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Mitsui Garden Hotel Sapporo West

4.0 star property

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Photo gallery for Mitsui Garden Hotel Sapporo West

Lobby
View from property
Interior
Public bath
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Tanukikoji Shopping Street
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

View all photos for Comfort Twin Room for 3 People, Sofa Bed

In-room safe, free WiFi, bed sheets

Comfort Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room

Room amenity

Comfort Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room, Non Smoking (Run of House)

In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Run of House)

  • Sleeps 2
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Superior , 2 beds , Bathtub , Non Smoking

Room amenity

Superior , 2 beds , Bathtub , Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Shower, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Shower, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

  • 262 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Bathtub, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Bathtub, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior , 2 beds , Shower , Non Smoking

Room amenity

Superior , 2 beds , Shower , Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

Interior

Standard , 1 bed Queen, Non Smoking

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room for 3 People, Sofa Bed

In-room safe, free WiFi, bed sheets

Superior Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Room amenity

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room

In-room safe, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Queen Room

Interior

Moderate Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Public bath

Mitsui Garden Hotel Sapporo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1012)
The price is $95
per night
$104 total
includes taxes & fees
Apr 27 - Apr 28
Mitsui Garden Hotel Sapporo

About this property

Mitsui Garden Hotel Sapporo West

4-star hotel in Sapporo City Centre
This hotel features a restaurant, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a vending machine are onsite.
Mitsui Garden Hotel Sapporo West offers 169 accommodations with safes and slippers. This Sapporo hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Mitsui Garden Hotel Sapporo West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mitsui Garden Hotel Sapporo West has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,700 per day)
  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Spa

  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's public bath will be closed from 3-6 PM on April 22, 2025, due to maintenance. During this time, guests may use the public bath at the adjacent hotel.
The public bath is open 3 PM-9 AM daily.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1700 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel
Mitsui Garden Hotel Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel Sapporo

Mitsui Garden Hotel Sapporo West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 603 reviews
Rating 8 - Good. 165 out of 603 reviews
Rating 6 - Okay. 37 out of 603 reviews
Rating 4 - Poor. 8 out of 603 reviews
Rating 2 - Terrible. 12 out of 603 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、大丸や駅周辺にも歩いてすぐに行けました。お風呂も小さいけどよかったです。
Stayed 4 nights in Dec 2024

4/10 Poor

Bianca Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was good, but not so good customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is close to JR Sapporo station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel pays attention to detail. Before arriving, I asked if they had ironing board and iron and was informed that they’re available at a certain level. Upon check in, to my surprise, the reception had the appliance ready for me in the room! 😍
Stayed 3 nights in Dec 2024

8/10 Good

Serene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was lovely.
Stayed 1 night in Dec 2024

2/10 Terrible

Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have been making bookings with Expedia with my preferred first and last name. when checked in at Mitsui Garden West Hotel Sapporo, my booking was rejected as the reception insist of having my full name as in my passport. Tried to explain that I have been booking hotels for years with my Expedia registered name. she refused to accept and insisted I call Expedia to amend my booking to the full passport name. I had to make an overseas call back to the Expedia Office in Singapore and go through the entire process of explaining and waiting amendment to complete. While the hotel staff played a part in this negative encounter, why did Expedia not forewarn customers that there is such a requirement in the country we are booking the hotel, easing the inconveniences as well as the expensive overseas telephone calls. I await response form Expedia on this matter.
Stayed 4 nights in Dec 2024

8/10 Good

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel with great convenience
Our room with queen size bed was a little small and window faced inside with no view. My children's room with twin beds are a lot better, bigger and have a view of the city. Hotel is a short stroll from Sapporo station where you can find variety of reasonable restaurants and Daimaru, where you can get excellent fruits.
Stayed 3 nights in Dec 2024

10/10 Excellent

wai ting priscilla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location in the heart of the city. We love the hotel breakfast, and the room are really comparable. Will certainly be back the next time we visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and good sized bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

YeeTing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train stations, shopping and restaurants!
Stayed 4 nights in Nov 2024

8/10 Good

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Stayed 5 nights in Oct 2024

8/10 Good

Irene

Stayed 3 nights in Oct 2024

6/10 Okay

MEI LAN

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff are not warm and welcoming, disappointed, Mitsui Nagoya was much better.
Stayed 7 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Charlene

Stayed 3 nights in Oct 2024

10/10 Excellent

BYEONG MO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall, but the amenities could be better.
I had a wonderful stay at this hotel. The staff were friendly and helpful from check-in to check-out. It’s location was perfect, making it easy to get around. The room was clean and comfortable, and I especially enjoyed the onsen and lounge facilities, which were well-maintained. However, the quality of the amenities provided in the lobby could be improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Yue

Stayed 3 nights in Jul 2024

8/10 Good

glenda lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kum Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful. The housekeeping team was thoughtful. The hotel is within easy access to the station and amenities.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two hotels next door to each other having the same name - confusing. Very convenient for Sapporo train station.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Traveled with family
Average experience
Stayed 1 night in Aug 2024

10/10 Excellent

Tan Boon Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024