fee: BRL 45 per day
  • Pet fee: BRL 157.50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capital GC
Capital GC Hotéis Aparthotel
Capital GC Hotéis Aparthotel Sao Paulo
Capital GC Hotéis Hotel Sao Paulo
Capital GC Hotéis Hotel
Capital São Paulo Itaim Hotel
Capital GC Hotéis Sao Paulo
Capital GC Hotéis
Capital São Paulo Itaim
Capital Itaim
Capital Managed Accorhotels Hotel Sao Paulo
Capital Managed Accorhotels Hotel
Capital Managed Accorhotels Sao Paulo
Capital Managed Accorhotels
Grand Mercure São Paulo Itaim
The Capital São Paulo Itaim
The Capital GC Hotéis
Capital São Paulo Itaim Bibi Future Grand Mercure Hotel
Capital São Paulo Itaim Bibi Future Grand Mercure
Hotel The Capital São Paulo Itaim Bibi Future Grand Mercure
The Capital São Paulo Itaim Bibi Future Grand Mercure Sao Paulo
Grand Mercure São Paulo Itaim
The Capital GC Hotéis
Capital São Future Grand Mercure Hotel
Capital São Future Grand Mercure
The Capital São Paulo Itaim
The Capital Managed by Accorhotels

Grand Mercure SP Itaim Bibi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 662 reviews
Rating 8 - Good. 139 out of 662 reviews
Rating 6 - Okay. 50 out of 662 reviews
Rating 4 - Poor. 23 out of 662 reviews
Rating 2 - Terrible. 17 out of 662 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Excellent!
Stayed 6 nights in Aug 2024

10/10 Excellent

RODRIGO

Stayed 3 nights in Oct 2024

10/10 Excellent

Guilherme, Santos

Stayed 1 night in Sep 2024

6/10 Okay

Akeem

Traveled with partner
The property itself was great, we did run into a problem when the power was gone on our first night we had book another hotel the second night. The staff didn’t reassure or accommodate us when we asked but it seem like a city wide problem so overall I can’t say I had much of an experience.
Stayed 5 nights in Oct 2024

10/10 Excellent

MARCELO

Stayed 2 nights in Oct 2024

10/10 Excellent

MARCELO

Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! Good for business, couples and family.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nalanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and spacious room
Stayed 2 nights in Sep 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10
Stayed 3 nights in Sep 2024

10/10 Excellent

Osian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Trey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will return.
Stayed 4 nights in Aug 2024

8/10 Good

Duwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but attention to detail needed.
Hotel is very nice, but heat did not work in room, only AC. Actually, the in room AC unit was not fully functional. Bathroom sink never provided hot water. Shower did. Shower was fantastic. Room great. Lastly, lots of construction around property. I would wake up at 3am of metal item being delivered.
Stayed 3 nights in Aug 2024

8/10 Good

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MARCELO

Stayed 2 nights in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MARCELO

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Adriano

Stayed 9 nights in Jul 2024

10/10 Excellent

Erik

Stayed 1 night in Jul 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, room comfort
BOM
Acho que a limpeza de quartos deixa um pouco a desejar
Stayed 2 nights in Jul 2024

8/10 Good

Karolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there while on a business trip. I enjoyed the gym and the room was nice and big and the bed was very comfortable. The service was excellent both at the reception and the restaurant. The restaurant for lunch and dinner was just okay - nothing special and I preferred to eat out elsewhere but that was not always possible - the sushi restaurant across the street was fantastic. The breakfast buffet is vast and generous. Unfortunately I try to avoid sugar and carbs so my options were limited to mostly eggs at breakfast. I would have liked to see more vegetables for breakfast like avocado, tomatoes, cucumbers, etc.. I was very glad to see that they had plain unsweetened yoghurt though! I would definitely stay there again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in centre of São Paulo will stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024