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Hotel Monterey Edelhof Sapporo

4.0 star property

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Photo gallery for Hotel Monterey Edelhof Sapporo

[22nd Premium Floor] Suite Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
City view
[22nd Premium Floor] Premium Suite Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Sauna, hot tub, hot springs, massages
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Nishi 1-1, Kita 2 Jyo, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    ‪5 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪16 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪56 min drive‬

Room options

View all photos for [South Building 2-12F] Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

[South Building 2-12F] Twin Room, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Corner Twin Room, Non Smoking

[South Building 2-12F] Corner Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

[South Building 2-12F] Corner Twin Room, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [22nd Premium Floor] Suite Room, Non Smoking

[22nd Premium Floor] Suite Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

[22nd Premium Floor] Suite Room, Non Smoking

  • 474 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin (16th - 21st floors, 2 single beds), Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (16th - 21st floors)

Single Room, Non Smoking (16th - 21st floors) | Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking (16th - 21st floors)

  • 204 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Standard Twin Room, Non Smoking

View from room

[22nd Premium Floor] Standard Twin Room, Non Smoking

  • 231 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room (16th - 21st floors, 2 single sized beds), Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Room, Non Smoking (The top floor, 2 beds)

Luxury Room, Non Smoking (The top floor, 2 beds) | Premium bedding, down comforters, desk, blackout drapes

Luxury Room, Non Smoking (The top floor, 2 beds)

  • 645 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room (16th - 21nd floors), Non Smoking

Semi Double Room (16th - 21nd floors), Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Semi Double Room (16th - 21nd floors), Non Smoking

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [22nd Premium Floor] Premium Suite Room, Non Smoking

[22nd Premium Floor] Premium Suite Room, Non Smoking | View from room

[22nd Premium Floor] Premium Suite Room, Non Smoking

  • 676 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed) | Premium bedding, down comforters, desk, blackout drapes

Deluxe Triple Room, Non Smoking (16th-21st floors,2 single+1 extra bed)

  • 430 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people) | Premium bedding, down comforters, desk, blackout drapes

Deluxe Quadruple Room, Non Smoking (16th - 21st floors, for 4 people)

  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed) | Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (16-21 fr, 2 Single Beds + 1extra bed)

  • 258 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for [22nd Premium Floor] Large Twin Room, Non Smoking

[22nd Premium Floor] Large Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

[22nd Premium Floor] Large Twin Room, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [South Building 2-12F] Twin Room, For 3 people, Non Smoking

[South Building 2-12F] Twin Room, For 3 people, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

[South Building 2-12F] Twin Room, For 3 people, Non Smoking

  • 280 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for South Corner Twin

Premium bedding, down comforters, desk, blackout drapes

South Corner Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Floor Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Premium Floor Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for South Comfort Twin

Premium bedding, down comforters, desk, blackout drapes

South Comfort Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Floor Suite Room

Premium bedding, down comforters, desk, blackout drapes

Premium Floor Suite Room

  • Sleeps 2
  • 2 Double Beds

View all photos for South Triple Room

Premium bedding, down comforters, desk, blackout drapes

South Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Floor Premium Suite Room

Premium bedding, down comforters, desk, blackout drapes

Premium Floor Premium Suite Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Universal Twin

Premium bedding, down comforters, desk, blackout drapes

Universal Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Premium bedding, down comforters, desk, blackout drapes

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds OR 2 Twin Beds

View all photos for Deluxe Corner Twin Room

Premium bedding, down comforters, desk, blackout drapes

Deluxe Corner Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Floor Large Twin Room

Premium bedding, down comforters, desk, blackout drapes

Premium Floor Large Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for South Twin

Premium bedding, down comforters, desk, blackout drapes

South Twin

  • Sleeps 2
  • 2 Double Beds

Superior Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Semi-double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 1

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 4

View all photos for Standard Triple Room

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Corner Quadruple Room

Premium bedding, down comforters, desk, blackout drapes

Deluxe Corner Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Deluxe Corner Triple Room

Premium bedding, down comforters, desk, blackout drapes

Deluxe Corner Triple Room

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

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About this property

Hotel Monterey Edelhof Sapporo

4-star hotel in Sapporo City Centre
This hotel features a full-service spa, a restaurant, and self parking. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Monterey Edelhof Sapporo offers 300 accommodations with complimentary bottled water and slippers. Beds feature down comforters and premium bedding. 22-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs/mineral springs on site.

The hotel offers a restaurant. Hotel Monterey Edelhof Sapporo features a full-service spa. Event facilities measuring 1421 square feet (132 square meters) include conference space. This luxury hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Hotel Monterey Edelhof Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
隨縁亭/ZUIENTEI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A restaurant

Restaurants on site

  • 隨縁亭/ZUIENTEI

Things to do

  • Full-service spa

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 1100 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Monterey Edelhof
Hotel Monterey Edelhof Sapporo
Hotel Monterey Sapporo
Hotel Monterey Sapporo Edelhof
Monterey Edelhof
Monterey Edelhof Hotel Sapporo
Monterey Edelhof Sapporo
Monterey Sapporo
Sapporo Hotel Monterey
Sapporo Monterey Hotel
Monterey Edelhof Sapporo
Hotel Monterey Edelhof Sapporo Hotel
Hotel Monterey Edelhof Sapporo Sapporo
Hotel Monterey Edelhof Sapporo Hotel Sapporo

Hotel Monterey Edelhof Sapporo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 713 out of 1306 reviews
Rating 8 - Good. 454 out of 1306 reviews
Rating 6 - Okay. 94 out of 1306 reviews
Rating 4 - Poor. 29 out of 1306 reviews
Rating 2 - Terrible. 16 out of 1306 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mami, Bellingham

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Mackenzie

Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elegant and gorgeous hotel with fantastic service located near a conbini around one corner and an Italian place around the other. The rooms look wonderful and the onsen is majestic. I strongly recommend staying here, especially during the winter for a beautiful view of the snow covered city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Emmeline

Stayed 5 nights in Dec 2024

10/10 Excellent

Barton A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic style hotel in Sapporo
One of the best hotels I've stayed at in Sapporo! The staff was very helpful in expediting some holiday gift packages. Very gracious helpful staff and an old world charm at this hotel, I am now a big fan of the Monterey brand because of their Sapporo team. Thanks for a great stay!
Stayed 1 night in Dec 2024

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check for mold around the metal parts of the window frame in the hotel room. The extremely cold air causes condensation to build up on these areas. Also, a regular inspection beneath the tubs in hotel rooms would be advised. The space in between the edge of the tub and the wall is not sealed and may build up moisture under the tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Dang

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Yean Chong, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walking distance to the Sapporo Clock Tower, Sapporo TV Tower and Odori Park. Parking fees would be 1500 Yen per day, you could get the multiple usable parking ticket at the reception
Stayed 2 nights in Nov 2024

8/10 Good

Kun Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Love the corner room
Stayed 3 nights in Nov 2024

10/10 Excellent

qichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the property is well maintained. Only complaint was the gentleman at front desk that I asked about the spa he was not very patient and does not want me to finish talking before he talks. Very rare for a Japanese to behave like that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean, very convenient with an onsen to warm up after walking in the cold
Stayed 4 nights in Oct 2024

8/10 Good

Marcus

Stayed 2 nights in Oct 2024

8/10 Good

Jiwon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall nice to stay in and staffs were kind enough for no complaints. Minor but some staffs cannot speak English that I had a hard time since she kept on speaking Japanese. Besides than nice and convenient!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, clean and big room. Airport shuttle to the front door, very convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Misa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this hotel. The staff is very friendly and accommodating, very helpful and attentive. The location is a 10min walk to Sapporo station, and close to many tourist attractions. I loved the hot tub and its rest area has cityscape views, free drinks and popsicles. The room also has beautiful cityscapes. Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
The hotel is beautiful, clean and well located about a 10 minute walk from the bustling Sususkino district. The room was typically efficient for a Japanese hotel. The bed was very firm and while I found it comfortable, I can imagine some would find it too hard. The sobakawa pillow was wonderful. The only downside of the room was a lack of individual air conditioning. When I asked at the front desk, it was suggested that I open the window. While this cooled the room down, it was too noisy at night. The bath spa was magnificent, one of the best I have ever experienced in Japan. And the spa staff was so wonderful. Despite all the positives of this hotel, I think the lack of temperature control would preclude a return visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness
Stayed in mid October and the room was unbelievably hot and the only option was to have someone from the front desk unlock a window. At night we heard cars constantly so we had no choice but to close the window. Nice that they have lots of weddings but the elevators and elevator halls were frequently jammed which was very frustrating. Breakfast buffet was good. Staff communication issue led to a huge misunderstanding. We confirmed the bill the night before and we were told that there was nothing to pay. This morning, as we were getting into a taxi to the airport, which the hotel had arranged, we were chased by the staff for payment of a local call for about $.25. As we were getting onto the highway for the airport, the cab company called the driver to say that we had left without paying our bill so the driver had to stop the car! We called the hotel, at our expense, and put the phone on speaker so the driver could hear that there was in fact no issue. Ridiculous and frustrating to say the least.
Stayed 3 nights in Oct 2024

8/10 Good

Cohen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation, restaurant, and walkability
Stayed 5 nights in Oct 2024

10/10 Excellent

Erik, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and professional. The hotel's location between the main train station and Odori Park with its three subway line connections made it an ideal base of operations for seeing Sapporo's sites.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024