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tower eleven hotel​

3.0 star property

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Premium bedding, individually decorated, blackout drapes, free WiFi
Mountain View, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi
Mountain view
Exterior
Premium bedding, individually decorated, blackout drapes, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
F Village 228-1, Kitahiroshima, Hokkaido, 061-1116
  • Es Con Field Hokkaido
    ‪11 min walk‬
  • Mitsui Outlet Park
    ‪10 min drive‬
  • Sapporo Dome
    ‪16 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪37 min drive‬

Room options

View all photos for Mountain View, Non-Smoking

Mountain View, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi

Mountain View, Non-Smoking

  • Mountain view
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Darvish & Ohtani Premium Maisonette, Non-Smoking

Darvish & Ohtani Premium Maisonette, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi

Darvish & Ohtani Premium Maisonette, Non-Smoking

  • Park view
  • 872 sq ft
  • Sleeps 7
  • 4 Large Twin Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Field View, Maisonette, Non-Smoking

Field View, Maisonette, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi

Field View, Maisonette, Non-Smoking

  • Park view
  • 743 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Sofa Beds

View all photos for Field View, Non-Smoking

Field View, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi

Field View, Non-Smoking

  • Park view
  • 409 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Field View, Darvish & Ohtani Suite, Non-Smoking

Field View, Darvish & Ohtani Suite, Non-Smoking | Premium bedding, individually decorated, blackout drapes, free WiFi

Field View, Darvish & Ohtani Suite, Non-Smoking

  • Park view
  • 463 sq ft
  • Sleeps 5
  • 2 Twin Beds, 2 Large Twin Beds and 1 Twin Sofa Bed

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  • Air conditioning
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About this property

tower eleven hotel​

3-star Kitahiroshima hotel with bar/lounge
A full-service spa, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Tower eleven hotel​ offers 12 accommodations with coffee/tea makers and slippers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Tower eleven hotel​ features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Tower eleven hotel​ is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TOWER 11
tower eleven hotel​ Hotel
tower eleven hotel​ Kitahiroshima
tower eleven hotel​ Hotel Kitahiroshima

tower eleven hotel​ Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

keiko

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
球場に泊まれたのは面白かったですが、野球のない日でしたので、他に楽しい物はなかったです。部屋は良かったです。
Stayed 1 night in Sep 2024

10/10 Excellent

JUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

??

Stayed 1 night in Nov 2024

10/10 Excellent

HSIU PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

のぶえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

トモコ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
到着時間が遅くなってしまい、ホテルの入口が分かず迷っていたとき通りかかった人がホテルスタッフさんでスタッフさんは仕事帰りにも関わらず、またフロントまで安心してくれて助かりました。 また、軽食時間も延長してくれたり、翌朝早朝もタクシー乗り場まで案内してくれたり、 人の温かさを感じました。 スタッフさん、ありがとうございました。
Stayed 1 night in Nov 2024

8/10 Good

トモミ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
とてもきれいでよかったです
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryuichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
球場に泊まれる 子どもがとても喜んでました 次回はシーズン中に宿泊したいです
Stayed 1 night in Nov 2024

6/10 Okay

EIICHI

Stayed 1 night in Oct 2024

10/10 Excellent

junichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があり、アメニティも充実していました。野球の試合がない日でもサウナなどが楽しめて素晴らしいホテル。 問題点は、隣の部屋のバルコニーとちかいと言う事だけです。
Stayed 1 night in Oct 2024

10/10 Excellent

タケシ

Traveled with family
Liked: Amenities, property conditions & facilities
また宿泊したいです。
Stayed 1 night in Oct 2024

8/10 Good

シヅエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

MIZUHO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
エスコンを味わえるホテル
球場の見えるホテルなだけあり朝に昼に夜に楽しめた。また大浴場からの景色も良かった。宿泊者専用の駐車スペースがあるのでレンタカーで行くのがベストかと。
Stayed 1 night in Apr 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kiyoko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内とても綺麗で、いろんなところへのこだわり、素敵でした😊 大浴場からも球場内を見渡せるようになっててびっくりでした
Stayed 1 night in Jul 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しい設備なのでとても快適であったし、環境面にも配慮され、徹底されていたことに大変感心した。 温泉とサウナはとても寛いだ時間を過ごす事が出来、普段と異なる時間を過ごす事が出来、大変貴重な体験であった。
Stayed 1 night in Jul 2024

10/10 Excellent

きょうこ

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

SUMITO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

マサユキ

Stayed 1 night in Jun 2024

8/10 Good

Masayuki

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ホテルではなく部屋貸し業　おもてなしよりハードを楽しむ
歓迎されなかった。 本サイトで予約をして チェックインは13:00と記されていたが、 行ったら15:00と言われた。 別の男の人が出て来て にこりともせず、チェックイン時間が行き違ったことの説明をするでもなく、チェックインのQRコード読み取りの前に 参照番号なるものの入力を指示された。 受け取った覚えがないと言うと 自分のメールの検索を求められた。 送信元はどこですか？と聞いたらなんの説明もなく じゃあ入りませんのでこちらからと 結局チェックイン出来たが、 参照番号はなんだったか未だ気になっている。 部屋や設備は素敵だが 人のおもてなしのない 部屋貸し業だった。 地元北広島在住で期待して行ったが、 とても残念な気持ちであった。
Stayed 1 night in Feb 2024

10/10 Excellent

Yuzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hitomi

Stayed 1 night in Jan 2024

10/10 Excellent

ノリアキ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

???

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シーズン中はなかなか泊まることができないなと思っていたのですが、シーズンオフで手頃な金額で宿泊できてよかったです。モール温泉もゆっくりできてとてもリラックスできました。朝日がとても綺麗で北広島の町が一望できてとてもよかったです。チェックインの際には慣れない手続きでスムーズにいきませんでしたが、スタッフの方が親切に教えてくれてありがたかったです。
Stayed 1 night in Dec 2023