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Hotel Herc

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Herc

Exterior detail
Front of property
Comfort Triple Room | Premium bedding, down comforters, pillowtop beds, minibar
Breakfast served
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Podcarina 1, Sarajevo, 71000
  • Sarajevo City Hall
    3 min walk
  • Trebević Cable Car
    6 min walk
  • Sebilj Fountain
    6 min walk
  • Sarajevo (SJJ-Sarajevo Intl.)
    27 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed OR 4 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, minibar

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Studio Suite

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double or Twin Room

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Comfort Triple Room

  • 301 sq ft
  • Sleeps 4
  • 3 Twin Beds

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About this property

Hotel Herc

3.5-star Sarajevo hotel walkable to Sarajevo City Hall
Ski into Hotel Herc, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and complimentary wireless internet access.
Hotel Herc offers 15 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Sarajevo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Herc has designated areas for smoking.

Hotel Herc Restoran - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

Arabic, Bosnian, Croatian, English, German, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Herc Restoran

Things to do

  • Library
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Baroque architecture
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Herz Sarajevo
Hotel Herz
Hotel Herz Sarajevo
Hotel Herc Sarajevo
Hotel Herc
Herc Sarajevo
Hotel Herc Hotel
Hotel Herc Sarajevo
Hotel Herc Hotel Sarajevo

Hotel Herc Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 91 reviews" "
Rating 8 - Good. 39 out of 91 reviews" "
Rating 6 - Okay. 13 out of 91 reviews" "
Rating 4 - Poor. 6 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Melisa

Disliked: Cleanliness, property conditions & facilities
Someone unlocked the door to our locked room while we were sleeping! I’m unsure if it is the same key for some of the rooms or something, but it was a scary situation. Aside from that, the room looked neglected, the leather on the headboard was ripped, towels had stains, and the room was generally not very clean. Hotel is also not easily accessible as it is at the top of a very steep hill. It is located by the city and landmarks. Otherwise, though, would not recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Maja

Ljubaznost, čistoća, blizina Bascarsiji. Maja.
Stayed 2 nights in Jun 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and an excellent location
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! And if there are some things that need to be fixed, all of that was replaced by the hotel's young management, which is excellent! All praise for Armin and his colleagues. I even forgot my backpack in the hotel that was sent to me by bus! Any recommendation!
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

2/10 Terrible

ayse

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay at the hotel
Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The climb outside was exhausting.
Stayed 1 night in Sep 2022

10/10 Excellent

Naveed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Will stay there again.
Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze and the people were lovely. The room was perfect for the 4 of us and had room for one more. Location was great and parking was easy.
Stayed 1 night in Sep 2018

8/10 Good

Jasmin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice small hotel next to old city
it was good but there was not water during night in whole city
Stayed 3 nights in Aug 2017

8/10 Good

Steve, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the old town
Nice comfortable hotel, although a little dated in its feel. Stayed on the top floor, which is like a small apartment rather than a standard hotel room (and hence no daily cleaning etc). It is at the top of a steep hill, but not worth getting a taxi whilst you're staying there if you can manage the two minute climb at the end of the day. Appear to only take cash - not unusual in Bosnia but needs factoring in.

10/10 Excellent

Aldijana, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay. Staff was friendly and room was clean. Very close to Old Town. The shower was AWESOME!

6/10 Okay

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basic hotel, good location
Good stay. Was surprised and disappointed they would not take credit cards. Major inconvenience getting out this much cash.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay in Sarajevo
I arrived at night and quickly found the hotel. I parked my car and was immediately greeted by the hotel staff. They helped me with my luggage and checked me in. I immediately went to my room for the night. The wifi worked great in my bedroom. The bed was comfortable and the room was quiet. When I woke up, I enjoyed the breakfast buffet before walking into old town and doing some sightseeing before checking out and continuing on my road trip.

10/10 Excellent

Richard, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Hotel Herc was great, especially the staff. Room was modest, yet clean and comfortable. Plenty of warm water, etc. When I fell ill while there, staff was good enough to come to my aid with warm soup. Neighborhood was very well located, but be wary of the very steep hill one climbs to get to it.

6/10 Okay

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
It was a pleasant little hotel. A fair good walking distance from the bridge area but ok. The staff were very kind and helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and nice staff
I had a nice stay Hotel Herc. The staff was very friendly and helpful and the beds were very comfortable.

8/10 Good

Sam, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Was only there for a night, but the staff were very friendly and helpful providing directions around the city. Would stay again. As others mentioned, there is a bit of a steep hill between the old city and the hotel.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel on a hill.
The hotel was small but had interesting rooms. Ours was under the roof. Good view of Sarajevo. Staff was very helpful. Good breakfast. Parking was difficult on sloping ground with surface of mostly smooth rocks. Road access to hotel is by a devious route thru tite places and hairpin turn. On foot it is a strate but challenging uphill walk, followed by stair climbing (4 stories and no elevator). That was too daunting for my 76 year old wife, so we took a taxi which was a good option because Sarajevo fares are the lowest in Europe.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel on a hill
Nice hotel, at the top of a hill. Close to the old city (walking distance, 10 minutes) and perfectly pleasant with a friendly staff.

8/10 Good

Richard, Portsmouth

Liked: Cleanliness, staff & service
Good hotel well situated
An enjoyable stay. The hotel was in a unique position, up a steep hill, walking distance from the centre. Breakfast and wi-fi were o.k.

6/10 Okay

murray, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities
Good value but would do well to improve breakfast.
Friendly staff, ok rooms let down by sub standard breakfast.

8/10 Good

Samir, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice
Nice hotel close to the old city center Bascarsija. Extremely friendly hotel staff. Good breakfast as well as prices. Would recomend!

10/10 Excellent

Lester, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but a little difficult to find. Najia, hotel manager was superb. Knowledgeable and very helpful. The owner was very warm and hospital. I would highly recommend!!!