Hotel Gracery Sapporo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gracery Sapporo

Standard Twin Room, Non Smoking | Down comforters, memory foam beds, blackout drapes, free WiFi
Exterior
Hallway
Gift shop
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
4 Kita 4 Jonishi Chuo-ku, Sapporo, Hokkaido, 060-0007
  • Hokkaido University
    6 min walk
  • Former Hokkaido Government Office Building
    8 min walk
  • Sapporo Clock Tower
    9 min walk
  • Sapporo (OKD-Okadama)
    23 min drive

Room options

Standard Semi Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Business Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive floor Triple room smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room, Women only, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Executive floor Triple room non-smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Executive floor Semi-double non-smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive floor Twin room non-smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Women only, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive floor Twin room smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Women only, Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive floor Semi-double smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive floor Wide Bed Twin room non-smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Double Beds

Ladies' Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Floor Comfort Double smoking

  • Sleeps 2
  • 1 Queen Bed

Compact Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Ladies' Triple Room Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Semi-Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Ladies' Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Floor Comfort Double Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Twin - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Other

  • Sleeps 1

Triple - Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

Executive Wide Twin Bed Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Executive Floor Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Floor Triple Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Floor Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Floor Triple Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Floor Wide Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Executive Floor Semi-Double Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Floor Semi-Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Gracery Sapporo

4-star Sapporo hotel, connected to a shopping center in Sapporo City Centre
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, gift shops/newsstands, and a front-desk safe are onsite.
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and slippers. Memory foam beds feature down comforters. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This Sapporo hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

Hotel Gracery Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hotel Gracery Sapporo has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1080.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Crib (infant bed) fee: JPY 1080.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Hotel Gracery Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1032 reviews" "
Rating 8 - Good. 427 out of 1032 reviews" "
Rating 6 - Okay. 165 out of 1032 reviews" "
Rating 4 - Poor. 39 out of 1032 reviews" "
Rating 2 - Terrible. 14 out of 1032 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

SIEW CHIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just opposite the JR Train station. There’s also a bus stop (to airport) right outside the hotel building.
Stayed 1 night in Apr 2024

10/10 Excellent

Shinichi

Stayed 1 night in Jun 2024

2/10 Terrible

Shoko

Stayed 3 nights in May 2024

6/10 Okay

Alan

Liked: Property conditions & facilities
Location was ideal but the room was extremely small. No space for eating, no place to hang clothes.
Stayed 4 nights in May 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
In general, pretty nice and convenient to go around the city. I would prefer if the hotel can provide bike rental for customers.
Stayed 3 nights in Apr 2024

10/10 Excellent

SIEW CHIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the JR station. Good service from the staff.
Stayed 1 night in May 2024

10/10 Excellent

Yichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, helpful staff, will stay with them again.
Stayed 1 night in Apr 2024

8/10 Good

Keng Teng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, barely had space to open 2 luggage fully. Staff were extremely helpful and very thoughtful.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, city and location
Stayed 3 nights in Apr 2024

10/10 Excellent

Yoshie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It was very convenient location where just closing road from Sapporo station. I had big luggage and I need to move Shinchitose Airport. So I didn't need to walk a lot with heavy luggage to get station. Room was kind of small but bathroom was wide. So much enough room space for 1 person. Amenity is only toothbrush but all free cosmetics stuff are at lobby, 7th floor. Price was reasonable and great location. I'd love to stay this hotel again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and subways. Great location and price
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Stayed 3 nights in Mar 2024

10/10 Excellent

Kin Hung George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Sapporo station and very convenient!
Stayed 5 nights in Mar 2024

10/10 Excellent

Masae

Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Needed a place to stay for one night after visiting Niseko and on the way to Tokyo. This hotel is joined to the JR Sapporo station which is very convenient if you need to catch the train to the airport the next day. Self check in and out made the process easy and quick which was handy.
Stayed 1 night in Dec 2023

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

choon hwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

choon hwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Sapporo station
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Siew Hoon, Singapore

Liked: Cleanliness, staff & service
Great location, value for money & helpful staff when asking for direction. Just that rooms are a little dusty.
Stayed 1 night in Sep 2023

8/10 Good

Shuk Ching Joey

Stayed 3 nights in Aug 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Satomi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the station. Too small room
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible experience with one of the hotel staff. I had left my luggage with the hotel after checking out, and when I returned for my luggage there were 20+ people waiting in line to check in. I went to ask one of the staff at the luggage storage and he told me to get in line without any explanation. I explained that I had already checked out and pointed out my luggage, which were unsecured and placed just to the side of the lineup. The staff got frustrated when I didn’t immediately get in line and started yelling ‘no’ at me in a loud voice and waving his arms at me. I then asked if there was any parking nearby as my husband was waiting in the car and needed to park our car while I waited in line. The staff clearly became more agitated that I hadn’t gotten in line yet and repeatedly yelled ‘no’ at me in an even louder voice than before. I felt extremely uncomfortable and took a few steps backwards and he kept advancing on me while yelling. Definitely won’t be staying here again.
Stayed 1 night in Mar 2023