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Hotel Italia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Italia

Front of property
Lobby sitting area
Interior entrance
Front of property
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
Pofalicka 7, Sarajevo, 71000
  • University of Sarajevo
    8 min walk
  • Buregdžinica MM
    11 min walk
  • Podlugovi Station
    23 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    19 min drive

Room options

View all photos for Standard Double or Twin Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Double or Twin Room

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Luxury Single Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Luxury Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Twin Beds

View all photos for Luxury Double or Twin Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Luxury Double or Twin Room

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Apartment

  • 430 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Quadruple Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Quadruple Room

  • 430 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

About this property

Hotel Italia

3-star hotel in Novo Sarajevo
This smoke-free hotel features an indoor pool, a bar/lounge, and a poolside bar. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a sauna, a rooftop terrace, and spa services.
Hotel Italia offers 50 air-conditioned accommodations with coffee/tea makers and shared/communal kitchens. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Sarajevo hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool, Hotel Italia provides an indoor pool and a sauna. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, spa services, and barbecue grills. Complimentary self parking and valet parking are available on site.

Hotel Italia is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

Bosnian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Separate dining area
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to April 30:
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay, plus a deposit of EUR 20.0 per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: EUR 20.0 per stay
  • Pet fee: EUR 20 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Hotel Italia Sarajevo
Italia Sarajevo
Hotel Italia Hotel
Hotel Italia Sarajevo
Hotel Italia Hotel Sarajevo

Hotel Italia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 29 reviews" "
Rating 8 - Good. 16 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Temporary closed
Stayed 1 night in Jun 2021

8/10 Good

Khaled, Sarajevo

Liked: Staff & service
Lovely place and staff Thanks for everything I hope I come next time
Stayed 6 nights in Oct 2019

8/10 Good

Patricia

Liked: Staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. Breakfast service is excellent. Although there was an ad for spa, it wasn't available, there was only swimming pool and sauna. There are three shops nearby which is amazing. I had a great time there
Stayed 9 nights in Aug 2019

6/10 Okay

Asher Harrison Joshua

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed the pool was closed.
Service and the hotel itself was good, although quite old-fashioned. The pool had been closed since the winter, and wasn't due to be re-opened until a few days following my stay. This wasn't listed on the Hotels.com listing, and I specifically chose this hotel for the pool and sauna, which were unavailable. The hotel is located a 45-minute walk from the centre of Sarajevo, but conveniently 10-15 minutes walk from the bus and train station.
Stayed 1 night in Apr 2019

8/10 Good

Anne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent tram connections to the town centre until 23.00 hours at least and nice to be located away from the main of the traffic - also convenient for the airport.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Would stay again.
Great hotel. Service was friendly and professional, beautiful building. Breakfast had a good selection. It's a bit of a walk from the station, and more of a walk to downtown. Sarajevo's tram system takes care of that, and it's outside of the tourist-noise zone.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Hidden gem
The hotel was pleasant.. the breakfast provided lots of options.. the rooms were comfortable.. the lady at the reception was most helpful with everything within the hotel and also tips for travelling around Sarajevo.. she deserves a special mention as she was friendly, professional and very helpful.. As a solo female traveller, I felt welcomed and comfortable.. my room was changed when I didn’t like the first one.. I’m very grateful.. the hotel might be a bit of a trek to the city centre.. but actually it only took me 20mins to walk to the national museum.. otherwise taxis booked through the hotel using the meter were very affordable.. thank you so much for all your help
Stayed 7 nights in Aug 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay close to bus/train station
A nice place to stay. Close to the bus/train terminal. Very friendly staff.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2018

8/10 Good

charlie

Liked: Staff & service, room comfort
Decent hotel for the price
This is a fairly decent hotel that could be great with a few upgrades. The breakfast was just OK and could be improved a bit. But there are some nice views from the breakfast area which is located on the third floor and overlooks the city Rooms are a bit outdated but very spacious and nice. The staff is friendly however and this hotel is OK except for the location which is a bit far from the main part of sarajevo.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

4/10 Poor

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem longe de tudo.
Longe de tudo, se vc está a pé! Não vale o preço. Café da manhã bem ruim. Cama ruim.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä hinta-laatu -suhde. Monipuolinen aamiainen. Ystävällinen, palveleva henkilökunta.
Stayed 3 nights in Sep 2019

6/10 Okay

José, España

Business traveler, Traveled with partner
És un hotel básico. Lo que no me gustó es que está anticuado. Le falta reformas. No ok
Stayed 1 night in Sep 2019

8/10 Good

alexandre

Liked: Cleanliness, property conditions & facilities
Hotel ostalgique
Halte pratique près de la gare ferroviaire et à bas prix. Hotel au charme du temps de la yougoslavie. Interessant etablissement.
Stayed 1 night in Aug 2019

8/10 Good

pierre, Paris

Liked: Cleanliness, staff & service, room comfort
Pour une nuit c'était suffisant
L'hôtel est bien, il y a un parking du wifi un billard, le petit déjeuner est bien, par contre il est un peu loin du centre et un peu vieillissant. Des détails quand on est de passage mais tout de même. L'équipe est très accueillante et parle très bien anglais.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt til prisen
Et godt, gedigent familehotel i den billige ende. Hotellet ligger 25 min. gang fra togstationen og rimeligt centralt i Sarajevo, men udenfor turistmylderet i den gamle bydel. Gode muligheder for at se de dele af byen, hvor de lokale går i byen.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

yoyngseog

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대벌레 있는 더러운 호텔입니다.
아주 더러운 호텔입니다. 방을 침대5개짜리로 업그레이드해서 예약했는데 세개짜리를 주길래 항의했더니 예약한 방을 주었고요. 청결샹태가 엉망이었고 침대벌레에 물려서 일주일 이상 고생했어요. 저는 세곳, 친구는 네곳을 물렸어요. 절대 가지 마세요.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen desayuno amplio y con estacionamiento
Stayed 2 nights in Aug 2018

6/10 Okay

simone

Liked: Staff & service, room comfort
Vergane glorie
Viel een beetje tegen alles is nogal verouderd maar is nogal kitscherog grmorderniseerd , bij een poging to houd het op . Erg aardig personeel wat jenprima helpt . Net naast centrum . LET OP geen airco ! Bij ramen open ; veel blaffende honden en oproep Voor gebed s’morgens vroeg en s’avonds. Lekker ontbijt
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dealnfor its price
You get what you pay for. Let's star by saying that the hotel is so cheap. Once I said that, it is kind of old and have no amenities. The room is amazingly big. Honestly is like a 2 bedroom apartments. A family of four can easily stay in a bedroom for one and I mean it. Downtown is like 5 minutes in a tram ride and the tram stop is 10 minutes walk from the hotel. Last but not least, breakfast is ok and the view from the restaurant is just amazing.
Stayed 2 nights in Jul 2018