SAPPORO HOTEL by GRANBELL

4.0 star property

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Exterior
Suite, Non Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi
Corner Junior Suite with Terrace, Non Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi
Corner Junior Suite with Terrace, Non Smoking | 1 bedroom, in-room safe, blackout drapes, free WiFi
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2-chome-2-2 Kita 6 Johigashi, Higashi Ward, Sapporo, Hokkaido, 060-0906
  • Sapporo JR Tower
    ‪8 min walk‬
  • Tanukikoji Shopping Street
    ‪17 min walk‬
  • Odori Park
    ‪2 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

Corner Junior Suite with Terrace, Non Smoking

  • 441 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Suite, Non Smoking

  • 560 sq ft
  • Sleeps 6
  • 2 Double Beds

Twin Room with Terrace & Bunk Bed, Non-Smoking

  • 258 sq ft
  • Sleeps 6
  • 2 Twin Bunk Beds

Corner Junior Suite, Non Smoking

  • 441 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Accessible Queen Room, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed

Queen Room, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

Corner Suite, Non Smoking

  • 732 sq ft
  • Sleeps 8
  • 2 Double Beds

Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Similar properties

About this property

SAPPORO HOTEL by GRANBELL

4-star hotel in Higashi
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. Additionally, a bar/lounge, self parking, and a microwave in a common area are onsite.
SAPPORO HOTEL by GRANBELL offers 605 air-conditioned accommodations with safes and complimentary bottled water. This Sapporo hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are indoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 104°F.

In addition to a full-service spa, SAPPORO HOTEL by GRANBELL features hot springs and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink.

This hot springs hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SAPPORO HOTEL by GRANBELL is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
北彩 レストラン&カフェ - This buffet restaurant serves breakfast only.
ムーンライト 北海道バル&バー - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ムーンライト 北海道バル&バー
  • 北彩 レストラン&カフェ

Things to do

  • Full-service spa
  • Gym
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Multilingual staff

Full-service spa

  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 26 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, R Pay, and WeChat Pay

We should mention

Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sapporo By Granbell Sapporo
SAPPORO HOTEL by GRANBELL Hotel
SAPPORO HOTEL by GRANBELL Sapporo
SAPPORO HOTEL by GRANBELL Hotel Sapporo

SAPPORO HOTEL by GRANBELL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 63 reviews
Rating 8 - Good. 10 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL, Honolulu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great new hotel. Good location
Stayed 1 night in May 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good & excellent. Just one thing I noticed was that Dust was buildup on Bathroom air duct tho this place is relatively brand new
Stayed 3 nights in May 2025

6/10 Okay

Jin

Traveled with partner
Disliked: Amenities
When hotels skip daily cleaning in the name of being “environmentally friendly,” it only feels genuine if the rest of their practices actually support sustainability. There was a lot of unnecessary plastic packaging, low quality amenities, and nothing reusable in sight. It felt more like a cost-cutting measure than a true eco-conscious effort. If you’re going to promote sustainability, it should be consistent across the entire guest experience, not just with the towel policy. The lighting in the room was awful (very dim and poorly placed), and the amenities were very limited and low in quality. It didn’t feel like much thought had gone into them. It was fine for a quick stay, but we wouldn’t choose to stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Stayed 4 nights in Apr 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Sapporo Hotel and would love to return
Stayed 2 nights in Apr 2025

10/10 Excellent

Qin

Stayed 1 night in Apr 2025

10/10 Excellent

Jaimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new building and very helpful and friendly staff. The public bath / onsen is really nice and relaxing. Lounge and bar area are also nice. Gym is available and has a good selection of equipment to get a good workout in. The location is perfect, close to sapporo station and various restaurants/mall. Totally recommend this hotel and would definitely come back in the future.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gamin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was so great especially Onsen.
Stayed 2 nights in Apr 2025

8/10 Good

Allison

Stayed 2 nights in Mar 2025

8/10 Good

Chikae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views the onsen was a little too warm at 39 degrees
Stayed 1 night in Mar 2025

10/10 Excellent

Akemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくて清潔。高い所からの景色もとてもキレイです。
Stayed 1 night in Jun 2025

10/10 Excellent

Souichi

Traveled with family
Liked: Cleanliness, property conditions & facilities
清潔度、スタッフとサービス、施設のコンディションと設備
Stayed 2 nights in May 2025

10/10 Excellent

KONG PUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sungwoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설도 깨끗하고 대욕탕도 맘에 들었어요!
Stayed 3 nights in May 2025

10/10 Excellent

Siu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全新酒店整潔,裝修,設備都很好,座落位置雖不興旺,但勝在有大型超市,有不少疏落食肆在附近,距離札幌JR站亦只係十分鐘路程,近的景點有Sapporo Beer Museum, Sapporo Factory Mall, 二条巿場等,租車亦可到酒店對面的Nippon Rent a car, 非常方便
Stayed 4 nights in May 2025

4/10 Poor

cheng ka

Disliked: Cleanliness, staff & service, property conditions & facilities
三日才清潔一次,沒人掉垃圾,
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂最高

お風呂が最高です サウナも最高です ととのい用のベッドが一つしかないので、増やしてほしいですね
Stayed 2 nights in Jun 2025

4/10 Poor

Tetsu

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
隣部屋の騒音
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
自動チェックインのときにフロントに従業員がいるにも関わらず挨拶もないので残念、設備は新しく清潔、温泉は気持ちいい
Stayed 1 night in May 2025

6/10 Okay

Eri

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
スタッフの方々のご対応はとても良かったですが、部屋の備品(カップやドライヤー、ハンドソープの容器など)が埃を被っており少し残念でした。宿泊料金が高いだけに期待値が高かったので、もう少し清潔感があると嬉しかったです。
朝食ビュッフェ¥4,000/人
外観21:00頃
Stayed 2 nights in May 2025

10/10 Excellent

Chung Kik

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

YOSHINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Yichang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

HYUNJUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

KANAYA

Stayed 1 night in May 2025