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The Hotel Saratoga, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Hotel Saratoga, Ascend Hotel Collection

Lobby
Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Saratoga Casino and Raceway
    ‪4 min drive‬
  • Saratoga Performing Arts Center
    ‪5 min drive‬
  • Saratoga Race Course
    ‪7 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • 510 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 510 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Saratoga, Ascend Hotel Collection

3-star Saratoga Springs hotel walkable to Saratoga Spa State Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.
The Hotel Saratoga, Ascend Hotel Collection offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Saratoga, Ascend Hotel Collection features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in August 2023.

The Hotel Saratoga, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sourav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Todd

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super friendly staff. Room was nice & convenient. Breakfast was on point - hot & stocked up the whole time we were there. Clean hotel. Great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel. The beds are comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

bettina

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel sits in a sweet spot definitely a great location to get to anything special. The hotel is very nice.
Stayed 1 night in Feb 2025

4/10 Poor

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater in room didn’t work
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Only thing was the there was a lot of snow and wasn’t plowed really well but don’t wanna knock hotel it was really nice.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Traveled with group, Traveled with pets
Liked: Staff & service, property conditions & facilities
The hotel staff was friendly when we arrived. Our room was convenient to the exterior doors. However, we had a pet friendly room and it didn’t take long for our dog to find every piece of trash and “what-not” that was left on the floor in our room. From beads off a piece of jewelry to a broken plastic spoon, I had to get out of my dog’s mouth. The beds and pillows were comfortable. The walls are thin and we either heard our early-riser neighbors next to us or above us at 430am. So that was not pleasant. We only stayed one night to rest as a stop on our travels. Accommodations were fine for what we were there for and convenient to downtown Saratoga Springs for breakfast. I’m not sure if I would be able to stay for an extended period of time due to the noise and thin walls/floors.
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Stayed 2 nights in Feb 2025

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Keary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful price, quiet, super clean, easy walk for dogs, very short drive to downtown (less than 10 min), bed was VERY comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, 2 miles from shopping & restaurants, quiet, great staff! And big plus that my lil fur fella was with me. Overall, highly recommend. Both receptionists were very helpful & very courteous and kind hearted.
Stayed 2 nights in Jan 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty

Hallways were filthy, patchwork all over the walls, hair in the shower, hair in my ice bucket, shower was luke warm. Person at the front desk suggested parking in the back parking lot and going in the back door to be close to the elevator, the entire back lot all the way up to the back door was a sheet of ice, I almost fell the gentleman in front of me did. Only thing that was good was the bed. I visit Saratoga every year around this time, my first time staying here and the last, I'll be going back to the Hyatt. You get what you pay for.
Stayed 1 night in Feb 2025

10/10 Excellent

Deirdre

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Stayed 2 nights in Jan 2025

10/10 Excellent

Yokasta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and clean place.
Stayed 1 night in Feb 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Traveled with family
Nice breakfast. Very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very cute hotel, breakfast was decent and the rooms were comfy. We enjoyed our stay!
Stayed 2 nights in Jan 2025