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ANA Crowne Plaza Chitose by IHG

4.0 star property

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Chitose by IHG

1 bedroom, down comforters, desk, laptop workspace
Junior Suite, 2 Double Beds, Balcony | 1 bedroom, down comforters, desk, laptop workspace
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Aoba Park
    ‪2 min drive‬
  • Chitose Outlet Mall Rera
    ‪4 min drive‬
  • New Chitose Airport Onsen
    ‪6 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, down comforters, desk, laptop workspace

Premium Room, 2 Twin Beds

  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (up to 3 guests)

Premium Room, 2 Twin Beds (up to 3 guests) | 1 bedroom, down comforters, desk, laptop workspace

Premium Room, 2 Twin Beds (up to 3 guests)

  • 356 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, desk, laptop workspace

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | 1 bedroom, down comforters, desk, laptop workspace

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony | 1 bedroom, down comforters, desk, laptop workspace

Junior Suite, 2 Double Beds, Balcony

  • 616 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Junior Suite, 2 Double Beds (High Floor)

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, Multiple Beds (High Floor)

  • 435 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Suite, 2 Bedrooms (High Floor)

  • 1001 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, down comforters, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Twin Beds (High Floor)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Air Terminal Hotel

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, (1258)
The price is $135
per night
$148 total
includes taxes & fees
Apr 16 - Apr 17
Air Terminal Hotel

About this property

ANA Crowne Plaza Chitose by IHG

4-star Chitose hotel close to Aoba Park
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and dry cleaning.
ANA Crowne Plaza Chitose by IHG offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

ANA Crowne Plaza Chitose by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Astral - This bar serves light fare only. Open daily.
The Park Bar - This sports bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Astral
  • HASKAP The Garden
  • Shikotsu Robata Grill
  • The Park Bar

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 11 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1091 reviews
Rating 8 - Good. 295 out of 1091 reviews
Rating 6 - Okay. 71 out of 1091 reviews
Rating 4 - Poor. 42 out of 1091 reviews
Rating 2 - Terrible. 24 out of 1091 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Dec 2024

10/10 Excellent

Lai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dang

Stayed 2 nights in Nov 2024

8/10 Good

KANAME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段終わりに満足度は高い
一階にコンビニがあるのは大変良かった。喫煙室が一階にしかなかったので喫煙者には不便 アメニティは豊富な点は良い バスルームは安いビジネスホテル並みの設備不足はないが フロントの対応が良かったため、格差を感じた 朝食は良かった、お粥が欲しかったが値段もあるので仕方ないかと思う
Stayed 1 night in Nov 2024

6/10 Okay

Myra

Traveled with family
Liked: Cleanliness, staff & service
Nothing much around this hotel, shopping or dining. Just the one Aeon Mall across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best breakfast buffet of any hotel I have ever stayed in anywhere in the world. Staff is Friedan’s helpful and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Liang

Liked: Cleanliness, amenities, property conditions & facilities
The location is not in a pretty area, quite busy and noisy. The rests were Ok
Stayed 1 night in Nov 2024

6/10 Okay

Chiufang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nondescript hotel blends in so well you may miss it when you first get there. There is an ample parking lot a half a block away. The room we got was very spacious and comfortable. The breakfast was filled with both Western and local food. There are many restaurants within walking distance. Biei is very beautiful itself especially in the fall. However there are hot springs, forests and waterfalls a quick drive from here.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay, in route to Sapporo. The facility checked all the boxes. Nice bed, hot shower, and dinner onsite.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how spacious the room was. We used the laundry room too. The breakfast had many local Hokkaido delicacies. We would come again!
Stayed 2 nights in Oct 2024

8/10 Good

Lai Yee

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and dated, the have some bidding charges also. Wouldn’t recommend to stay here!
Stayed 1 night in Oct 2024

10/10 Excellent

Siu Wang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr
The room is big.
Stayed 3 nights in Oct 2024

8/10 Good

ARIE, PARDESIA

Traveled with group
Liked: Cleanliness, staff & service, amenities
This hotel is average you can feel that it is old hotel . I didn't like that one side of the bed is close to the wall so every time you want to go to the restroom you have to make exercise and there is no lamp or outlet in this side
Stayed 1 night in Oct 2024

4/10 Poor

Yuuki

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities
The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Overall the hotel was great, located next to the airport in a good neighborhood. A lot of dining options within walking distance (across the street, there are 5-6 restaurants to choose from). The staffs were very friendly and accommodating to our needs, they even booked a airport ride for us the next day. Con: The only downside, they charged me for an early check-in (1.5 hrs earlier) when our room was ready. I can understand the charge if the room wasn't ready and they need to rush to clean it. But this is only my personal experience and doesn't reflect on the quality of the stay. Overall the hotel was great and we would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Setsuko

Stayed 4 nights in Jun 2024