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Palace Hotel & Spa Monte Rio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel & Spa Monte Rio

Exterior
Indoor pool, seasonal outdoor pool
Exterior
Exterior
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Estrada da Lameira, Cruzamento com a Variante, Sao Pedro do Sul, 3660-688
  • Termas de Sao Pedro do Sul Hot Springs
    9 min walk
  • Termas De S. Pedro Do Sul
    10 min walk
  • Termas de Sao Pedro do Sul Town Square
    12 min walk
  • Viseu (VSE)
    37 min drive

Room options

View all photos for Single Room

Single Room | Minibar, desk, blackout drapes, soundproofing

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Minibar, desk, blackout drapes, soundproofing

Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, desk, blackout drapes, soundproofing

Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Palace Hotel & Spa Monte Rio

3-star Sao Pedro do Sul hotel with restaurant
This hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a 24-hour business center are onsite.
Palace Hotel & Spa Monte Rio offers 99 air-conditioned accommodations with minibars and bathrobes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
In addition to a full-service spa, Palace Hotel & Spa Monte Rio features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a garden, and 24-hour room service. Onsite self parking is complimentary.

Palace Hotel & Spa Monte Rio has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.
Restaurante - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 17.5 per night
Cribs (infant beds) are available for EUR 17.5 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 17.5 per night
  • Rollaway bed fee: EUR 17.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

The seasonal pool will be open from June to September
Pool access available from 8 AM to 8 PM

Property is also known as

Monte Rio Hotel Sao Pedro Do Sul
Monte Rio Sao Pedro Do Sul
Palace Hotel Monte Rio Sao Pedro do Sul
Palace Hotel Monte Rio
Palace Monte Rio Sao Pedro do Sul
Palace Monte Rio
Palace Hotel Spa Monte Rio
& Spa Monte Sao Pedro Do Sul
Palace Hotel & Spa Monte Rio Hotel
Palace Hotel & Spa Monte Rio Sao Pedro do Sul
Palace Hotel & Spa Monte Rio Hotel Sao Pedro do Sul

Palace Hotel & Spa Monte Rio Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 17 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 5 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
4 stars lol? Not even close
This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Manuel

Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Petya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, Pero me parece un poco excesivo el precio de los servicios de la piscina, interior, gimnasio y masajes. Estaría bien que te dejara una hora gratuita para disfrutar un poco de la piscina interior
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
Agradável e simples mas caro
O hotel é agradável mas não nos deram acesso a piscina. Pediram pagamento extra. Em lado nenhum dizia que não estava incluído por isso achei enganoso.
Stayed 2 nights in Jul 2024

8/10 Good

Isabel

Stayed 1 night in Oct 2023

8/10 Good

Ricardo

Stayed 3 nights in Aug 2023

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service
Não merece as 4 estrelas...
Apesar da simpatia dos funcionários, são os pormenores que constroem uma boa estadia. Não se compreende a profusão de papeis A4 colados nas paredes dentro de micas amarrotadas, os cartões de acesso aos quartos em mau estado e com papeis colados (o custo de cada cartão é inferior a 0,50€…). Nos quartos, não se compreende a falta do diretório e menu de serviços, um WiFi sofrível, que não sejam disponibilizados roupões e chinelos e, o sabonete líquido e o shampoo a granel em dispensadores ordinários. Não se compreende que o acesso à piscina interior e ao snooker sejam pago (Em mais de 30 anos de viagens, esta foi inédita!), que a área da piscina exterior esteja com ar abandonado e que o SPA e o ginásio estejam encerrados sem que seja dada qualquer informação prévia. Não se compreende a falta de variedade do pequeno-almoço e que o suposto sumo de laranja seja um refrigerante. Não se compreende que seja anunciado um restaurante com sabores tradicionais e regionais, quando o serviço é num espaço de refeições partilhado, limitado a um prato de peixe e outro de carne. Enfim, não se compreende este nível de desatenção aos pormenores por quem gere o hotel. A seu favor, a área dos quartos e uma piscina interior que é, simplesmente, a melhor que até hoje conheci, mas mesmo assim, as desatenções continuam: Apenas 3 espreguiçadeiras para a totalidade dos hospedes… Ainda por cima espreguiçadeiras com colchão de espuma numa zona de alta temperatura e humidade? Onde andam as 4 estrelas?
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Péssima recepção!
Stayed 1 night in Feb 2020

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel e SPA 5 estrelas
Hotel agradável, pessoal muito simpático, e a piscina do SPA é muito boa, recomendo a quem queira passar uns momentos relaxantes em família.
Stayed 1 night in Feb 2020

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el hotel está bien, usamos el spa y estuvo muy bien, el menú de cena nos gusto era muy completo, quizá por poner un pero el baño que nos tocó igual era un poco básico en comparación al resto del hotel.
Stayed 2 nights in Jan 2020

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Nada a apontar está tudo ok
Stayed 1 night in Jan 2020

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Foi muito bom. Fui muito bem recebida e o quarto era ótimo.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Estancia agradable
Buen buffet, habitación silenciosa. La sauna de vapor no funcionaba, y la de aire caliente, sin luz, termómetro y temperatura baja.
Stayed 2 nights in Nov 2019

10/10 Excellent

Carlos, Lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOM
Hotel agradável confortável e bom atendimento

6/10 Okay

Humberto

8/10 Good

António, Porto

Liked: Staff & service, property conditions & facilities
Bom descanso.
Local calmo, bom para descansar. Termas perto, bom para umas caminhadas e muita natureza perto do Hotel.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel calme, chambre confortable, très bon buffet de petit-déjeuner. Devraient rappeler dans l'ascenceur que la salle de petit déjeuner se trouve au 5e étage. C'est bien dit à l'accueil à l'arrivée mais on n'y pense pas le matin...

4/10 Poor

Sergio, Braga

Liked: Cleanliness, room comfort
Disliked: Staff & service
Razoavelmente confortável
para um hotel 4estrelas não corresponde ao exigido

8/10 Good

Deolinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeiro foi me dado um quarto que estava ocupado. Segundo foi me dado um quarto no qual a porta não fechava. Depois foi para outro quarto que as 17 horas ainda estavam a limpar o quarto. Água da piscina interior fria. Não sei como classificam este hotel de 4 estrelas.

4/10 Poor

Maria José, Vila Nova de Gaia

Disliked: Staff & service
Gostaria de ter estado num hotel de 4 estrelas
Constantes deficiências para um hotel que se pretende de 4 estrelas. Quartos por arrumar até às 19 horas. Falta de profissionalismo da receção. Incapacidade para resolver problemas. Longas esperas na receção e no bar. Cartões eletrónicos para abertura dos quartos que não funcionavam. Dificuldade na reposição de alimentos ao pequeno-almoço e jantar. Piscina exterior mínima, sem espaço para colocar as toalhas ou as camas que eram em número de quatro e partidas, total falta de privacidade, pois era aberta para a rua.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Péssima
Péssimo. Reservámos uma suite com varanda pra duas noites e, à chegada ao hotel, não havia suites disponíveis. Acabámos por ficar uma noite num quarto com janela, outra, num com varanda. O autoclismo de um dos quartos estava avariado e a confusão/desorganização eram tais que uma funcionária nos entrou pelo quarto dentro invadindo a nossa privacidade. A acrescer a toda esta odisseia, há ainda a registar o modo como fomos atendidos à chegada. Catastrófico! A não repetir e de todo a recomendar. Porque para calibre de hotel de 4 estrelas, no minimo três, devem ter-se sumido no balneario da rainha.

8/10 Good

Verified traveler

Liked: Cleanliness