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voco Saranac Lake NY - Waterfront by IHG

3.5 star property

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Photo gallery for voco Saranac Lake NY - Waterfront by IHG

Exterior
Restaurant
Interior
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$148
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Place, Lake Flower
    ‪11 min walk‬
  • Place, Saranac Lake Adirondack Scenic Railroad Station
    ‪20 min walk‬
  • Place, Bartok Cabin
    ‪2 min drive‬
  • Airport, Saranac Lake, NY (SLK-Adirondack Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed (Town)

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed (Town)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, desk

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View

1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 405 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, desk

Premium Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(8 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors) | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • 795 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, desk

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, down comforters, desk

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Lake View

1 bedroom, premium bedding, down comforters, desk

Premium Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Saranac Lake NY - Waterfront by IHG

3.5-star Saranac Lake hotel walkable to Lake Flower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and concierge services.
Voco Saranac Lake NY - Waterfront by IHG offers 93 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco Saranac Lake NY - Waterfront by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a meeting room and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary secured self parking is available on site, along with a car charging station.

Voco Saranac Lake NY - Waterfront by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Voco Saranac Lake NY - Waterfront by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2019
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 70 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 for adults, and USD 15 to 25 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront by IHG Hotel
voco Saranac Lake NY Waterfront an IHG Hotel
voco Saranac Lake NY Waterfront by IHG Saranac Lake
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront by IHG Hotel Saranac Lake

voco Saranac Lake NY - Waterfront by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 752 reviews
Rating 8 - Good. 181 out of 752 reviews
Rating 6 - Okay. 59 out of 752 reviews
Rating 4 - Poor. 23 out of 752 reviews
Rating 2 - Terrible. 19 out of 752 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the atmosphere was perfect. The staff were all very friendly. We loved the many areas around the hotel and just outside by the lake to sit and enjoy. The only reason we gave 4 stars instead of 5 was the charge for breakfast. Most hotels offer that same basic continental breakfast at no additional cost.
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed in the breakfast. An $18 breakfast buffet should be much more than a buffet you can get for free from other hotel chains. Suggestions: omlet station, fresh pasteries and bread. Not wrap up and packaged bread, pasteries and bagels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nitesh

Stayed 1 night in Jun 2025

10/10 Excellent

cheryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room. Clean and quiet. Had dinner in the restaurant and the continental breakfast in the morning. Would recommend and would stay again. Pretty views of the lake.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities
We were over charged on check-in, and even after a week to fix the $500 error they did not upon check-out. Had to change rooms mid week, and at midnight, because of the drunk they could do nothing about in the room above us. Unattended small children running amuck at all hours, elevators broken down, etc. it is obvious that this hotel lacks management serious about the service industry. My wife and I are pretty easy going, and enjoyed the town of Lake Saranac, but I would never stay at this hotel ever again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel along the banks of Saranac Lake
Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Stayed 2 nights in May 2025

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful modern hotel with Great Lake view
Stayed 1 night in May 2025

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in Saranac Lake! The hotel was clean, cozy, and perfectly located near the lake and local restaurants. Staff were friendly and helpful. Would definitely come back
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2025

6/10 Okay

Brad

Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 2 nights in May 2025

2/10 Terrible

Margaret

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked to bring my family for a quick overnight getaway. I wanted to bring my son swimming for the first time. The pool was broken, called before I arrived to make sure pool was not broken as my other family arrived and informed me of it being broken. I was assured that the pool would be operational, so instead of canceling the booking taking the refund and going to another property I took the word of the hotel. Pool was broken the entire stay. During checkout was informed that since I booked through Expedia that there was nothing they could do try to rectify the situation.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well kept
Stayed 1 night in Apr 2025

10/10 Excellent

Saswata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel on the lake. Room was a good size, very clean and the bed was comfy. Close to town and Lake Placid.
Stayed 2 nights in Apr 2025

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. No microwave in the room which would of been nice
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never in my life have I experienced such courteous and friendly staff as dedicated as the ones at this hotel. We went there to celebrate my girlfriend's birthday and the staff provided a birthday card signed by the whole staff as well as a couple of freshly made pieces of cheesecake that they stuck in our mini fridge while we were out shopping. The property itself is gorgeous, very elegant. The rooms were very comfortable and had all the amenities we needed. The bed was extremely comfortable. We ended up having breakfast at the in hotel restaurant and it was amazing. Whenever we travel back to Saranac this is exactly where we will be staying again!
Stayed 1 night in Mar 2025

10/10 Excellent

Yash

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 2 nights in Mar 2025