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Hotel Aziza

4.0 star property

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Photo gallery for Hotel Aziza

City view from property
Reception
Food and drink
Junior Studio Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Saburina 2, Sarajevo, 71000
  • Sarajevo City Hall
    ‪8 min walk‬
  • Baščaršija Džamija
    ‪10 min walk‬
  • Gazi Husrev-Beg Mosque
    ‪12 min walk‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard King Room, City view

Standard King Room, City view | Minibar, in-room safe, desk, laptop workspace

Standard King Room, City view

9.6 out of 10
Exceptional
(4 reviews)
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom, City View

Junior Studio Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Aziza

4-star Sarajevo hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a 24-hour business center, and massage/treatment rooms.
Hotel Aziza offers 17 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Hotel Aziza features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on request.

Hotel Aziza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Bosnian, Croatian, English, French, German, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15.00 per vehicle (one way)
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Aziza Sarajevo
Aziza Sarajevo
Hotel Aziza Hotel
Hotel Aziza Sarajevo
Hotel Aziza Hotel Sarajevo

Hotel Aziza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 90 reviews
Rating 8 - Good. 18 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mahanee Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. They provide free parking, space is limitted. They have good food choices for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Run, Any city

In good location , hotel is tastefully decorated, very clean and up-to-date,. first day, the breakfast was great, second day, we went to have breakfast around 9 (breakfast time 7 to 10), somehow not enough food already.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MOHAMMAD ANJUM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location over looking the mountains. Everything near by.
Stayed 6 nights in Jun 2024

10/10 Excellent

TIMOTHY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Aziza has a Wonderful history. It sits at the top of the hill with an amazing view of the city. The climb is hefty but worth it. The staff is friendly and accommodating. The room and bathroom are spacious and clean. The breakfast is also full of variety. Would definitely recommend the hotel!!
Stayed 2 nights in Apr 2024

4/10 Poor

Dilara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jamila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family friendly hotel would recommend this hotel anyday
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Amenities
Great service hello location, and great breakfast!
Stayed 4 nights in Oct 2023

10/10 Excellent

Rafeek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable rooms
Stayed 1 night in Oct 2023

10/10 Excellent

SERGIO, oakland park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Great breakfast and super beds.
Stayed 1 night in Oct 2023

8/10 Good

Gabrielle, Shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance of the main Sarajevo tourist attraction, Bascarsija. It is downhill walking, but going back up to the hotel can be hard if you are not used to walking. Many people were using taxi for their return journey. The hotel is clean, accommodating and has a friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mirela

Liked: Staff & service, amenities, property conditions & facilities
The property was very spacious and clean . The owner was supper nice and available all the time . About 8 min walk to old town . Strongly recommended . Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Lovely hotel, clean, staff really friendly and helpful, breakfast was good. Close to old town just 5 min walk.
Stayed 2 nights in Oct 2022

10/10 Excellent

Bozo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in sarajevo

Great hotel, great staff, amazing breakfast, really cool family story
Stayed 2 nights in May 2022

4/10 Poor

Sohail

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No complimentary water provided, toilet flush went out of order for two days, poor breakfast spread, and some staff unpleasant
Stayed 2 nights in Oct 2021

6/10 Okay

mahdi

Disliked: Staff & service, amenities
Hotel not prepared for access to old and handicapped. Receptionist at arrival was a nice lady. Room smelled a little when I first arrived. Room size is good but Ac for heating doesn’t work except when you have the card in the room. Although I put the Ac on 24c, the temperature inside the room never got more than 21 and I woke up cold, it was even 19.8c Very uncomfortable. Earlier the receptionist told me that breakfast time was shifted from 7 to 8 which was fine with me. In the morning, at 10:15 I tried to take coffee from the machine in the breakfast hall, the receptionist told me it was closed and I should have been there earlier! Never offered any solution, he just said it was written on the envelope. The breakfast quality is average and definitely not appetizing food was there like 2 hours ago. Variety is Hotel is located on a steep road. Can’t go anywhere without a car, especially for older people and kids.
Stayed 1 night in Aug 2021

10/10 Excellent

mentor

Liked: Staff & service, property conditions & facilities, room comfort

Cleaner should be well trained.

My stay was good , rooms are excellent , food was nice and most of hotel staff is great except for an incident that happened from the cleaner. I put the label “ do not disturb” when i went for breakfast. Surprisingly, when i returned i saw the room was cleaned and i had few valuable stuff in the room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff with an amazing location that is just a short walk away from the old market in Sarajevo yet still quiet. The hotel itself is well maintained, clean, and modern, and the included breakfast each day was a huge plus. Cannot recommend the Hotel Aziza and Sarajevo highly enough!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful family run hotel on the hillside above the old town. The view from my room which had a balcony was spectacular. The old town is just a few minutes walk away down a steep hill. It takes a bit longer coming back up the hill. The city itself is slightly chaotic so this oasis of calm is very welcome. We did spot a small bus which runs up the hill but getting transport information in Sarajevo is not easy. Breakfast was really good. They dont serve food in the evenings but the old town is very close by with a wide variety of opportunities. We were able to get a beer at night. The city itself offers an experience very different to other places in Europe.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful one Great location, great staff, very clean Really everything was good
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very helpful and accommodating. The hotel is a quite bit away from the main attractions and up a steep hill. The room was clean and quiet, but was never cool enough.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place with an amazing staff who will go out of their way to make sure you feel at home. It’s also very close to čaršija/old town, probably 4-5 min walk. Strongly recommend!!
Stayed 3 nights in Aug 2019