8/10 Good
Justin
Feb 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Aside from the beginning and end of our experience, It was a pleasant stay and well located.
Check-in (George) wasn’t welcoming at all. He did his job in accommodating us yet made us feel that we had to be pleasant to him apposed to us having a welcoming experience.
Valet service was good, yet their “system” was quite disappointing. We valeted our car for the night, yet when we checked out, they charged us for an extra day because our car was there past 11am.
This didn’t make any sense being that check-out is at 12pm ( which we did )
The valet company may not be part of the hotels management yet someone should definitely consider changing this. There is zero logic here and should be valid until the time of check-out.
One more thing - The cost for the breakfast buffet was fare yet why the coffee isn’t included was really odd.
Thank you to the rest of the staff !
Global traveller
Justin
Stayed 1 night in Feb 2025