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Hotel Divan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Divan

Premium bedding, in-room safe, desk, blackout drapes
Front of property
View from property
Reception
Breakfast area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
M.M.Baseskije br.54, Sarajevo, 71000
  • Church of the Holy Archangels Michael and Gabriel
    1 min walk
  • Gazi Husrev-Beg Mosque
    1 min walk
  • Sebilj Fountain
    2 min walk
  • Sarajevo (SJJ-Sarajevo Intl.)
    24 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Room

Residence Inn by Marriott Sarajevo

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (590)
The price is $84
per night
$100 total
includes taxes & fees
Dec 11 - Dec 12
Residence Inn by Marriott Sarajevo

About this property

Hotel Divan

3-star hotel in Old Town Sarajevo
Concierge services, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Hotel Divan offers 5 accommodations with safes and slippers. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Hotel Divan features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Sarajevo hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Languages

Bosnian, Croatian, English, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Ski shuttle nearby

Things to do

  • Art gallery

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 2009
  • Double-glazed windows
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 3:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

B&B Divan
B&B Divan Sarajevo
Divan Sarajevo
Hotel Divan Sarajevo
Hotel Divan

Hotel Divan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed at the hotel for 4 nights . The location could not be better ! The old town with food and shopping were but a minute or so away. It is though located on a very busy road that has the tram running along it so it was very loud. The accommodation was a bit rougher around the edges than expected with some extra cleaning probably needed in some places but not bad for the price.
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B, NOT a hotel, great location
Good stay, the woman at the desk was overly helpful with Bosnian and tourist related things. Generally speaking, the room was clean, modern AC unit and radiators. Some notes though: first, this is NOT a hotel, it's a bed and breakfast with only 4 rooms, and getting in after hours was a total pain in the ass. Second, it reeks of cigarettes all over (not in my room though), which a hotel likely wouldn't as much. Location was absolutely perfect.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Sep 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfort in touristy area of Sara
My wife and I have spent the past 3 weeks touring Bosnia and Croatia and, without question, Hotel Divan offered the best hospitality. When an innocent booking mistake left our room up in the air, they upgraded us to a larger apartment suite for free, helped us haul our luggage up the hill leading to it, made us breakfast after the designated time when we were too exhausted to make it to breakfast during the normal hours, and made some fabulous recommendations for our tour of Sarajevo. Wonderful, friendly people.
Stayed 1 night in May 2018

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Eastern Europe
Hotel divan is in the perfect location for anyone who doesn’t want to take a taxi. Upon arrival, I asked if they had a room with a view available for upgrade. She showed me pictures of their apartment on the hill (not attached to the hotel) and I jumped on it! It’s 100 meters away, so super close for coming down for breakfast in the morning. The younger woman helped me get situated, plan out my few days in the city, explained where to go so I could get a bus ticket to Mostar or Dubrovnik, then walked me up to the apartment. There, a slightly older woman met me and showed me where everything was - washer, hanging rack, wine glasses, tv remotes (one in bedroom and one in living room). Then she opened the doors to the balcony and I almost hugged her! So gorgeous, huge panoramic of the entire city and valley. I had already planned my instagram picture haha :) The breakfast has several types of bread, cereal, boiled eggs, yogurt, cheese, meat, tomatoes, cucumber, olives and she even asked me if I wanted fried eggs or an omelette. She came out with eggs in a hole and I loved it! Such a nice touch. She continuously checked in on me and helped me feel safe as a solo female traveler. They will also let you keep your bags there after check out. I almost felt badly leaving because they were so nice!
Stayed 2 nights in Oct 2017

10/10 Excellent

Anne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome and charming place in heart of Old Town
Beautiful hotel and beautiful rooms. Service was spectacular and breakfast was good. Located on a happening square, in the heart of Old Town, with lots of cafes. Wonderful wonderful wonderful. :) We are so glad that we chose to stay at this hotel.

10/10 Excellent

Aurora, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Excellent service, wonderful room and a great l
Beautiful hotel with incredible views of the part of old town, it was amazing! The room was one of the nicest we've ever stayed in and very spacious. As stated by other reviewers we found the staff to be excellent, incredibly helpful and also always welcomed us by name when we passed through the 'lobby'. This is an outstanding hotel. Many thanks to Malika and Dada for all suggestions. Overall a fantastic experience and so glad we chose to stay at the Hotel Divan.

10/10 Excellent

Brian, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small heritage hotel/ Center of Old Town
I cannot think of a much better experience to have with a hotel. From the moment we stepped foot in the front door we had incredible service from the front desk. We often referred back to them if we had questions about the city. Staff were extremely friendly! The room was fantastic. Large - big windows - quiet (we did not face the main/busy street). Our friends stay at Apartmant of Hotel Divan, 200 meters from us, The 4th floor with terrace with amaaaziiing view, it was definitely utilized during our stay. Every morning we had a very good breakfast (except the one morning we left too early - they had breakfast in a bag waiting for us, though, as we had discussed it in advance). It was hard to leave after one (okay - two) glasses of wine! It was a great place to meet other travelers as well. We were shocked to be staying at such a nice place for so little money.

6/10 Okay

Russ, Cheltenham

Liked: Cleanliness
Could be good - but some issues...
Good location - but some shortfalls. The hotel does not take payment by any other means than cash - which means they cannot take a credit/debit card to guarantee payment. They therefore insist on holding the passports of guests behind reception - something that I was not happy to do. (I've had one lost/stolen like this before and it was a nightmare). Also, the price charged was more that quoted by Hotels.com. Finally, the safe in my room was just loose in the bottom of the closet and not secured to anything. Totally useless! Good location, ok hotel. Just a shame about these issues.

8/10 Good

Joy, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient ,modern & close to old town
Very convenient location right near old town and many restaurants. Hotel staff were friendly, welcoming, and had maps and recommendations available. They also let us leave our luggage downstairs til the afternoon. Parking was a bit inconvenient and we had to carry our luggage down but it was only 7 euros a day. Our room was comfortable and roomy. Bathroom was on the small side .

10/10 Excellent

Blanchett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly owners
Feeling of comfort, thanks to the friendly owners which are willing to give any information needed from a tourist who likes to feel like a Roman for a few days. The location is super! Neighbourhood is authentic ,not much crowdy, Maxx museum is located on the next corner and the heart of the town in a distance in 3 min. by walking. Room had a style of elegance and it was PERFECTLY CLEAN. The breakfast was a surprise! A lot of home made, everyday something different, beautiful display, flowers, music... We had an amazing stay there.

10/10 Excellent

Joe, Venice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-managed hotel close to almost everything
This hotel is part of Sarajevo's old town and close to almost everything. It is well run and kept with professional staff that support their guest where ever possible. I would use the hotel again when back.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is more like 2star hotel in other countries . Location is good . Basic amenities . Helpful staff . Reception is little smoky .

10/10 Excellent

Anthoni, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfest at Hotel Divan
I chose this Hotel because of the great reviews, and the reviewers were right. It was very easy to find and an easy 5 min walk to the Bascarsija, museum entrances/ mosque, church, synagogue. My wife and I met Melika who gave us great tips and recommendations. She was in touch with us every day during our three night stay to make sure we were ok. The well stocked kitchen had everything we needed. The place was very clean and well maintained also. I felt I made a good choice staying here. The streets around the neighborhood are bustling because of the close proximity to the Bascarsija, but at night, it is very quiet. The restaurant next door was recommended by Melika and we had a very pleasant meal there. I really can't think of anything bad to say about this place. Next time I am in Sarajevo, I will definitely stay here again.

10/10 Excellent

Dimitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Wonderful little place!
PROS: Great, like-new, small hotel. Nice clean rooms. Friendly staff. Great breakfast! (pate, espresso, veggies, eggs) Awesome location! The Bascarsija square is just around the corner! Great small patio. CONS: Narrow streets with location unclear for foreigners. I wish hotel sign was BIGGER. CALL THEM to advise your arrival time, as they may cancel/give it away after 6PM. OVERALL: HIGHLY RECOMMENDED

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Staff are all very friendly!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in the center
friendly and helpful staff; they helped me on everything about the city. the rooms were also basic but cleaned.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Good location and rooms!

10/10 Excellent

Jamie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Only a few minutes walk from the Ottoman area of Sarajevo. Good hotel. If you're sensitive to noise the tram is right outside the hotel.

10/10 Excellent

Dom H, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Great location, nice rooms. Only two small quibbles: wifi was unreliable, and as is the case all over Bosnia, there is cigarette smoke everywhere. Nevertheless, I would book again.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
:(
This was NOT a good experience for us. The location is good but the hotel is not. The "king" bed was actually two single mattresses connected in the middle, the balcony makes you feel like you're in a prison, they hold your passport until check out, and the breakfast is far less than average. I would not recommend this to travelers, stay at a hostel and you'll most likely get more comfort than you will at divan. Sorry for being so critical but we really didn't find this hotel acceptable for the price. We still love Expedia!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location & Clean
We enjoyed our stay at this hotel. The location is perfect for discovering the old town of Sarajevo. It's located in the heart of old town Sarajevo. The hotel is super clean, quiet and the staff is friendly. Parking is huge problem for this hotel as we had to park 20 minutes walking distance from it. There was simply no parking available anywhere near by on a Tuesday mid day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort