Mitsui Garden Hotel Sapporo West

4.0 star property

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Photo gallery for Mitsui Garden Hotel Sapporo West

Lobby
Interior
View from property
Interior
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Tanukikoji Shopping Street
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

Comfort Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Comfort Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Standard Room, Non Smoking (Run of House)

  • Sleeps 2
  • 1 Large Twin Bed OR 2 Twin Beds

Superior , 2 beds , Bathtub , Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Superior , 2 beds (+ extra) , Shower, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard , 2 beds, Non Smoking

  • 262 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior , 2 beds (+ extra) , Bathtub, Non Smoking

  • 288 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior , 2 beds , Shower , Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

Standard , 1 bed Queen, Non Smoking

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Moderate Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Mitsui Garden Hotel Sapporo West

4-star hotel in Sapporo City Centre
This hotel features a restaurant, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a vending machine are onsite.
Mitsui Garden Hotel Sapporo West offers 169 accommodations with safes and slippers. This Sapporo hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Mitsui Garden Hotel Sapporo West has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mitsui Garden Hotel Sapporo West has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,700 per day)
  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Spa

  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's public bath will be closed from 3-6 PM on April 22, 2025, due to maintenance. During this time, guests may use the public bath at the adjacent hotel.
A scheduled power outage will take place on April 7, 2025, from noon to 5 PM. Guests must vacate the property during this time. Check-in time begins after 5 PM on this date. Early check-in/late check-out will be not available on this date.
The public bath is open 3 PM-9 AM daily.

Renovations and closures

The property will be renovating from April 6 2025 to April 6 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1700 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel
Mitsui Garden Hotel Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel Sapporo

Mitsui Garden Hotel Sapporo West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 584 reviews
Rating 8 - Good. 164 out of 584 reviews
Rating 6 - Okay. 36 out of 584 reviews
Rating 4 - Poor. 8 out of 584 reviews
Rating 2 - Terrible. 12 out of 584 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel with great convenience
Our room with queen size bed was a little small and window faced inside with no view. My children's room with twin beds are a lot better, bigger and have a view of the city. Hotel is a short stroll from Sapporo station where you can find variety of reasonable restaurants and Daimaru, where you can get excellent fruits.
Stayed 3 nights in Dec 2024

10/10 Excellent

wai ting priscilla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location in the heart of the city. We love the hotel breakfast, and the room are really comparable. Will certainly be back the next time we visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and good sized bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

YeeTing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train stations, shopping and restaurants!
Stayed 4 nights in Nov 2024

8/10 Good

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Stayed 5 nights in Oct 2024

8/10 Good

Irene

Stayed 3 nights in Oct 2024

6/10 Okay

MEI LAN

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff are not warm and welcoming, disappointed, Mitsui Nagoya was much better.
Stayed 7 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Charlene

Stayed 3 nights in Oct 2024

10/10 Excellent

BYEONG MO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall, but the amenities could be better.
I had a wonderful stay at this hotel. The staff were friendly and helpful from check-in to check-out. It’s location was perfect, making it easy to get around. The room was clean and comfortable, and I especially enjoyed the onsen and lounge facilities, which were well-maintained. However, the quality of the amenities provided in the lobby could be improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Yue

Stayed 3 nights in Jul 2024

8/10 Good

glenda lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kum Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful. The housekeeping team was thoughtful. The hotel is within easy access to the station and amenities.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two hotels next door to each other having the same name - confusing. Very convenient for Sapporo train station.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Traveled with family
Average experience
Stayed 1 night in Aug 2024

10/10 Excellent

Tan Boon Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Yuna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Chukyum

Liked: Cleanliness, staff & service
The room size for 3 pax is a bit unexpectedly smaller than what I think, and difficult to move around inside the room, it is basically a room for 2 person only. If I would know this, I will rather book or pay for a bigger room. But breakfast is good however lack of varieties comparing to other similar categories of hotels, and disappointed they don’t even serve omelette in breakfast. Otherwise, the hotel is in a good location easily accessible to Sapporo station, dining and shopping areas.
Stayed 5 nights in Jul 2024

8/10 Good

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Keun, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Connie

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024