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Hotel Grand Terrace Chitose

3.0 star property

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Photo gallery for Hotel Grand Terrace Chitose

Exterior
View from property
Junior Suite, Smoking | Living room | Flat-screen TV, pay movies
Lounge
Junior Suite, Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520
  • Aoba Park
    ‪3 min walk‬
  • Chitose Inter Golf Club
    ‪13 min walk‬
  • New Chitose Airport Onsen
    ‪6 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪9 min drive‬

Room options

View all photos for Single Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Connected Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Connected Twin Room, Smoking

  • 452 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 230 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Semi Double Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Smoking

Junior Suite, Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, Smoking

  • 484 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Japanese-Western Room, Smoking

Japanese-Western Room, Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese-Western Room, Smoking

  • 322 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room, Smoking

  • 236 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Double Room, Non Smoking

King Double Room, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Double Room, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Smoking

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for King Double Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Double Room, Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Smoking

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Bath

Bathroom | Combined shower/tub, deep soaking tub, hair dryer, slippers

Deluxe Twin Room with Bath

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Room With Tatami Area-Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Run Of House

Living area | Flat-screen TV, pay movies

Run Of House

  • Sleeps 2
  • 2 Double Beds

Suite

  • Sleeps 2
  • 2 Twin Beds

Reguler Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Cabin Capsule Room For Male Only-Non-Smoking

Interior

Compact Cabin Capsule Room For Male Only-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Triple With Bath-Smoking

  • Sleeps 2
  • 2 Twin Beds

Triple With Bath-Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room-Non-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room-Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

Connecting Room-Non-Smoking

  • Sleeps 6
  • 6 Twin Beds

Japanese Room Room for 3 Adults

  • Sleeps 3
  • 3 Twin Futons

Connecting Room

  • Sleeps 6
  • 6 Twin Beds

Junior Suite-Smoking

  • Sleeps 2
  • 2 Double Beds

[Twin Room] [Non-smoking]

  • Sleeps 2
  • 2 Twin Beds

[Twin Room] [Smoking]

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Grand Terrace Chitose

3-star Chitose hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite.
Hotel Grand Terrace Chitose offers 255 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. Flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 3 meeting rooms are available. This Chitose hotel also offers a sauna, a vending machine, and karaoke.

Hotel Grand Terrace Chitose has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
YUUKARA - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUUKARA

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Hotel Grand Terrace Chitose Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Micheal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024

8/10 Good

brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.

8/10 Good

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location

6/10 Okay

EMMANUEL

Disliked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Tsubasa

Liked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but satisfied
stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Good enough for a business trip
The best part of this hotel is its proximity to Aoba park! The hotel and staff were nice and very accommodating. The facilities are a bit run down but passable for a business trip. The breakfast meal service was nice but the dinner service was cold and unwelcoming. I highly recommend that you avoid including the dinner service on your room as it is not a typical restaurant experience.
Stayed 3 nights in Jul 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms etc were fine but the restaurant for dinner was terrible. The staff were really unhappy and the menu was so limted we actually got up and left. We did have breakfast there the next morning and that was okay and staff were lovely.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport, including a shuttle.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
room is too warm
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Too expensive. Scammed us for an extra A $65 for an extra person in an already booked and set "3" bed room. Tiny, below average room, 2 beds and a fold out. A $200:all up. More than a bit rich ! Expedia didnt help with the way the room was advertised.
Stayed 1 night in Jan 2020

8/10 Good

Megumi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Nicholas

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus to Airport very good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not that near to Chitose Station but walkable , like in 30 minutes? But there was an Aoba Oark nearby, just behind the property area, pretty in winter time. There is a bus stop to take a bus to Chitose Station. Coming back fr Chitose Station to the hotel is confusing to me, thus I always used taxi which cost about max 1000¥ one way. Fr Chitose Sta., the Salmon aquarium is about 1.2km away. During winter, there is a park, stunning view w ducks at the river. Beautiful place. The daily bfast is fine, got scrambled/ tiny egg omelet and sausages, bread and buns. Kids will have something to eat. Overall ok.
Stayed 5 nights in Dec 2019

8/10 Good

Sukit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

kelvin, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides shuttle bus to chitose station, minami-chitose station and to new chitose airport. Elderly driver and assistant were kind and helpful. There is shuttle bus from airport to hotel, but we arrived quite late at night, so took train to chitose station, then a short taxi ride around 800yen to hotel. Rooms were clean and alright. Breakfast was sufficient and good. Overall it is good value for money for our one night transit stay before we continue journey to other parts of Hokkaido.
Stayed 1 night in Dec 2019

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The hotel was spacious and offered a free airport shuttle. The piblic bath was pleasant and staff were friendly and helpful.
Stayed 2 nights in Dec 2019