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Cross Hotel Sapporo

4.0 star property
VIP Access

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Photo gallery for Cross Hotel Sapporo

Lounge
Bar (on property)
Property amenity
Lounge
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
$97
Sep 15 - Sep 16

Explore the area

View in a map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo TV Tower
    ‪6 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down comforters, in-room safe, individually decorated

Run of the House

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room

Down comforters, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room

Down comforters, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down comforters, in-room safe, individually decorated

Semi double Room (Shower Only)

9.2 out of 10
Wonderful
(12 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access | Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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Exterior

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About this property

Cross Hotel Sapporo

4-star hotel in Sapporo City Centre
A restaurant, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge). The property offers extended parking privileges to guests.

Cross Hotel Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoya

Stayed 1 night in May 2025

10/10 Excellent

Xiaoya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenience location with good food.
Stayed 3 nights in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to train station, cose to odori park. Hotel was very clean, breakfast average. Limited english knoledge of the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

10/10 Excellent

Brenda, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at the Cross Hotel. The room was nice and clean, good bathroom and loved having an Onsen onsite.
Stayed 2 nights in May 2025

2/10 Terrible

yue hwei

Stayed 1 night in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

yue hwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Zi Jun

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic, the staff were amazing, and the room size was nice. Wish they had coin laundry in the hotel. They do offer laundry service if needed
Stayed 4 nights in May 2025

10/10 Excellent

Tina

Great location. Very easy to access public transport. Quiet yet safe. All necessary amenities available
Stayed 4 nights in May 2025

8/10 Good

julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast buffet was terrible All the food was cold The sausage, ham, fish - everything Including the rice The eggs were the worse - it was like rubber The miso soup tasted like raw miso not soup Other than that it is a nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nabid

Stayed 2 nights in May 2025

8/10 Good

Everton, South Perth.

Stayed 2 nights in May 2025

10/10 Excellent

Chen-Hsun, TAIPEI

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near station

Great hotel with comfortable rooms and clean bathrooms. We got the breakfast which had a good spread of food. Hotel is location about 10 minutes walk to the station so very convenient. Staff was friendly and accommodating
Stayed 4 nights in Apr 2025

10/10 Excellent

Yukari, Marietta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent I like Top roof Bath.
Stayed 2 nights in May 2025

10/10 Excellent

KYUNG JO, Santa Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 3 nights in Apr 2025

8/10 Good

Aaron, Monterey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was only available during the afternoon and did not include breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Harminder

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing In the center of Sapporo and walking distance to almost everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect first visit to Sapporo!

I had a great 2 night stay at the Cross Hotel Sapporo. The hotel was well located (only a short walk to the main Susukino area). The staff was polite and very professional, the room was clean and well equipped. It had everything I needed for comfortable 2 day trip. Make sure you save time to try out the public bath on the 18th floor with views of the city!
Stayed 2 nights in Mar 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025