A restaurant, self parking, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store.
Hotel Sunroute New Sapporo offers 300 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with digital channels and pay movies.
Bathrooms include shower/tub combinations and toilets with an electronic bidet. This Sapporo hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Sapporo hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Sunroute New Sapporo has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Sunroute New Sapporo has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (JPY 1,100 per day; includes in/out privileges)
Limited onsite parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,430 per person
A restaurant
Family friendly
Grocery/convenience store
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toilet with electronic bidet
Towels provided
Entertainment
32-inch LCD TV with digital channels
Pay movies
Food and drink
Refrigerator
More
Air conditioning
Iron/ironing board on request
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
The name on the booking must match the name on the passport.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1430 per person
Self parking fee: JPY 1100 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Hotel New Sunroute Sapporo
Hotel Sunroute New
Hotel Sunroute New Sapporo
Hotel Sunroute Sapporo
New Sunroute Hotel Sapporo
New Sunroute Sapporo
Sapporo Sunroute Hotel
Sunroute New
Sunroute New Sapporo
Sunroute New Sapporo Hotel
Sunroute New Sapporo Sapporo
Hotel Sunroute New Sapporo Hotel
Hotel Sunroute New Sapporo Sapporo
Hotel Sunroute New Sapporo Hotel Sapporo
Hotel Sunroute New Sapporo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was last minutes reservation, however the receptionist managed to find our reservation soonest. She assigned a very nice room, equipped with a massage chair on high floor. We stayed very comfortably. Thank you very much.
Hotel location is perfect. Right in the heart of the city. Bus to and from the airport stops right in front of the hotel. Staff was nice and helpful. A lot of donjbg options and shopping around the area.
Verified traveler
Stayed 2 nights in Oct 2019
8/10 Good
Verified traveler
Traveled with family
Aug 9, 2019
Liked: Cleanliness, staff & service
Even though the property is a bit dated, location is good. Overall Good.
The air conditioning doesn't work in my room. On first day, the air blowing out is so small I can barely feel it, the air isn't cool at all. So I went down to complain, using pictures and google translate. The staff tried his best to communicate and write down in kanji for me to understand that they will fix it the next morning when we are out. Next day it work well, but after that it isn't cold anymore and we are sweating in the room. Air flow is very bad and we can't open the windows to make it better.
Second thing is the toilet seats button aren't working at all.
My first time in Sapporo. It was close to public transportation and there was a shuttle that goes directly to New Chitose Airport. The staff was ready to answer all questions. The room was not as tight as most Japanese hotels. It was clean and comfortable. Familymart convenient store was attached to the hotel. There are Lawson’s and 7-11 close by for international ATM.
Very central location. Easy to get around from there and rooms are comfortable. Staff service was excellent.
Chua
Stayed 3 nights in Apr 2019
6/10 Okay
C, SG
Traveled with partner
Feb 10, 2019
Liked: Cleanliness, staff & service
Location is not bad. At the shopping street. 2 street away from underground walkway and donki. There is a family mart just below the hotel. Only got central warmer in winter no air con.
Satisfied.
- Staffs are very helpful especially the front reception man from Nepal who speaks good english
- Location is good with a few steps walk to shopping arcade, underground shopping ( Pole Town ),
underground train stations and can walk all the way underground walk way to Sapporo Station.
- Suggest that the room can have more power points or usb ports for charging hand phones.
As we stayed as a family, the room do not have enough power points to charge our hand phones.
- One of the light bulb on the ceiling was not working.
- The bathroom should have another hand railing to hold when want to step out from the bath tub
after shower. This is safety
Thank you
Cheah
Malaysia