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Hotel Shikanoyu

3.5 star property

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Photo gallery for Hotel Shikanoyu

Exterior
Seasonal outdoor pool, sun loungers
Front of property - evening/night
Down comforters, in-room safe, desk, free WiFi
Breakfast buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303
  • Jozankei Futami Park
    ‪3 min walk‬
  • Jozankei Shrine
    ‪6 min walk‬
  • Jozankei Hot Spring
    ‪9 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪81 min drive‬

Room options

View all photos for Room Selected at Check In with Shared Bathroom Non-Smoking

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom Non-Smoking

  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Twin Room with Tatami Area on Top Floor Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Twin Room with Tatami Area on Top Floor Non-Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin Room with Tatami Area Non-Smoking

  • 646 sq ft
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Japanese-Style Room with Shared Bathroom Non-Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 6
  • 5 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Casual Japanese-Style Room with Shared Bathroom Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Casual Japanese-Style Room with Shared Bathroom Non-Smoking

  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

Down comforters, in-room safe, desk, free WiFi

Japanese-Style Room Non-Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Quadruple Room with Tatami Area Non-Smoking

32-inch flat-screen TV with satellite channels, TV, table tennis

Quadruple Room with Tatami Area Non-Smoking

  • 484 sq ft
  • Mountain view
  • Sleeps 7
  • 4 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

Interior

Japanese-Style Room Non-Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Room with Shared bathroom Non-Smoking

Dining | Breakfast and dinner served, Japanese cuisine

Japanese-Style Room with Shared bathroom Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

[Top Floor] Japanese-Western Style Room With 2 Beds

  • Sleeps 2
  • 1 Twin Futon and 2 Twin Beds

Modern Japanese Western Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

[Spacious Room] Japanese-Western Style Room With 4 Beds

  • Sleeps 6
  • 2 Twin Futons and 4 Twin Beds

Casual Japanese-Style Room with Shred Bathroom Non-Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Style Twin Room/Shower Booth

Down comforters, in-room safe, desk, free WiFi

Japanese Style Twin Room/Shower Booth

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room / Shower Booth

Down comforters, in-room safe, desk, free WiFi

Twin Room / Shower Booth

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Japanese Twin Room [Shower Booth]

Down comforters, in-room safe, desk, free WiFi

Deluxe Japanese Twin Room [Shower Booth]

  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property - evening/night

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  • Pool
  • Spa
  • Free WiFi
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4.6 out of 5, Wonderful, (370)
The price is $228
per night
$275 total
includes taxes & fees
Mar 13 - Mar 14
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About this property

Hotel Shikanoyu

3.5-star ryokan in Jozankei
A restaurant, a nightclub, and a bar/lounge are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Shikanoyu offers 170 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the ryokan include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Hotel Shikanoyu features hot springs and a seasonal outdoor pool. Dining options at the ryokan include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly ryokan also offers a nightclub, spa services, and a vending machine. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite uncovered self parking is complimentary.

Hotel Shikanoyu has designated areas for smoking.

Restaurant KAEN - This buffet restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Izakaya HANAYASHIKI - This theme restaurant specializes in Regional cuisine and serves dinner and light fare. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Izakaya HANAYASHIKI
  • Restaurant KAEN

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Games
  • Indoor/outdoor hot spring
  • Nightclub
  • Seasonal outdoor pool
  • Stereo
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Pool loungers

Spa

  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Indoor/outdoor hot spring
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from July to August
Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Hotel Shikanoyu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 104 out of 289 reviews
Rating 8 - Good. 119 out of 289 reviews
Rating 6 - Okay. 42 out of 289 reviews
Rating 4 - Poor. 16 out of 289 reviews
Rating 2 - Terrible. 8 out of 289 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kyrin

Stayed 6 nights in Aug 2024

8/10 Good

Tee Whay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
Stayed 3 nights in May 2019

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Ong, California

Traveled with family
Disliked: Staff & service
They should improve to provide more English speaking customer service and the printed information in English
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

khoo, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
Stayed 1 night in Oct 2018

8/10 Good

Winhyde, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really nice view from my hotel room especially in fall foliage season. I enjoyed outdoor onsen besides the river. But the food is so so and a bit over crowded during peak hours.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

YEW CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from my room
I had the top floor room with a great view of the surroundings.
Stayed 2 nights in Oct 2018

6/10 Okay

Thawat

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Jozankei Onsen area
Comfortable room, great dinner (buffet) and convenient location
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good location
Everything is good except the dinner and breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Christy, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed the Onsen very much. Provided free coffee at the lobby.
Stayed 1 night in Aug 2018

6/10 Okay

Peter, Kuala Lumpur, Malaysia

Not value for Stay! It was an ageing hotel that need refurbishment. Buffet dinner and breakfast were so so only. All rooms are smoking. Before arrival, sending message to the hotel and the management assured to deodorise the room before check-in but ended up they only did it upon my request from front desk. Room without wi-fi, only available at the lobby area... No foam bath/shower gel, only provide a small soap. You'll have to pay for Onsen/Spa Tax @ JPY150/person even my elderly mom are not using the onsen....
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsen Hotel in a very beautiful setting
This is my first onsen hotel experience and it is much better than my expectation right from the moment I arrived. The hotel is situated in a lush area next to a beautiful creek. It is well decorated, clean and has an upscale feel. The room is quite big in my opinion compared to other Japan hotels I have stayed. I enjoyed the included buffet dinner and breakfast, although not serving expensive items like crab, quality meat, etc,, the dishes are nonetheless tasty with a plenty of choices.. The onsen is also quite big with separate areas for indoor onsen, outdoor onsen and also a jacuzzi. I particularly like the outdoor onsen as it has clear view over the creek and the trees right outside. Soaking in hot onsen water and enjoying the serenity of surrounding nature at the same time has been one of my greatest experience thus far. The area around the hotel is also very peaceful with many excellent spots for taking pictures. After checking out, we actually strolled around the area for an hour before leaving. I thoroughly enjoyed my stay there and will definitely be back if there was a chance.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down
We were first given a traditional room on the 3rd floor without shower facilities which was a shocker. Fortunately, the hotel then allowed us to switch to a western style room with shower facilities. They facilitated the change rather efficiently. The room was spacious, basic but it was run down and had a stale smell. Buffet spread wasn’t great, definitely not the usual standards of the other Onsen hotels we’ve been to. Overall, the hotel did not have the same standards of the usual Japanese hospitality.
Stayed 1 night in Jun 2018

10/10 Excellent

Jindarak, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good buffet, and great onsen
I recommend this hotel to anyone who looks for a place to rest in Jozankei.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Onsen stay
Comfortable stay. The buffet dinner and breakfast were reasonably good. No wifi in room.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel with both outdoor and indoor pool
Hotel located around the famous Jozankei Onsen area. Onsen in the hotel was good with good view. Environment was quiet and peaceful. Hotel has 6 massage chairs provided free for guest after the onsen session. Hotel provide a "Onsen pass" for its guest to use other hotel's onsen in the area, good to explore.
Stayed 1 night in Jun 2017

8/10 Good

Kwok Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location, food Ok
Stayed 1 night in Jun 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service

10/10 Excellent

Ting Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will come back again
It was an amazing stay. The hotel had an in house onsen which was wonderful. They even provide breakfast and dinner. The location was easily accessible, weather was great. As our room was on the 9th floor the view was simply amazing. Wish we could had stayed longer. Will definitely come back again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent arrangement and accommodations
Our family had a great time and Onsen was good and space was big enough for guest to move around.