Koncept Residence Hotel

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koncept Residence Hotel

Triple Room | Living area | 1-inch LCD TV with cable channels, TV, fireplace
Front of property - evening/night
Reception
Lobby
Classic Double or Twin Room, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Briješcanska, 23, Sarajevo, 71000
  • Ilidza Thermal Riviera
    ‪4 min drive‬
  • Bosmal City Center
    ‪6 min drive‬
  • Jewish Museum of Bosnia and Herzegovina
    ‪7 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪9 min drive‬

Room options

Classic Double or Twin Room, 1 Bedroom

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Koncept Residence Hotel

3.5-star Sarajevo hotel with in-room kitchens
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. Change of bedsheets is available on request.
Koncept Residence Hotel offers 55 air-conditioned accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with separate dining areas and cookware/dishes/utensils. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). LCD televisions come with cable channels. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Sarajevo hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Koncept Residence Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 11:00 AM.
Koncept Residence Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Bosnian, Croatian, English, French, German, Macedonian, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Mountain biking
  • Shopping

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 1-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BAM 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, BAM 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BAM 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Koncept Residence Hotel Sarajevo
Koncept Residence Sarajevo
Koncept Residence
Koncept Residence Hotel Hotel
Koncept Residence Hotel Sarajevo
Koncept Residence Hotel Hotel Sarajevo

Koncept Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 96 reviews" "
Rating 8 - Good. 19 out of 96 reviews" "
Rating 6 - Okay. 11 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with everything
Stayed 1 night in Jul 2024

8/10 Good

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice room
Stayed 2 nights in Aug 2024

10/10 Excellent

Almir

Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Staff could be better.
Late night arrival. Nice new hotel. No food service or places close by open at 11pm. Staff was short with me when I asked about food and told me that the water was safe to drink. Didn’t explain in the morning where the buffet was located until after I was sitting for about 10 minutes.
Stayed 1 night in Jul 2024

6/10 Okay

Sayd

Traveled with group, Business traveler
Liked: Cleanliness
Need better operation team
Stayed 2 nights in Jun 2024

8/10 Good

Yahya

Liked: Cleanliness, staff & service
Overall staff was good minus two things for me. My air conditioning was not working. On the next day of arriving I had informed reception of it and was told it would work that day as there was an issue with the overall timer settings. Seemed to be controlled by one unit with room control. The next day I was told it was working but my room had an issue with the control. During my entire stay it wasn’t checked. Luckily in the morning the room was cold as I had left the window open. During the day towards evening room remained hot. Second was staff were amazing throughout apart from a particular lady at the bar found it difficult to smile like everyone else and it came across if you ordered something it was an inconvenience to her. I expected tea making facilities in the room but didn’t check this before booking so if like standard British hotels you expect this then note in a different country it’s not standard. Close to the tram station and local shops. I would still book here again dispute two short comings.
Stayed 4 nights in May 2024

8/10 Good

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's definitely worth it, if you don't mind being a bit further from the center of the city and attractions. I really enjoyed the breakfast buffet that was included. The staff are friendly and polite. Depending on the time of year parking can be a hassle. The location is a bit tricky to navigate by car or on foot.
Stayed 1 night in Jan 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Azra

Stayed 1 night in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Rooms are super cool, and the hotel has a vibe unlike any other hotel I’ve ever stayed in. Restaurant food was good and was also a really good value. Parking options are good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a great and special was all you cam eat breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

mohammed

Stayed 1 night in Sep 2022

10/10 Excellent

Shari

Traveled with group
Liked: Cleanliness, staff & service, amenities
Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
Stayed 1 night in Sep 2022

2/10 Terrible

Alisha

Stayed 1 night in Aug 2022

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was good. There was a wedding on and the lobby was extremely crowded and loud with music blaring. Many people were smoking
Stayed 1 night in Aug 2022

6/10 Okay

Amela

Liked: Room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Mehmed

Traveled with family
Stayed 1 night in Jun 2022

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
Stayed 1 night in Jun 2022

6/10 Okay

Mauricio, New York

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The entire hotel smells like cigarette smoke. This is not unusual in the Balkans, and you end up getting used to it, but it was not pleasant. Other than that, the rooms are clean and quiet. Bathroom amenities were also fine. The hotel is conveniently close to the airport but is not close to the city center; you have to take a cab. Breakfast was good and the staff were nice. Bear in mind for the airport shuttle that what the hotel does is hire a taxi, which is fine, but you have to pay for your bags. Overall, a good hotel but the cigarette smell was very unpleasant.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rada

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Modern rooms with updated shower. Staff was always around to help or answer questions. Dinner at the restaurant exceeded expectations!!!
Stayed 1 night in May 2022

10/10 Excellent

Stephen, Truckee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great staff, amazing breakfast, great room!
Stayed 1 night in May 2022

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice choice of breakfast and happy to organise out of hours airport transfer
Stayed 1 night in May 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner did not work. A number of lights did not work. Otherwise a modern, clean place.
Stayed 1 night in Apr 2022