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Hotel Torifito Otaru Canal

4.0 star property

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Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Lobby
Lobby
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Sapporo (OKD-Okadama)
    ‪48 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout drapes, soundproofing

Family Twin Room for 4 People

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room for 1 Person

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style TATAMI Twin Room for 2 People

Japanese Style TATAMI Twin Room for 2 People | In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Twin Room for 2 People

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 People

  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout drapes, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room for 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Moderate Twin Room

Moderate Twin Room | In-room safe, desk, blackout drapes, soundproofing

Moderate Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 2 People

Superior Twin Room for 2 People | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 2 People

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room for 3 People

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

In-room safe, desk, blackout drapes, soundproofing

Family Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Tatami Twin Room

In-room safe, desk, blackout drapes, soundproofing

Tatami Twin Room

  • Sleeps 3
  • 2 Twin Futons

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room

In-room safe, desk, blackout drapes, soundproofing

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Tatami Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout drapes, soundproofing

Twin Or Tatami Twin

  • Sleeps 2
  • 2 Twin Futons OR 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Torifito Otaru Canal

4-star Otaru hotel walkable to Otaru Canal
A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hotel Torifito Otaru Canal offers 128 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Otaru hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hotel Torifito Otaru Canal has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Hotel Torifito Otaru Canal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1148 reviews
Rating 8 - Good. 355 out of 1148 reviews
Rating 6 - Okay. 81 out of 1148 reviews
Rating 4 - Poor. 15 out of 1148 reviews
Rating 2 - Terrible. 11 out of 1148 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal.
Stayed 2 nights in Dec 2024

6/10 Okay

Iris

Traveled with family
Disliked: Staff & service, amenities
We arrived at noon and they advised that checkin is only available at 3pm. For us to request for them to speed up the cleaning so that we can checkin at 2pm, it will cost 1000 or 1500 yen. Though we drove and offered to pay for parking, they insisted we can only park from 3pm onwards due to it being the hotel policy. Our car was waiting by the carpark gantry and knowing that we had several suitcases, they dis not offer to even allow us to drive in and offload our suitcases, except that we can offload it by the side of the road. The intern (wearing a badge) advised that breakfast has different seatings and advised that the popular timing of 8am is no longer available but when we next check with another staff a few hours later, they were able to offer us 8am. The room is exceptionally small with no wardrobe or hangars. Ideal for 1 night’s stay. Otherwise, good to opt for other hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Khay Ong

Stayed 1 night in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Good value, pleasant service, great location and spacious room.
Stayed 1 night in Dec 2024

8/10 Good

Byeongju

Traveled with family
Liked: Cleanliness, staff & service, amenities
깔끔하고 한국어 하시는 스탭이 있음. 조식도 좋음
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with easy access to the canal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great sento downstairs. Enjoyed the modern style and clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Johnny Huong How

Stayed 2 nights in Oct 2024

6/10 Okay

JOCELYN S

Traveled with family
Liked: Room comfort
an ok no nonsense hotel in busy tourist area
a bit pricey but if you want to be at the centre of town near the canal, amenities and service is straightforward. The male older staff at check-in needs to practice more in speaking and dealing with foreign guests, in the end, we got checked in. no parking but you will be directed to a nearby times parking space which is just a few steps away. they have public bath included in the price but we didnt get to use it as we expect it to be full since it is a busy hotel; we didnt try the breakfast (not included) as we need to head out early - overall still ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Helen Kinh Nu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

loi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice services,
Stayed 3 nights in Oct 2024

8/10 Good

Keane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Sought their assistance for booking of taxis, efficient.
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service
Nice stay whilst in Otaru. Clean and quiet hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tatami room is great!
Booked the tatami room! My baby loves the room so much!
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the scenic canal. A stone’s throw from the four major museums of the city. Lots of dinner options nearby. Vicinity to the bus stop to Mt Tengu or the train station. Breakfast was great even for the already high standards of Japanese hotel breakfasts. Very satisfied! One suggestion: Should have more than one or two English tv channels if you want to serve more international clientele.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good location
Good location near sapporo station. Clean room had a good condition
Stayed 1 night in Jul 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent last minute decision to book in. I'm pleased we did.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with family
well located but no bar, hardly any space for sitting in the lobby
Stayed 4 nights in Jul 2024

10/10 Excellent

Spencer

Stayed 4 nights in Jul 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

catherine

Traveled with family and small children, Traveled with family
Liked: Amenities
mostly shops closed at 6 pm. not easy to find dining area, unless walk to otaru station.
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with small onsen. Great location right in the heart of town.
Stayed 2 nights in Jun 2024