3-star São Paulo hotel, connected to a shopping center in Bras
This hotel features a restaurant, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Limited housekeeping is available.
Total Hotel offers 225 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This São Paulo hotel also offers laundry facilities, shopping on site, and a front-desk safe. Onsite parking is available (surcharge).
Total Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service is available.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (BRL 57 per day)
Food and drink
A restaurant
Snack bar/deli
Restaurants on site
Dom Jose
Things to do
Shopping
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible path of travel
More
1 building
17 floors
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Minibar
Room service
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: BRL 57 per day
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Total Hotel Sao Paulo
Total Hotel
Total Sao Paulo
Total Hotel Sao Paulo, Brazil
Total Hotel Hotel
Total Hotel São Paulo
Total Hotel Hotel São Paulo
Total Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 355 out of 1001 reviews" "
10 - Excellent
355
Rating 8 - Good. 286 out of 1001 reviews" "
8 - Good
286
Rating 6 - Okay. 180 out of 1001 reviews" "
6 - Okay
180
Rating 4 - Poor. 79 out of 1001 reviews" "
4 - Poor
79
Rating 2 - Terrible. 101 out of 1001 reviews" "
2 - Terrible
101
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Alexander
Traveled with partner
Jan 24, 2022
Disliked: Staff & service, amenities
Everything is close to the shopping areas , but is hard to get Uber , and everything closes early around 8 pm .
The e staff was very helpful the area is not so much especially during the weekend because everything is closed around the hotell and on weekdays is too much traffic
Só tivemos que solicitar ajuda pois nossa porta não estava trancando . Rapaz responsável nos ajudou e nos passou que a porta por estar mais usada precisava fechá-la com força. Acredito que isso atrapalhe um pouco para dormimos . Pois todo andar as pessoas precisavam forçar a batida para que a porta trancasse. De resto o hotel nos atendeu no que precisávamos como sempre
Atendimento foi excelente, limpeza sempre impecável podendo chamar sempre q precisar, elevadores disponíveis, acredito q pelo valor a estadia poderia ser incluso café da manhã. Local próximo de muito q presei ir!
Recomendo!
Eu gosto deste hotel por causa da localização, e excelente. Mas para minha surpresa o atendimento no checkin deixou muito à desejar, atendimento ruim.
Quero salientar que sempre foi bom, mas dessa vez não gostei, já os meninos do maleiro são excelentes, assim como o café da manhã.
Margareth
Stayed 2 nights in Oct 2024
6/10 Okay
Marta
Business traveler
Oct 16, 2024
Checkout terrível, mesmo com a estadia previamente paga. Demora de quase 30 minutos para conseguir devolver o cartão de acesso.
Marta
Stayed 2 nights in Oct 2024
6/10 Okay
Nadia
Traveled with family
Oct 16, 2024
Disliked: Cleanliness
Hotel quebrado e sem funcionário
Infelizmente o quarto estava com box do banheiro quebrado, chuveiro estava com vazamento, tampa do vazo sanitário quebrado e o frigobar com cheiro de cerveja !! Infelizmente os funcionários estão dando prejuízo para o dono do hotel pois ngm quer saber de fazer o serviço e Sim ganhar o salário e o único que atendeu bem foi o atendente do estacionamento uma pessoa educada e que deu todas as orientações de como funcionava o estacionamento pago
Nadia
Stayed 3 nights in Oct 2024
10/10 Excellent
Marco Paulo
Oct 11, 2024
Marco Paulo
Stayed 1 night in Sep 2024
6/10 Okay
JOSE RICARDO
Business traveler
Oct 10, 2024
Liked: Staff & service
Hotel bem localizado para quem faz compra no Brás.
Hotel bem localizado para quem faz compra no Brás. Preço da hospedagem alto pelo que oferece, a não ser a localização. Precisa melhorar o controle dos elevadores do hotel, pois no horário de pique alguns usuários dos ônibus de excursão que não estão hospedados utilizam esses elevadores que são exclusivos para hóspedes.