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Chalet Ivy Jozankei

3.5 star property

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Photo gallery for Chalet Ivy Jozankei

Premium Suite, 2 Bedrooms | View from room
Lobby
Exterior
Deluxe Corner Suite | View from room
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302
  • Jozankei Shrine
    ‪2 min walk‬
  • Jozankei Hot Spring
    ‪4 min walk‬
  • Jozankei Futami Park
    ‪8 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪79 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • 721 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite

Corner Suite | Living area | LED TV

Corner Suite

  • 775 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Suite

Deluxe Corner Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Suite

  • 936 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 2 Bedrooms

  • 1475 sq ft
  • River view
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Corner Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Premium Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Premium Suite

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Corner Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Suite

  • Sleeps 4
  • 2 Double Beds

Similar properties

Hot springs

Hanamomiji

  • Pool
  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, (370)
The price is $228
per night
$275 total
includes taxes & fees
Mar 13 - Mar 14
Hanamomiji

About this property

Chalet Ivy Jozankei

3.5-star ryokan in Jozankei
Along with a full-service spa, this ryokan has a restaurant and a 24-hour fitness center. Free Japanese breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Housekeeping is available on request.
Chalet Ivy Jozankei offers 26 air-conditioned accommodations with free minibar items and safes. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the ryokan include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NIKUR（ニクル） has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours. There are hot springs on site.

In addition to a full-service spa, Chalet Ivy Jozankei features hot springs and a sauna. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hot springs ryokan also offers a 24-hour fitness center, spa services, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Chalet Ivy Jozankei has designated areas for smoking.

A complimentary Japanese breakfast is served each morning between 7:00 AM and 9:30 AM.
ZUI（ズイ） - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ZUI（ズイ）

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • 24-hour public bath
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 北海道指令札保環許可(旅)第25

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Chalet Ivy Jozankei Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 63 reviews
Rating 8 - Good. 4 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Seryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Monrovia

Stayed 3 nights in Oct 2024

10/10 Excellent

Jia Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Weihua, Fort Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, service ,food, onset, …,everything perfect
Stayed 1 night in Oct 2024

8/10 Good

Kin Yung Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve
Stayed 1 night in Sep 2024

10/10 Excellent

Ha Eun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)
Stayed 2 nights in Aug 2024

10/10 Excellent

CHING TING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

10/10 Excellent

may

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

YEONHEE

Stayed 1 night in Jan 2024

10/10 Excellent

Keon Bok

Stayed 2 nights in Jan 2024

10/10 Excellent

gopi bhagu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.
Stayed 2 nights in Jan 2024

10/10 Excellent

hyosoo

Stayed 1 night in Dec 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mei Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Beatrice, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous!
Stayed 1 night in Oct 2023

10/10 Excellent

HEE YOUNG

Stayed 1 night in Sep 2023

10/10 Excellent

Xingrong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel seonwoong

Stayed 4 nights in Jul 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

SEEUN

Stayed 1 night in Jun 2023

10/10 Excellent

elyse

Stayed 2 nights in Feb 2023

10/10 Excellent

Miyoung

Stayed 2 nights in Feb 2023