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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Exterior
Exterior
Exterior
Shopping mall
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Tanukikoji Shopping Street
    ‪3 min walk‬
  • Nakajima Park
    ‪11 min walk‬
  • Odori Park
    ‪18 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪50 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking

Deluxe Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds, Non Smoking

  • 452 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Plus)

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room, 3 Twin Beds, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds, Non Smoking

Privilege, Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Twin Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mercure Sapporo

4-star hotel in Sapporo City Centre
This hotel features a restaurant, a fitness center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Mercure Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xindy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 5 nights in Dec 2024

8/10 Good

Hyeonmin

Stayed 4 nights in Nov 2024

8/10 Good

Su Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet home for foreign investors.
Stayed 5 nights in Nov 2024

10/10 Excellent

Huey Fang

Traveled with group
Liked: Staff & service, room comfort
Comfortable and convenient
Super convenient! Will stay here again! Walking distance to airport shuttle bus stop and commercial and shopping district.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this Hotel Great location Very good food Accommodating staffs
Stayed 7 nights in Jul 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with large rooms and excellent service. The breakfast was also something to looks forward to. A great way to start the day before going out to explore.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
not fancy but okay
Feels dated inside the hotel or the room. Location is a big plus. Otherwise...that's about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Min C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

CHEUK HO

Liked: Room comfort
Alright stay. At least rather convenient
Room size is okay but then probably dated a bit. Got an "old" smell throughout. Also room cleaning got some issues: found previous customer's spec in room 1214 under the bed
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels not like in Japan
Best English speaking hotel staff in my 8-night cross-country trip in Japan
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

OBAYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great neighborhood with convenient location and access to food, shopping district. Also the breakfast has lots of options. The room is clean and big. We stayed for four nights with an awesome experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

NIXON

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

8/10 Good

davidson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Shui Khuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient as it is just 2 train stop fr Sapporo Station. It is at a busy district with lots of restaurants & shops. I must compliment your staff Karim who is absolutely helpful & cheerful. Yi Wen also very helpful in directing us to our destinations. Overall we are very please our stay in your hotel. Will definitely recommend/promote your hotel to my friends. If only there are some daily day tours conducted by your hotel or merge with some travel agency for short tours for sightseeing will be a plus for yr hotel guests.
Stayed 8 nights in May 2024

10/10 Excellent

Zhihao Geo, Singapore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to many food and service establishments, walking distance to Nijio market and in between multiple railway lines. Beautiful hotel with great facilities. Will definitely come back again.
Stayed 4 nights in May 2024

8/10 Good

Bronwyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property located 2 stops on Subway from Sapporo Station. Great selection of eating options around the hotel. Room was on the small side - shower over a bath but terrible shower head - a jet of water and not adjustable Very limited amenities.
Stayed 3 nights in May 2024

10/10 Excellent

Khinmien

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Hotel in Susukino
Stayed 2 nights in Apr 2024

10/10 Excellent

Ampaivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Very good service. All staffs are very friendly and willing to service all time. Great value for staying at Mercure Sapporo Hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lighting was too dark in the room. Especially in the bathroom, the lightling was too dim and had yellow tint, which made putting on make up needlessly difficult.
Stayed 10 nights in Apr 2024

8/10 Good

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very comfortable and convenient location. Nice size room and good bed. Generous breakfast offered.
Stayed 4 nights in Apr 2024