A restaurant, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.
This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge). The property offers extended parking privileges to guests.
Cross Hotel Sapporo has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (JPY 1,500 per night)
Extended parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
A restaurant
Restaurants on site
hache
Things to do
Piano
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Wedding services
Spa
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Separate men/women areas in public bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible restaurant
More
1 building
18 floors
At least 80% lighting from LEDs
Built in 2007
Designated smoking areas
Living plant wall
Local artist showcase
Locally-owned and organized tours and activities
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Hair dryer
Shampoo
Slippers
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Desk chair
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
Self parking fee: JPY 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo
Cross Hotel Sapporo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There are many Asian travellers. Speak loudly, stand around blocking..... And noise at night. I knew this is not the hotel mistake. But this is what happened
TAT
Stayed 10 nights in Jan 2025
6/10 Okay
Vincent
Traveled with partner
Jan 17, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average property. Rooms were small and lack hanging or storage space. Staff and service were excellent though. Made up for everything.
Location is pretty close to shopping, jr station, food, and some historic attractions. not too close where it's noisy and crowded. staff very helpful and understand enough english. tv can show you how crowded the public bath is which i find pretty neat.
Ziwei
Stayed 7 nights in Nov 2024
6/10 Okay
Kok Chye
Dec 30, 2024
Extremely basic Boutique hotel
It is really a basic boutique hotel without any coin-operated laundry machine.
There are no free drinks (coffee/tea) in the lounge in the afternoon. A coin vending machine is there for u to purchase your own drink at the lounge.
Onsen is small & too shallow (when u sit inside the pool, the water is just above the your button belly & I am just 1.7m tall), ?need to lie flat in order for water to cover the body?. It is not possible when there is a crowd. Water temperature is not very hot. Only plus is they have a smaller outdoor onsen.
Breakfast considered above average. 80% of the things are the same except a couple of different daily special (eg. Fried chicken, or slice beef with bean sprout).
Everything was good. The only development area is that there were so many tables and sofas in the room that left almost no room for the suitcases. Maybe some of these extra stuff can be removed
Where do i start?
Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip.
The only thing was that could have topped it off,
was a higher room. We had a view of a brick wall.