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OMO5 Otaru by Hoshino Resorts

3.0 star property

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Photo gallery for OMO5 Otaru by Hoshino Resorts

Exterior detail
Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lounge
Reception
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
$94
Nov 3 - Nov 4

Explore the area

View in a map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪3 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

OMO5 Otaru by Hoshino Resorts

3-star Otaru hotel walkable to Otaru Canal
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at OMO5 Otaru by Hoshino Resorts include complimentary wireless internet access and a coffee shop/cafe.
OMO5 Otaru by Hoshino Resorts offers 92 accommodations with laptop-compatible safes and slippers. This Otaru hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access.

OMO5 Otaru by Hoshino Resorts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
OMO5 Otaru by Hoshino Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from November 17 2025 to November 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Reviews

OMO5 Otaru by Hoshino Resorts Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 76 out of 140 reviews
Rating 8 - Good. 40 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 9 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

Reviews

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Beverly, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Johnny

Liked: Amenities, property conditions & facilities
Wonderbar
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Max

Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location a bit far from station
Stayed 2 nights in Jan 2025

10/10 Excellent

Prachitpol

Stayed 1 night in Dec 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024

10/10 Excellent

Melvyn

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

4/10 Poor

Vincent, Tokyo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Hoi Ying Shania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Hooi Ping

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lau Auyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024

10/10 Excellent

Sau Wan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ka Kei Gilbert

Stayed 1 night in Mar 2024

10/10 Excellent

Nancy, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend.
Stayed 4 nights in Feb 2024

6/10 Okay

Siu Wing

Traveled with family
Disliked: Staff & service
Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon.
Stayed 1 night in Feb 2024

6/10 Okay

SU SU

Traveled with group
We got normal hotel experience.
Stayed 1 night in Feb 2024