The Hotel Saratoga, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Hotel Saratoga, Ascend Hotel Collection

Relax in a welcoming reception area with a counter, bar stools, and comfortable seating options.
Enjoy a comfortable stay in this well-appointed room with a large bed, dining area, and kitchenette.
Enjoy cooking in this well-lit kitchen with a central island, microwave, and stove.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Relax in our lounge area with comfortable seating, a large flat-screen TV, and a selection of snacks and beverages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Saratoga Casino and Raceway
    ‪4 min drive‬
  • Saratoga Performing Arts Center
    ‪5 min drive‬
  • Saratoga Race Course
    ‪7 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 510 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 510 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Saratoga, Ascend Hotel Collection

3-star Saratoga Springs hotel walkable to Saratoga Spa State Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.
The Hotel Saratoga, Ascend Hotel Collection offers 74 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Saratoga, Ascend Hotel Collection features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in August 2023.

The Hotel Saratoga, Ascend Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Spa City Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May 24 to September 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 48 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for the nights I stayed. Very nice free breakfast, and the lobby is good to relax. Well worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk person
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very traditional and cozy. Front staff was great.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable

Stayed 2 nights in Apr 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities
We arrived and just dropped our stuff in room, then left. Came back couple hours later. Only to find bathroom wasn’t cleaned properly. Someone used toilet and didn’t flush. Of course we started to look around better. Went to front desk to complain and they moved us into another room without issue. The one thing that made me think this is a common issue . Was staff said this doesn’t happen too often. Shouldn’t happen at all! Makes you wonder how good of cleaning they actually do. Then next room appeared to be clean. But you have to wonder.But the door to the room was very hard to shut. This was an issue with other room too. I will not be recommending or returning to this place in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Laidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and they offer breakfast
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet?

The room was fine and the staff friendly. My only complaint is that when hotels say pet friendly they exclude cats. Cats are pets too. This needs to be specified on your website and that of the hotels. We were turned down at one hotel and guilt tripped at the other. Thanks
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

The tv in the rooms didn’t even work.
Stayed 1 night in Mar 2025

8/10 Good

Roy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and staff. Very friendly and accommodating
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Stayed 1 night in Mar 2025

8/10 Good

Kimberlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

8/10 Good

Laurel, Saratoga Springs

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It took two tries to get a room that either the heat worked or where there wasn’t a smell and leftover drinks in the fridge. The third was fine. We slept well. Breakfast was nice. Robin the attendant was very friendly. The front desk was very nice. Overall a good stay but an unfortunate start.
Stayed 2 nights in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness
Great place
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Disliked: Staff & service, room comfort

Disappointed

We were not pleased one bit with our stay . First the heat in the bathroom was broken . Then the power went out for over an hour. Then from 1:30 til about 4 am people were screaming in their room and or in the hall we tried to call room service multiple times and no answer at all . We did not want to open the door because I was afraid of what was going on and I didn’t want to get hurt if people were fighting . I am so upset . That was my girlfriend and I first date night and over night stay and it was ruined .
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable and safe.
Stayed 1 night in Mar 2025