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Mitsui Garden Hotel Sapporo West

4.0 star property

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Photo gallery for Mitsui Garden Hotel Sapporo West

Lobby
Exterior
Food and drink
Interior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪9 min walk‬
  • Tanukikoji Shopping Street
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Run of House)

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Run of House)

  • Sleeps 2
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Superior , 2 beds , Bathtub , Non Smoking

Room amenity

Superior , 2 beds , Bathtub , Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Shower, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Shower, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 2 beds, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 262 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Bathtub, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Bathtub, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior , 2 beds , Shower , Non Smoking

Room amenity

Superior , 2 beds , Shower , Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

Interior

Standard , 1 bed Queen, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

SAPPORO HOTEL by GRANBELL

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (100)
$189 nightly
The price was $269
The price is $189 total
All taxes and fees included in total
SAPPORO HOTEL by GRANBELL

About this property

Mitsui Garden Hotel Sapporo West

4-star hotel in Sapporo City Centre
This hotel features a restaurant, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a vending machine are onsite.
Mitsui Garden Hotel Sapporo West offers 169 accommodations with safes and slippers. This Sapporo hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Mitsui Garden Hotel Sapporo West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mitsui Garden Hotel Sapporo West has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,700 per day)
  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Spa

  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The public bath is open 3 PM-9 AM daily.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1700 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel
Mitsui Garden Hotel Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel Sapporo

Mitsui Garden Hotel Sapporo West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 704 reviews
Rating 8 - Good. 192 out of 704 reviews
Rating 6 - Okay. 43 out of 704 reviews
Rating 4 - Poor. 11 out of 704 reviews
Rating 2 - Terrible. 13 out of 704 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wincy, Markham

Stayed 5 nights in Apr 2025

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, it was a pleasant stay. Very relaxing and enjoyable stay. Looking forward for another Mitsui stay! Keep it up! I forgot to pack my medicine kit and my hair clip. I emailed them upon arriving home. I hope they would find it and keep safe till my friend’s trip in June.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ntp

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, blanket and pijamas. Walkable distance to station and good restaurants
Stayed 2 nights in Apr 2025

8/10 Good

Manuel

Stayed 1 night in Mar 2025

10/10 Excellent

KUANMANUT, BANGKOK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sapporo Station and you can walk underground. Close to Toyota rent a car shop. Good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan Pak Yun

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Treeby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel very close to Sapporo station and multiple convenience stores for your needs. Very clean, modern, polite and friendly staff that make your stay nice and comfortable. The bath areas are a nice touch, hopefully in future the tattoo policy in bathing area is revised, its 2025 and lots of tourists have tattoos. Helpful having a washer/drier, but it would be really great if they could get a few more machines as there is only one in the mens and one in the womens, at times there was a queue of 3 people wanting to use the machine and a wash/dry cycle takes 2 hours (also leaves the clothes damp so be prepared to hang them after in your room) Rooms are fairly compact as usual in japanese hotels. I wasnt able to figure out a way to stream to the tv in the room or use netflix, but not a big problem.
Stayed 6 nights in Feb 2025

8/10 Good

Eunjoo

Stayed 2 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jia Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Conveniently located close to Sapporo station.
Stayed 4 nights in Jan 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to Sapporo train station & subway stations. Roomy comfortable rooms. Only complaint is the property only has one washer/dryer in each of the men’s/women’s bathing areas for the entire hotel. If washer/dryer isn’t a high priority for you then this hotel will be great. Also close to the pick up areas for the buses going to the different ski resorts.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mikiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、大丸や駅周辺にも歩いてすぐに行けました。お風呂も小さいけどよかったです。
Stayed 4 nights in Dec 2024

4/10 Poor

Bianca Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was good, but not so good customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is close to JR Sapporo station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel pays attention to detail. Before arriving, I asked if they had ironing board and iron and was informed that they’re available at a certain level. Upon check in, to my surprise, the reception had the appliance ready for me in the room! 😍
Stayed 3 nights in Dec 2024

8/10 Good

Serene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was lovely.
Stayed 1 night in Dec 2024

2/10 Terrible

Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have been making bookings with Expedia with my preferred first and last name. when checked in at Mitsui Garden West Hotel Sapporo, my booking was rejected as the reception insist of having my full name as in my passport. Tried to explain that I have been booking hotels for years with my Expedia registered name. she refused to accept and insisted I call Expedia to amend my booking to the full passport name. I had to make an overseas call back to the Expedia Office in Singapore and go through the entire process of explaining and waiting amendment to complete. While the hotel staff played a part in this negative encounter, why did Expedia not forewarn customers that there is such a requirement in the country we are booking the hotel, easing the inconveniences as well as the expensive overseas telephone calls. I await response form Expedia on this matter.
Stayed 4 nights in Dec 2024

8/10 Good

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Cosy hotel with great convenience

Our room with queen size bed was a little small and window faced inside with no view. My children's room with twin beds are a lot better, bigger and have a view of the city. Hotel is a short stroll from Sapporo station where you can find variety of reasonable restaurants and Daimaru, where you can get excellent fruits.
Stayed 3 nights in Dec 2024

10/10 Excellent

wai ting priscilla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location in the heart of the city. We love the hotel breakfast, and the room are really comparable. Will certainly be back the next time we visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and good sized bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

YeeTing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train stations, shopping and restaurants!
Stayed 4 nights in Nov 2024

8/10 Good

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Stayed 5 nights in Oct 2024

8/10 Good

Irene

Stayed 3 nights in Oct 2024

6/10 Okay

MEI LAN

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff are not warm and welcoming, disappointed, Mitsui Nagoya was much better.
Stayed 7 nights in Oct 2024