Hotel Mystays Sapporo Susukino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mystays Sapporo Susukino

Superior Twin Room, Smoking | Desk, free WiFi, bed sheets
Exterior
Lobby
Hallway
Daily buffet breakfast (JPY 1540 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-7, Nishi 5-chome, Minami 7-jo, Chuo-ku, Sapporo, Hokkaido, 064-0807
  • Susukino Street
    3 min walk
  • Nakajima Park
    7 min walk
  • Tanukikoji Shopping Street
    7 min walk
  • Sapporo (OKD-Okadama)
    30 min drive

Room options

Standard Twin Room, Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Semi Double, Non-Smoking

  • 139 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Standard Double Room, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Comfort Triple Room, Non Smoking

  • 333 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Comfort Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Standard Semi Double Room

  • Sleeps 2
  • 1 Twin Bed

Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Mystays Sapporo Susukino

3-star hotel in Sapporo City Centre
This hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite.
Hotel Mystays Sapporo Susukino offers 104 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This hot springs hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

Hotel Mystays Sapporo Susukino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
朝食レストラン - This restaurant serves breakfast only.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,650 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled emergency drill will take place on November 11, 2024 from 12:30 -1:30 PM. Guests can expect to hear loud noises from emergency alarms and in-house announcements during this time.
A scheduled power and hot water outage will take place on November 18, 2024 from noon to 1:30 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1540 per person
  • Nearby parking fee: JPY 1650 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kaiko
Hotel Kaiko Sapporo
Kaiko Sapporo
MYSTAYS Sapporo Susukino
Hotel HOTEL MYSTAYS Sapporo Susukino Sapporo
Sapporo HOTEL MYSTAYS Sapporo Susukino Hotel
Hotel HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino Sapporo
Hotel Kaiko Sapporo
HOTEL MYSTAYS
MYSTAYS
Mystays Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino Hotel
HOTEL MYSTAYS Sapporo Susukino Sapporo
HOTEL MYSTAYS Sapporo Susukino Hotel Sapporo

Hotel Mystays Sapporo Susukino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 261 reviews" "
Rating 8 - Good. 107 out of 261 reviews" "
Rating 6 - Okay. 26 out of 261 reviews" "
Rating 4 - Poor. 3 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marco, Jakarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

William, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 4 nights in Apr 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service, the efficiency, and the friendliness all above what we were expecting. Way better than same rating hotel in the US
Stayed 6 nights in Feb 2023

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater run good and the bathroom very clean
Stayed 3 nights in Jan 2023

6/10 Okay

Gwen

Stayed 2 nights in Aug 2022

10/10 Excellent

KWL, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy to find hotel, near shopping center ❤️
Stayed 5 nights in Feb 2020

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The hotel ia pretty old, there is no on site parking, not very convenient for those who drive. There's no proper lobby for drop off as well. You may need to park illegally by the roadside to unload your baggages. There are alot of food options nearby though. Famous miso ramen right opposite the back door, good izakaya nearby and Lawson right behind the back door too.
Stayed 4 nights in Dec 2019

8/10 Good

LitoO.

Liked: Cleanliness, property conditions & facilities
The hotel is clean, fresh and organized. It can be more ideal and convenient with complimentary bottled water in the room. Receptionists can be a little bit more accommodating or perhaps more equipped with the English language. I think that hinders them from conversing more with foreign guests.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good location, convenient coin operated laundry on the 6th floor.
Stayed 2 nights in Jul 2019

8/10 Good

SLS, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the onsen n breakfast service. Dont like the tap in room-need to mix hot and cold water to get temperature. This causes wastage of water. Trying to find out if hotel has a recycling bin.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant overall. Could be improved if they provide water. Also not all front desk staff were polite or helpful.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very uncomfortable, especially the pillow and blanket. The air conditioner is too loud. Fridge is too loud too and we couldn't use it. Bathroom has stinky smell all the time even after staff cleaned it. Front desk staff are not friendly and they never say hi to you when you walk by.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, location good but room small and hot
Location good, close to susukino, walkable to Nijo, Tanukikoji, Odori park and even Sapporo via the underground passage. Hotel was clean and had self-laundry facilities which was great. There was also a microwave, ice machine and drinks vending machines. I stayed in a semi-double room which was small. I think it's ok for one person but two people with a big suitcase each would struggle for space. The room also become very hot because the air-con temperature was not adjustable. The corridor outside was much cooler and pleasant. We actually had to open our door and window to get some cool air in. We saw another room with their door wedged open too, presumably for the same reason. Overall, the hotel was acceptable for the price i paid (approx. AUD60/night).
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for economical
Price that matches this range consider economical.
Stayed 2 nights in Jan 2019

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Stayed 3 nights in Dec 2018

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but sufficient
It was a little small and cramped but the location and amenities are great!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Room is big enough. But we cannot find a location on google map and the taxi driver doesn't know the hotel. It seems the hotel name was changed recently.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean . Staffs are good . I’ll be back again.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice location and good services. Clean and comfortable.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
Good newly renovated hotel with friendly staff. Easy access to susukino train station. You can take a taxi to JR sapporo for around 1200-1400yen.
Stayed 3 nights in Nov 2018

10/10 Excellent

Lai, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good staff
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to hotel
I would come to stay again as it is a nice hotel , big and clean
Stayed 1 night in Aug 2018