voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Exterior
Bar (on property)
Lobby lounge
Premium bedding, down comforters, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Pendragon Theatre
    3 min walk
  • Mountain Mist Custard
    1 min walk
  • Saranac Lake Bus Station
    6 min walk
  • Saranac Lake, NY (SLK-Adirondack Regional)
    14 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Lake View

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, City View

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • 795 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, City View

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • 405 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed, Lake View

  • 295 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Town)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

3.5-star Saranac Lake hotel walkable to Lake Flower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and concierge services.
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco Saranac Lake NY Waterfront, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a meeting room and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary secured self parking is available on site, along with a car charging station.

Voco Saranac Lake NY Waterfront, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Voco Saranac Lake NY Waterfront, an IHG Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2019
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 70 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 35 for adults, and USD 15 to 25 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 656 reviews" "
Rating 8 - Good. 163 out of 656 reviews" "
Rating 6 - Okay. 54 out of 656 reviews" "
Rating 4 - Poor. 21 out of 656 reviews" "
Rating 2 - Terrible. 17 out of 656 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amiee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were great. Staff were wonderful. Our only complaint would be the noise. You can hear everything! We ended up using a noise machine we brought with us. A couple staying across from us brought a box fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jenna

Stayed 2 nights in Aug 2024

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Denis

Traveled with partner
Liked: Amenities
Very satisfied with my stay at the hotel,
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot. We enjoyed our time, we did happen to stay during a transition to new ownership, so restaurant was closed. Wish we could have seen it in full service. Views are great and staff are very helpful. Saranac Lake is great for families
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great options in exercise room. Pool and hot tub were enjoyable as well. We appreciated the outdoor space options to view the scenery. There were kayaks to rent from a local business next to the hotel, and a fun ice cream stand right off the property's parking lot. Definitely would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

James

Disliked: Property conditions & facilities
They allow barking dogs in the rooms!!! I don’t want to sleep in the same bed as someone’s dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I will be back for the next stay. Recommended. 5
Stayed 1 night in Sep 2024

10/10 Excellent

Karla F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very picturesque and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Batavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 very satisfied
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah, Mahwah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hike the high peaks and this hotel is in a perfect location. Hotel is very nice and staff was very attentive. Food in Boathouse was great too.
Stayed 2 nights in Aug 2024

8/10 Good

Donald

Stayed 3 nights in Jun 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely hotel, very uncomplicated. Doesn't have the usual rustic Adirondack feeling, but staff are helpful and professional, if not the more usual "folksy" I've been accustomed to in that area.
Stayed 2 nights in Aug 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality on Adirondack water
Ownership changed during our stay. The new management honors their promise of quality and service. We will definitely return.
Stayed 3 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The Saturday wedding was too loud. The people above us walked around all night. Horrible time trying to sleep Saturday night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Burlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out. Modern furnishings with unique decor. Incredibly soft bed and good towels.
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel. Unfortunately while we were there the main onsite restaurant was closed without reason and they offered a continental morning breakfast as the replacement. The breakfast was embarrassing. It was coffee in urns with mini muffins from the store, bagels in a box without any butter, jam or cream cheese. I had to ask for milk for the coffee and one employee said, “we have yogurt back in a fridge if you want.” How would we have known about the yogurt if I hadn’t asked for milk? At check in and the check out the Manager with nice red hair was stand-offish and avoided eye contact. She said on check out “how do you want to pay?” We said we paid a while ago on Expedia - she said “you probably did, ok here’s your receipt”. Other than that great place to hang out.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Traveled with partner
Nice hotel - pleasant staff - stay away from onsite Boathouse Restaurant - terrible staff and service - mediocre overpriced food - the view is the only plus.
Stayed 3 nights in Aug 2024

8/10 Good

Gladstone

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel grounds very clean. Only complaint the bathroom was very small.
Stayed 2 nights in Aug 2024