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Shogetsu Grand Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shogetsu Grand Hotel

Hot springs
Dining
Family Room Japanese Tatami Style | In-room safe, desk, blackout drapes, free WiFi
Lounge
In-room safe, desk, blackout drapes, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

Map
3-239, Jozankei Onsen-Higashi, Minami-ku, Sapporo, Hokkaido, 061-2302
  • Jozankei Shrine
    3 min walk
  • Jozankei Hot Spring
    6 min walk
  • Jozankei Futami Park
    7 min walk
  • Sapporo (CTS-New Chitose)
    80 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Japanese Tatami Style

Family Room Japanese Tatami Style | In-room safe, desk, blackout drapes, free WiFi

Family Room Japanese Tatami Style

  • 710 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Twin bed w/Restaurant Dinner& Breakfast -Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Japanese Western Twin bed w/Restaurant Dinner& Breakfast -Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Silver Japanese Dinner] Japanese Western style room

[Silver Japanese Dinner] Japanese Western style room | In-room safe, desk, blackout drapes, free WiFi

[Silver Japanese Dinner] Japanese Western style room

  • River view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Silver Japanese Dinner] Superior Twin Room

[Silver Japanese Dinner] Superior Twin Room | In-room safe, desk, blackout drapes, free WiFi

[Silver Japanese Dinner] Superior Twin Room

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese and Western Modern Room

Dining

Japanese and Western Modern Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

[Silver]Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

[Golden]Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Room

In-room safe, desk, blackout drapes, free WiFi

Renewal Room

  • Sleeps 2
  • 1 King Bed

Twin With Bath, River View

  • Sleeps 2
  • 2 Double Beds

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room-Non-Smoking

In-room safe, desk, blackout drapes, free WiFi

Premium Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Shogetsu Grand Hotel

4-star hotel in Jozankei
Along with 2 restaurants, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library, and a front-desk safe.
Shogetsu Grand Hotel offers 50 air-conditioned accommodations with safes and coffee/tea makers. This Sapporo hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor hot springs and outdoor hot springs open between 2:00 PM and midnight. The temperature in the hot springs is set to 106°F.
Shogetsu Grand Hotel features hot springs and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a library, a vending machine, and a front-desk safe.

Shogetsu Grand Hotel has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Kaiseki meal

Things to do

  • Indoor hot spring
  • Library
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On a river

Spa

  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board rate plans must check in by 7 PM to receive dinner.
Guests with Breakfast Included or Half Board plans must book meals for all travelers, including children, in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shogetsu Grand
Shogetsu Grand Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Sapporo
Shogetsu Grand Hotel Hotel
Shogetsu Grand Hotel Sapporo
Shogetsu Grand Hotel Hotel Sapporo

Shogetsu Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 229 reviews" "
Rating 8 - Good. 69 out of 229 reviews" "
Rating 6 - Okay. 10 out of 229 reviews" "
Rating 4 - Poor. 6 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the canyon, very quiet, nice onsen and dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Shouhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay, very relaxing! The staff members are wonderful and kind!
Stayed 5 nights in Aug 2024

10/10 Excellent

finn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel not much English support but you won't need it much one of the nicest hotels I've ever stayed at
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I routinely stay here once a year when we visit Hokkaido and it is always one of the highlights of our trip. Everything is top quality and it is a very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Man Leong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience. I hope they can clean the windows in guest room.
Stayed 2 nights in Aug 2023

8/10 Good

MELODY JOYCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly and helpful and food was good.
Stayed 1 night in Feb 2023

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.

10/10 Excellent

Theng Kie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tammarat

Stayed 1 night in Feb 2020

10/10 Excellent

Douglas William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

K.Hae, Seoul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit. I was having trouble getting a customer at the front desk. I'm satisfied with the rest.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Had amazing time with my family, great service!! Thank you!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.
Stayed 3 nights in Jul 2017

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth going
Shops location of the hotel , it's very modern from outside . Great architecture considering the reception is at 6 floor and onsen is below . Fantastic view of the river .

10/10 Excellent

Ted, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen ryokan conviniently located in Jokanzei
Great food and hot spring experience at Shogetsu with good facilities and attentive staff though English communication may be a little more difficult

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Established hotel in a nice setting with good food
Immediately after we get off the bus from Sapporo staff member rushed out from the hotel and helped us move the big luggages from the bus station across the street into the hotel. While I was finishing up the check in procedures they are cleaning the outside and the wheels on my luggage. These are the little details that gave me an first impression that this 4 star hotel really pay attention to little details. Staff member then took my luggages to my room (of course not expecting a tip because this is japan). She gave a brief tour of the room and we were impressed by the scenery outside the window. All the rooms in this hotel are facing the river (the river is not huge and have much bigger water flow a hundred years ago not sure the reason why). The onsen area is clean with a lot of cleanings supplies like facial rubs, shampoo, body soap, etc. The water temperature is around 40-42'c which is on the medium temperature and just right. There is also a outside section which is outdoor and boy it was chill. In room dinner was served right at the prearranged time and brought into the room, served and cleaned up by another staff member. The dinner was excellent but don't expect you will be full like a buffet type. The food portion is just right and it's all about the presentation. Breakfast was served at the cafe on the 6th floor and it is excellent again. Prestation and taste is excellent. Front desk also helped us to book the return bus back to Sapporo. excellent hotel !

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Love the Japanese style room. Came with dinner and breakfast next day. Room was clean and good even though little dated but there's a charm in it. Didn't like the smoke lingering behind. Better to ask for a smoke free room. Public bath by sex and was so good. All amenities provided for and no need to bring anything at all except your makeup and a change of clothes literally. The Kappaliner bus from Odori/Sapporo stops opposite the hotel. Very convenient. Great place to relax. There's a free honey buffer from 2pm onwards.