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Mercure Sapporo

4.0 star property

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Photo gallery for Mercure Sapporo

Exterior
Exterior
Daily buffet breakfast (JPY 2500 per person)
Interior entrance
Massage

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, Sapporo, Hokkaido, 064 0804
  • Tanukikoji Shopping Street
    ‪3 min walk‬
  • Nijo Market
    ‪5 min walk‬
  • Odori Park
    ‪15 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking

Deluxe Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds, Non Smoking

  • 452 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Privilege, Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Plus)

Standard Room, 1 Queen Bed (Plus) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Plus)

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room, 3 Twin Beds, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds, Non Smoking

Privilege, Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Privilege, Twin Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

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4.5 out of 5, Wonderful, (1002)
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About this property

Mercure Sapporo

4-star hotel in Sapporo City Centre
This hotel features a restaurant, a fitness center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Mercure Sapporo offers 285 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Mercure Sapporo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 2,000 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Bordeaux

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s WiFi will not be available from 11 AM-1 PM on June 27, 2025 due to maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2000 per night (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo

Mercure Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kanthat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Friendly staff, clean bed, walkable to everything.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Staff & service, property conditions & facilities

AK Sapporo

Booked a queen room, bed felt small (2 white people) and mattress was too soft for my liking. Carpet was green and always looked a bit dirty, but everything seemed perfectly clean. Air conditioning was turned off for winter Central heating and the room would get uncomfortablly warm. The manual operating window helped a little bit. Soap products were very nice in the bathroom. Buffet breakfast was very good. It appeared to have a 3 day rotation. Basics like bacon, eggs fruit and pancakes, and some fun stuff like Genghis Khan and cabbage which I loved. Croquettes were also amazing. Had to come after 845a as the buffet is slam packed. Likely from tour groups. Reception was absolutely phenomenal. They were very helpful and forwarded my luggage to my next hotel for me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Betty Mendonca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was block & a half from the subway station & the subway station was just two stops from Sapporo Train Station & one stop away from Odori Park. There’s a convenience store next door & plenty of restaurants nearby. The Ramen Alley was just a block & a half away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gayle

Stayed 2 nights in Feb 2025

8/10 Good

FORREST

Hotel great EXPEDIA SUCKS!
Stayed 3 nights in Feb 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and acxomodating

Room was much smaller than were used to and beds were a bit odd as the mattress kept falling off the box spring but it was not uncomfortable. Staff was friendly and accommodating. Room was fairly quiet but hotel was exceptionally located right n the middle of this vibrant city
Stayed 6 nights in Jan 2025

10/10 Excellent

Chan Fai

Stayed 3 nights in Dec 2024

6/10 Okay

Peifeng

Liked: Cleanliness
N/A
Stayed 5 nights in Dec 2024

10/10 Excellent

Xue Ying Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel

Good location, cleaned rooms, helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

MAY KEE, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at a convenient location with many eateries around. Breakfast was good. Comfortable bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xindy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 5 nights in Dec 2024

8/10 Good

Hyeonmin

Stayed 4 nights in Nov 2024

8/10 Good

Su Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet home for foreign investors.
Stayed 5 nights in Nov 2024

10/10 Excellent

Huey Fang

Traveled with group
Liked: Staff & service, room comfort

Comfortable and convenient

Super convenient! Will stay here again! Walking distance to airport shuttle bus stop and commercial and shopping district.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this Hotel Great location Very good food Accommodating staffs
Stayed 7 nights in Jul 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with large rooms and excellent service. The breakfast was also something to looks forward to. A great way to start the day before going out to explore.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

not fancy but okay

Feels dated inside the hotel or the room. Location is a big plus. Otherwise...that's about it.
Stayed 1 night in Jul 2024

10/10 Excellent

Min C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

CHEUK HO

Liked: Room comfort

Alright stay. At least rather convenient

Room size is okay but then probably dated a bit. Got an "old" smell throughout. Also room cleaning got some issues: found previous customer's spec in room 1214 under the bed
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels not like in Japan

Best English speaking hotel staff in my 8-night cross-country trip in Japan
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

OBAYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great neighborhood with convenient location and access to food, shopping district. Also the breakfast has lots of options. The room is clean and big. We stayed for four nights with an awesome experience.
Stayed 4 nights in Jun 2024