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Portom International Hokkaido
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Monday, Tuesday, and Wednesday:
- Dining venue(s)
The following facilities are closed on Thursday and Friday:
- Dining venue(s)
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers a fitness center, spa services, and multilingual staff.
Portom International Hokkaido is a smoke-free property.
- Safe-deposit box at front desk
- Distance from property (ft) 492
- Spa services on site
- Luggage storage
- Distance from property (meters) 150
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Number of restaurants - 2
- Number of bars/lounges - 1
- Concierge services
- Gift shops or newsstand
- 24-hour front desk
- Reception hall
- Parking (limited spaces)
- Porter/bellhop
- Total number of rooms - 171
- No accessible shuttle
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
Room Amenities
Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Minibar
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Bidet
- Slippers
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Toilet with electronic bidet
- Number of beds 1
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Bed sheets not available
Parking
Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
- Tattoo restrictions disclaimer
- Indoor mineral hot springs (Japanese-style onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowmobiling nearby
- Sledding nearby
- Ice skating nearby
- Snowshoeing nearby
- Snow tubing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
- Nearby parking fee: JPY 1200 per day (492 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 20
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Cash or credit card deposit required
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children 11 years old and younger stay free when using existing bedding.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Hotel Names
- Portom Hokkaido Chitose
- Portom International Hokkaido Hotel
- Portom International Hokkaido Chitose
- Portom International Hokkaido Hotel Chitose
Hotel Reviews
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