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Hotel Nord Otaru

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nord Otaru

Exterior
View from property
Front of property
Junior Suite, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    1 min walk
  • Otaru Canal
    1 min walk
  • Otaru City General Museum Ungakan
    2 min walk
  • Sapporo (OKD-Okadama)
    47 min drive

Room options

View all photos for Executive Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking

  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 419 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Room amenity

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Room amenity

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Standard Queen Roon, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A) | Down comforters, in-room safe, desk, iron/ironing board

Standard Twin Room, Non Smoking (Type A)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down comforters, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room B

Down comforters, in-room safe, desk, iron/ironing board

Standard Twin Room B

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

Down comforters, in-room safe, desk, iron/ironing board

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Down comforters, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

Down comforters, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard twin Room A

Down comforters, in-room safe, desk, iron/ironing board

Standard twin Room A

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Down comforters, in-room safe, desk, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

Down comforters, in-room safe, desk, iron/ironing board

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

View all photos for Accessible Room

Down comforters, in-room safe, desk, iron/ironing board

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

Down comforters, in-room safe, desk, iron/ironing board

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Similar properties

Exterior

Hotel Torifito Otaru Canal

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1103)
The price is $59
per night
$65 total
includes taxes & fees
Dec 12 - Dec 13
Hotel Torifito Otaru Canal

About this property

Hotel Nord Otaru

4-star Otaru hotel steps from Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a meeting room, and laundry facilities.
Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Otaru hotel also offers a rooftop terrace, a vending machine, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Hotel Nord Otaru is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Sizzle - This buffet restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1056 reviews" "
Rating 8 - Good. 395 out of 1056 reviews" "
Rating 6 - Okay. 82 out of 1056 reviews" "
Rating 4 - Poor. 23 out of 1056 reviews" "
Rating 2 - Terrible. 12 out of 1056 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Vivienne

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Hongxin Randal, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Naoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Stayed 6 nights in Mar 2024

8/10 Good

Cale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tor Wo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

4/10 Poor

TIAN SUAN

Traveled with partner
Disliked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely be back again.
The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Stayed 7 nights in Jan 2024

8/10 Good

Ho Yan

Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nord Otaru, situated alongside the canal, provided an excellent experience. The spacious room accommodated our needs, offering comfort with a cozy bed and pillows, ensuring a good night's rest after our skiing activities. In close proximity, numerous shops line the street, offering confectionery snacks, cakes, and biscuits. The hotel staff were exceptionally helpful, providing clear directions when asked about nearby shops. Convenient parking was available at the hotel, costing ¥1,200 for the night. Despite a momentary lapse in misplacing my room card, the hotel's reception promptly returned it when I inquired, showcasing excellent customer service. Kudos to the staff!

10/10 Excellent

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

2/10 Terrible

Mei Leng

Stayed 1 night in Dec 2023

8/10 Good

Anna, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023

10/10 Excellent

soon yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Heng Heng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Anderson

Stayed 1 night in Oct 2023