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Cross Hotel Sapporo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Sapporo

Lounge
Lounge
Public bath
Property amenity
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    3 min walk
  • 北海道食市場丸海屋離
    1 min walk
  • Sapporo Station
    5 min walk
  • Sapporo (OKD-Okadama)
    25 min drive

Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of the House, Non Smoking

Down comforters, in-room safe, individually decorated

Run of the House, Non Smoking

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Luxury Double Room

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Luxury Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down comforters, in-room safe, individually decorated

Run of the House

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Room with 3 Beds (2 Beds + 1 Sofa Bed), 28Sqm, Non Smoking

Down comforters, in-room safe, individually decorated

Room with 3 Beds (2 Beds + 1 Sofa Bed), 28Sqm, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, individually decorated

Superior Twin Room, Non Smoking

  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Down comforters, in-room safe, individually decorated

Superior Double Room, Non Smoking

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Shower Only)

Down comforters, in-room safe, individually decorated

Double Room (Shower Only)

  • 177.9 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down comforters, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Deluxe Double Room

Down comforters, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking | Down comforters, in-room safe, individually decorated

Presidential Suite, Non Smoking

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down comforters, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Down comforters, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Down comforters, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Without Bathtub (Urban)

Down comforters, in-room safe, individually decorated

Semi-Double Without Bathtub (Urban)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Deluxe Twin (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Cross Floor Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Room With 3 Beds (2 Beds + 1 Sofa Bed)

Down comforters, in-room safe, individually decorated

Room With 3 Beds (2 Beds + 1 Sofa Bed)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Cross Hip Deluxe Suite(Cross Floor)

Down comforters, in-room safe, individually decorated

Cross Hip Deluxe Suite(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room(Cross Floor)

Down comforters, in-room safe, individually decorated

Deluxe Double Room(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

Down comforters, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room(Cross Floor)

Down comforters, in-room safe, individually decorated

Double Room(Cross Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room(Cross Floor)

Down comforters, in-room safe, individually decorated

Luxury Double Room(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Premier(Shower Only)

Down comforters, in-room safe, individually decorated

Single Premier(Shower Only)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Run Of House

Down comforters, in-room safe, individually decorated

Run Of House

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

Lobby

Sapporo Grand Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1449)
The price is $127
per night
$154 total
includes taxes & fees
Jan 10 - Jan 11
Sapporo Grand Hotel

About this property

Cross Hotel Sapporo

4-star hotel in Sapporo City Centre
A restaurant, self parking, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Cross Hotel Sapporo offers 181 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge). The property offers extended parking privileges to guests.

Cross Hotel Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hache - This restaurant serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1005 reviews" "
Rating 8 - Good. 277 out of 1005 reviews" "
Rating 6 - Okay. 74 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kam Foo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.
Stayed 2 nights in Sep 2024

8/10 Good

Yin

Stayed 1 night in Aug 2024

10/10 Excellent

Jin, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Vanhnavong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay. The hotel is about 5 mins walk from the station. There are malls & restaurant around the area. It's so convenient. The room is clean, modern & spacious. There's small onsen which is nice. Good spread of breakfast. It'll be better if there's some changes each day.
Stayed 4 nights in Aug 2024

8/10 Good

Novel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to some attractions e.g., fish market. Clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Yushun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathhouse was quite unique as it is on a high floor. I had a good time with the different view of the city night lights.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiang- Fen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 min walk from the south exit of the train station. 10 min walk to Odori park. Room is clean and new. Lobby is small. Check in process is weird by using a kiosk. Still needed help from the staff to complete the process. It would be simpler just have the regular check In. Roof top public bath is clean and has a beautiful view of the city. It is a big plus after a long day of walking and exploring the city. The staff is friendly and very helpful. I wish I got the name of the nice front desk staff who helped me with confirmation of my next hotel and luggage transport information. A big shout out to her.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason, Yorba Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. Breakfast was OK.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, wish there was also a coin laundry or cheaper alternative to their in-house laundry service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel and new. Location is the best, few mins walk to the Sapporo station. Many restaurants around and a 7-11 just near by. The only downside is the check-in is on the 2/F which is not convenience. Otherwise everything is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Hokkaido, the hotel room was super nice and the staff were super welcoming. When I do visit Sapporo in the future, hopefully when it snows will definitely come back here to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a pleasant stay. The location was very convenient as its walking distance to Sapporo Station and Odori Park. The breakfast became boring after the 6th day since the selections didn’t change. Staff were friendly.
Stayed 7 nights in Jul 2024

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the city center for easy access
Stayed 1 night in Jul 2024

8/10 Good

Wan Yun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious
Stayed 3 nights in Jul 2024

10/10 Excellent

Zhong Hua

Stayed 1 night in Jul 2024

6/10 Okay

John Hosung

Traveled with family and small children
Liked: Cleanliness
A public bath isn't worth paying for the extra
Stayed 1 night in Jul 2024

10/10 Excellent

Vy

Stayed 3 nights in Jul 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel! The hotel has very friendly staff and is as clean as it can be. It is close to the JR main railwy station, ideal if you want to discover Sapporo.
Stayed 4 nights in Jul 2024

8/10 Good

chi hyun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen on the top floor. Definitely worth the cultural experience - don’t be shy!
Stayed 1 night in Jul 2024

10/10 Excellent

Hyebin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

AMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great big hot tab.
Stayed 2 nights in Jun 2024