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Luxury Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Panoramic Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Quadruple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior Twin Room, Sea View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Panoramic Suite

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

HOTEL NEUSCHLOSS OTARU features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Otaru hotel also offers a vending machine, concierge services, and a microwave in a common area. Onsite self parking is complimentary.

HOTEL NEUSCHLOSS OTARU is a smoke-free property.

  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Full-service spa
  • Shared microwave
  • 24-hour front desk
  • Vending machine
  • Meeting rooms
  • Total number of rooms - 58
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Smoke-free property

Room Amenities

HOTEL NEUSCHLOSS OTARU offers 58 accommodations with safes and slippers. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Wireless internet access
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Housekeeping (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Housekeeping on request
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • WiFi speed 25+ Mbps
  • Thin carpet in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

レストラン「ブラウキュステ」 - Onsite fine-dining restaurant.

バーラウンジ「ペルレ」 - Onsite bar. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Spa tub in spa
  • Sauna in spa

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2530 for adults and JPY 990 for children
  • Housekeeping fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Diners Club, JCB International, Union Pay, and cash.

Debit cards not accepted

UnionPay

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel Names

  • HOTEL NEUSCHLOSS OTARU Hotel
  • HOTEL NEUSCHLOSS OTARU otaru
  • HOTEL NEUSCHLOSS OTARU Hotel otaru

Hotel Reviews

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