Along with a restaurant, this hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grand offers 125 accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and 7 meeting rooms. Event facilities measuring 3391 square feet (315 square meters) include conference space. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Complimentary self parking is available on site.
Hotel Grand has designated areas for smoking.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:30 PM on request
Free self parking on site
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
A restaurant
Restaurants on site
Breakfast
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Business services
3,391 square feet of conference space
7 meeting rooms
Business center
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Towels provided
Entertainment
LCD TV with cable channels
More
Desk
Heating
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: EUR 15 per vehicle (one-way)
Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo
Hotel Grand Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 85 reviews" "
10 - Excellent
20
Rating 8 - Good. 29 out of 85 reviews" "
8 - Good
29
Rating 6 - Okay. 11 out of 85 reviews" "
6 - Okay
11
Rating 4 - Poor. 16 out of 85 reviews" "
4 - Poor
16
Rating 2 - Terrible. 9 out of 85 reviews" "
2 - Terrible
9
6.8/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Tim
Traveled with family
Aug 18, 2024
Liked: Staff & service
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
Tim
Stayed 2 nights in Aug 2024
4/10 Poor
Alma
Traveled with family
Aug 13, 2024
We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower
Definitely not coming back to this hotel
No air conditioning, no shampoo, no toothpaste, or hair brush, the staff didn't even clean the hotel the next day, had to keep coming down to ask for basic stuff. The food was okay.
Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point.
Really good breakfast though.
I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.
Fiona
Stayed 2 nights in Aug 2023
6/10 Okay
amila
Traveled with family
Aug 13, 2023
It is close to the bus station. If you are looking for a basic hotel this is it.
amila
Stayed 1 night in Aug 2023
10/10 Excellent
So wai
Jul 26, 2023
Liked: Cleanliness, staff & service, amenities
For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.
A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all.
If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed.
They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel.
My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard.
Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing.
Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
anesu
Stayed 1 night in Oct 2022
6/10 Okay
Holly
Aug 31, 2022
Disliked: Staff & service, room comfort
Average at best
There were cats everywhere in the lobby which I thought was a bit unsanitary. Dated decor and quite run down. Can’t complain too much for the price I paid and I was only there for a bit of sleep before an early morning flight. The receptionist tried to take my passport and said I could only have it back when I checked out which I refused apparently this is quite common so watch out.
This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.
Nice cool relaxed place to rest my head away from the hustle and bustle of the city. Lovely staff and lovely breakfast. Fast wifi and very clean hotel.