6/10 Okay
Karin
Sep 23, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maybe, maybe not
I had no issue checking in then proceeded to get into my room. Got comfortable and suddenly someone was coming in my room with their own key. I was said...this room is taken. Excuse me? She says oh! I was just given this room im so sorry. Then she walks out and im thinking...ok. hope you get things fixed. I havent even been checked into the room for 30 minutes at this point. Then i hear banging at my door. "You need to check out. This room is already to be used"
What? "Come out maam." I opened the door a crack and I said i am not dressed. I just got here. What is needed? And he says. "Get dressed maam come out."
I got clothed and went to the door opened it and asked... what is the problem? You just gave me this room. I have already paid. What is wrong? And he is the same that helped check me in. He says...today? For 2 nights? I said. No for one night. "Oh sorry sorry. It is fixed" and he leaves.
Later i asked for a late check out and was told No. They dont care of the inconvenience of having had me scared that someone else was able to get the key and check in for the same room. Rhey also didnt care about rhe inconvenience of wasting my first hour of relaxation. Not good business.
Make sure to take your own towel to the pool or you can buybone for ten bucks at the office 😆
What i did like... spaciousness of the suite. Almost cleanliness... someones tissue was still under the side table.
Karin
Stayed 1 night in Sep 2025