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NOR HOTEL & SPA

5.0 star property

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Photo gallery for NOR HOTEL & SPA

Reception
Creator video
Front of property
Restaurant
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Parking included
  • Bar
$445
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Estrada do Pessegueiro, Sao Roque, SP, 18135-656
  • Casa da Árvore Winery
    ‪8 min drive‬
  • XV de Novembro Winery
    ‪8 min drive‬
  • Vinicula Góes
    ‪14 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪62 min drive‬

Room options

View all photos for Duplex

Duplex | 1 bedroom, pillowtop beds, in-room safe, free WiFi

Duplex

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe

Deluxe | 1 bedroom, pillowtop beds, in-room safe, free WiFi

Deluxe

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

NOR HOTEL & SPA

5-star Sao Roque hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and laundry facilities are onsite. Housekeeping is available on request.
NOR HOTEL & SPA offers 33 air-conditioned accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 50-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
In addition to an outdoor pool, NOR HOTEL & SPA provides a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Sao Roque hotel also offers a terrace, a garden, and a picnic area. Complimentary uncovered valet parking is available on site.

NOR HOTEL & SPA has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
NOR HOTEL & SPA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Turndown service

Outdoors

  • Beach towels
  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 350 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: BRL 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Pets not permitted in the restaurant

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

NOR HOTEL & SPA Hotel
NOR HOTEL & SPA Sao Roque
NOR HOTEL & SPA Hotel Sao Roque

NOR HOTEL & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 66 reviews
Rating 8 - Good. 9 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência de descanso incrível. Quartos confortáveis e staff muito atencioso.
Stayed 2 nights in May 2025

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo impecável! Excelente atendimento! Destaque para o restaurante, Rocco , sensacional!!!
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Ana Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Apr 2025

10/10 Excellent

Rennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, perfeita para relaxar! Fomos muito bem atendidos e com certeza voltaremos
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendo

Lugar maravilhoso. Calmo, ótima acomodação. Funcionários muito bem treinados e atenciosos.
Stayed 1 night in Apr 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência incrível.

Foi uma experiência INCRÍVEL a hospedagem no NOR. Desde a recepção, atendimento cordial do mensageiro que nos levava até o quarto com as malas, a limpeza impecável do quarto e amenidades deixadas com tamanho cuidado. O hotel é lindíssimo, o caminho entre as suítes já era um passeio agradável. As áreas comuns, piscina, jardins… tudo muito bem organizado. O café da manhã, delicioso, com opções na pista e servidos na mesa por um menu - o ovo Nor é surpreendente. O restaurante, uma avaliação a parte: a comida impecável, o steak tartare e o polvo são dignos de nota, e atendimento também maravilhoso que tivemos dos garçons que nos atendeu Marcos e Jessica. Fiz uma massagem no spa loccitane, com a técnica de aromacologia, e fechou com chave de ouro.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Thiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

ELTON G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia OK!

Estadia tranquila mas o hotel precisa aprimorar mais alguns serviços e estar sempre preocupado com os hóspedes. Pessoal da limpeza arrumando o banheiro que fica junto a mesas no restaurante na hora do café da manhã não fica muito bem. Precisam melhorar. A jacuzzi no quarto fica inativa. Durante o dia um calor terrível e a noite um friozinho desagradável. Seria melhor se a área fosse fechada sem a luz do sol e vedaria o frio a noite. Pessoal de atendimento no restaurante precisa ficar atento aos hóspedes.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável , apenas um detalhe , não pude usar a cama , que fica na parte de cima do chalé , pois como levanto a noite para usar o banheiro e a escada para descer é grande , tive que dormir no sofá.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel com infraestruttra, jardinagem, e localização diferenciada, café da manhã excelente, restaurante gourmet com bons preços e opções de vinhos. Funcionários bem treinados, com raras exceções. Único ponto negativo seria a manutenção da área comum…necessita um cuidado melhor em certos patos considerando o nível e a proposta do hotel,
Stayed 2 nights in Jan 2025

6/10 Okay

Maria Laura

Liked: Cleanliness, room comfort

Precisa melhorar a qualidade e hospitalidade

O hotel é lindo mas tem muita para melhorar, o preço é de hotel de luxo porém a entrega deixa muito a desejar. Foi um final de semana para comemorar o aniversário do meu marido, o hotel ficou podando árvores por todo o sábado impedindo de termos um dia relaxante (na minha opinião deveriam ter inutilizado a quadra de beach tennis e deixar a poda para um dia de menos movimento no hotel) devido ao barulho da serra. O registro de ligar e desligar o chuveiro estava quebrado e caia toda hora no chão. Café da manhã bom porém opções de almoço e jantar não estão a altura do que o hotel se propõe. Encomendei um bolo para o aniversário do meu marido com o hotel, deixaram no quarto e não se preocuparam de ligar o ar condicionado consequentemente o bolo estava derretido, pra melhorar pedi para guardá-lo na geladeira, o atendente pediu para mandar no whatsapp o qual fiz imediatamente e na hora de ir embora disseram que a governança havia jogado o bolo fora, devolveram o dinheiro mas a falta de hospitalidade é grande.
Stayed 2 nights in Jan 2025

8/10 Good

Regina

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL 7/10

O lugar é lindo, muito bem cuidado e limpo. Me chamou atencao as moscas durante as refeicoes. O restaurante é,muito bom, porem achei os precos altos. Os atendentes sempre atenciosos e solícitos. O quarto é bem espaçoso e a cama bem confortavel.
Stayed 3 nights in Jan 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

Estadia maravilhosa! Tudo perfeito, todos os serviços e quartos muito confortáveis! Atendimento muito atencioso! Voltarei e super indico!
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

O staff do hotel é simplesmente incrível. O Wellington, o Carlos, o Gabriel, o Sérigio, o vigilante seu Clélio e todos os outros membros da equipe são simplesmente demais. Peço desculpas por não colocar o nome de todos aqui. O café da manhã é maravilhoso. O local é aconchegante e está aprimorando ainda mais suas instalações para melhor atender os clientes. Eles estão aumentando a academia, e fazendo melhorias. Eu amei a estadia e acabei estendendo dois dias. E voltarei com minha família. Eu fiquei em dois chalés. O normal e o duplex. Ambos impecáveis.
Stayed 5 nights in Jan 2025

6/10 Okay

Caroline

Liked: Staff & service
Stayed 2 nights in Dec 2024