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Grand Mercure Sapporo Odori Park

4.0 star property

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Photo gallery for Grand Mercure Sapporo Odori Park

Exterior
City view
Exterior
City view from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11 - 1 Nishi, Kita 1-jo, Chuo-Ku, Sapporo, Hokkaido, 060-0001
  • Odori Park
    ‪3 min walk‬
  • Tanukikoji Shopping Street
    ‪8 min walk‬
  • Hokkaido University
    ‪13 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | City view

Deluxe Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, City side

City view

Superior Room with 2 single beds and 2 extra beds, City side

  • City view
  • 323 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds, City side

Classic Room with 2 single beds, City side | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room with 2 single beds, City side

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side | City view

Classic Room with 1 king bed, City side

  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, City side

In-room safe, desk, blackout drapes, iron/ironing board

Classic Room with 2 single beds and 1 sofa bed, City side

  • City view
  • 323 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room with 1 king bed, City side

Classic Room with 1 king bed, City side | City view

Classic Room with 1 king bed, City side

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 3 Twin Beds (City Side)

City view

Superior Room, 3 Twin Beds (City Side)

  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, City side

Classic Room with 2 single beds and 1 extra bed, City side | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room with 2 single beds and 1 extra bed, City side

  • City view
  • 323 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Junior Suite with 2 single beds, City side

Superior Junior Suite with 2 single beds, City side | In-room safe, desk, blackout drapes, iron/ironing board

Superior Junior Suite with 2 single beds, City side

  • City view
  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Grand Mercure Sapporo Odori Park

4-star hotel in Chuo-ku
A restaurant, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a front-desk safe.
Grand Mercure Sapporo Odori Park offers 294 accommodations with safes and slippers. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Some rates at Grand Mercure Sapporo Odori Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Sapporo hotel also offers a vending machine, concierge services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Mercure Sapporo Odori Park has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Grand Mercure Sapporo Odori Park has a restaurant on site.

All inclusive details

All-inclusive room rates at Grand Mercure Sapporo Odori Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 1 building
  • 20 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1815 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royton Sapporo Hotel
Royton Hotel
Royton Hotel Sapporo
Royton Sapporo
Sapporo Royton
Royton Sapporo Hotel Sapporo
Royton Sapporo
Mercure Sapporo Odori Park
Grand Mercure Sapporo Odori Park Hotel
Grand Mercure Sapporo Odori Park Sapporo
Grand Mercure Sapporo Odori Park Hotel Sapporo

Grand Mercure Sapporo Odori Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. 5 min walk from subway.
Stayed 4 nights in Feb 2025

10/10 Excellent

Yuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I enjoyed wine at the cafe.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bang Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Offered different cultural activities. Need more drink and food in hotel for lunch and dinner. Very inconvenient trying to find a place when its snowing. And finding a place to do laundry or hotel Laudery service.
Stayed 6 nights in Feb 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room (for japan) with a view of Odori Park

Big room (for japan), located near Odori park. Good value, even provided free drinks to guests from 3pm to 7pm (and also later). Excellent service, arranged taxi to airport for us. Recommend ++++
Stayed 6 nights in Jan 2025

2/10 Terrible

serena

Stayed 5 nights in Jan 2025

10/10 Excellent

Barry

The breakfast buffet was the highlight of my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lam Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free lounge 3-7pm, 9-11pm,
Stayed 5 nights in Dec 2024

10/10 Excellent

Zhaohui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, good services
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

sweet karen, Tokyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and near to the tourist spot. The room is spacious but its smells stinky when we enter the room. We request for air cleaner but does not available. We really enjoy the lounge. Its unlimited drink in the night time with a pika-pika and sweets food. Definitely come back here. But hope our next room smell’s ok.
Stayed 2 nights in Dec 2024

8/10 Good

Tian Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I don't like is TV is too small and not many channels to choose.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend. Very friendly and helpful staff. Bathroom was fully equipped and hot water was easily available
Stayed 4 nights in Nov 2024

6/10 Okay

Nicola

Business traveler
Liked: Staff & service, amenities
I was slightly disappointed in the rooms of the hotel. I was travelling for business and both myself and my colleague found the rooms smelly and stuffy. The beds were very comfortable though. Overall they were clean enough but the facilities were old. I had a very hard time turning on and off the bathroom sink. The main areas like the lobby and dining areas are spacious and clean and very modern. But overall was a bit disappointed in the rooms themselves.
Stayed 1 night in Nov 2024

6/10 Okay

King

Traveled with partner
Liked: Cleanliness
The property looks big but not much of the facility. We were given a room just above the large rooftop of the othe wing. Very disappointed as the view was not waht it showed on the hotel website. As a result we didn't really want to stay in the room for too much of the time. Fortunately we did not take the breakfast as it might not turn out as what it has promised to be.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Mercure Sapporo Hotel great visit location

Very nice hotel, staff excellent, breakfast broad - both Japanese and western food & beverages. Esp liked custom eggs benedict station. Complimentary lounge in afternoon & evening for free beer, coffee, tea and light snacks. Room size (~265 ft2) good for medium sized Japanese hotel room. Convenient that New Chitose airport shuttle bus ($12 ea way per person) stops at this hotel. Safe in room large enough for computer, iPad and other things. But essentially on floor so required flashlight and laying on carpet to program first time. Room needed book shelf in corner to lay stuff. Small round table w only one chair. Square table prob more efficient. Bath fine. Good shower & tub room. Bidet nice. Hotel very convenient to Odori Park. Autumn Fest on during our stay, so we ate lunch there every day. About 10 blocks of booths highlighting different food & beverage from many cities in Hokaido Prefecture. Convenient to bus, train, taxis but great walking in all 4 directions from hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PENNY

Business traveler
Liked: Cleanliness, staff & service, amenities
Really friendly and accommodating staff. Good points were the lounge area with complimentary beverages and location is fantastic. I didn’t use the breakfast facilities so can’t comment but others said there was a great range but probably not value for money, Negatives were lack of ironing facilities and the room, while non smoking, still smelt of stale cigarettes. The shower over the bath was a little annoying. In need of a refurbishment but I’d happily book again.
Stayed 9 nights in Aug 2024

10/10 Excellent

JOHN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We checked in late (around midnight) and had no issues. Room was very nice and clean. The breakfast was amazing and included champagne for mimosa's! Walkable to akerenga and oodori koen. About a kilometer and a half from Sapporo TV Tower. Tip: if you take a taxi back to the hotel, there is a Mercure Sapporo, and Grand Mercure Oodori Koen. This is "Grand Mercure Oodori Koen." The cab driver was perturbed that we needed to look up our reservation to confirm which location we were going to.
Stayed 1 night in Jul 2024

10/10 Excellent

Sun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly. They offer free afternoon tea and night tea which includes beer and wine
Stayed 2 nights in Jun 2024

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bus to airport is right outside hotel(back side). Room very outdated.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and friendly hotel

Friendly staff and provide free car parking
Stayed 1 night in Jun 2024

6/10 Okay

Jacob

Traveled with group
Liked: Cleanliness, staff & service
The room kinda sucked. Was very stuffy, no AC. Very old furniture. No fan in the bathroom
Stayed 4 nights in Jan 2024

8/10 Good

Nyet Shen

Traveled with group
Liked: Cleanliness, amenities
Hotel is quite old, and lamp in the room washroom was flickering during the second day of stay. In addition, hotel staff was not able to make arrangement for the airport taxi in the next early morning (4am) with 24 hours ahead of schedule as being confirmed earlier, and never informed us earlier so that we can think of any other ways, leaving anxiety in us. Luckily, there was a taxi managed to be called to pick us up 3 hours before our departure. Please do not simply give a rest-assurance to get a confirmed taxi when it is not possible, this may cause confusion and anxiety.
Stayed 3 nights in Dec 2023