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La Gustea Hotel & Cucina

4.0 star property

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Photo gallery for La Gustea Hotel & Cucina

Terrace/patio
View from room
View from property
Reception
Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Pet friendly
  • Pool
  • Parking included

Explore the area

Map
Via Adige 19, Sarteano, SI, 53047
  • Sarteano Castle
    ‪13 min walk‬
  • Terme di Chianciano
    ‪9 min drive‬
  • Piscine Termali Theia
    ‪10 min drive‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room Single Use

Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double Room Single Use

  • 182 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Balcony

Superior Double or Twin Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

AgriHotel Villa Ambra

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (142)
The price is $111
per night
$131 total
includes taxes & fees
Apr 9 - Apr 10
AgriHotel Villa Ambra

About this property

La Gustea Hotel & Cucina

4-star Sarteano hotel close to Sarteano Castle
A restaurant, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
La Gustea Hotel & Cucina offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Memory foam beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Sarteano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 3 hot springs open between 10:00 AM and 7:00 PM.
In addition to a seasonal outdoor pool, La Gustea Hotel & Cucina provides a waterslide and a hot tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a library, barbecue grills, and an arcade/game room. Guests can use the outdoor pool and health club at a partner property. For a surcharge, the property provides an area shuttle within 30 kilometers, a train station pick-up service, and a train station drop-off service. Onsite uncovered self parking is complimentary.

La Gustea Hotel & Cucina is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:30 AM and 10:30 AM.
Ristopizza La Gustea - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 11:30 PM
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristopizza La Gustea

Things to do

  • 3 hot springs
  • Arcade/game room
  • Hot tub
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • 3 hot springs
  • Hot springs open from 10:00 AM - 7:00 PM
  • Hot springs water temperature - 84 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT052031A1UUHIYFDG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to August
Pool access available from 9:00 AM to 7:00 PM
Hot springs access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Gustea Hotel Cucina Sarteano
Albergo Roberta Hotel
Albergo Roberta Hotel Sarteano
Albergo Roberta Sarteano
Albergo Roberta Sarteano, Italy - Tuscany
Gustea Hotel Cucina
Gustea Cucina Sarteano
Gustea Cucina
La Gustea Hotel & Cucina Hotel
La Gustea Hotel & Cucina Sarteano
La Gustea Hotel & Cucina Hotel Sarteano

La Gustea Hotel & Cucina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mang Mi

Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 2 nights in Jun 2023

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 5 nights in Aug 2022

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
A bit out of the way but very nice clean. Owner present and cheerful. Best spaghetti with 4 tomato sauce! Air conditioning and pillows could use upgrade. Charming walks to town and nature. Safe and pleasant. Quiet.
Stayed 1 night in Jun 2022

2/10 Terrible

Gints

Disliked: Property conditions & facilities, room comfort
We dd
Stayed 1 night in Jul 2021

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer.
What a wonderful place!. Great location, great view of the castle and town. The room was excellent and the shower was the best we have had in two months of travel in Italy!
Stayed 2 nights in Feb 2020

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great nights sleep very comfortable beds and staff were amazing will definitely stay here again.
Stayed 1 night in Feb 2020

8/10 Good

byungsang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Aries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but no pool. Don’t be misled.
Owner was helpful and accommodating, and the property is clean, well-maintained and in good condition. There is also a small parking area at the back. The advert/hotel info on Hotels.com however was a bit misleading as we expected that there is a big, relaxing pool waiting for us at the property after a long drive from a different part of Italy. What we didn’t realise was that this “outdoor pool” is a public pool located about 10 minutes away by car from the property and that you have to pay 14 Euros per person to get in. The info sheet on Hotels.com lists that there is a “seasonal outdoor pool” in the property and the set of pictures even start with an inviting view of this massive pool to catch one’s attention. In reality, the pool is very busy and it may have seen better days. We went to this public pool anyway on our first day so as not to disappoint the kids but transferred to a much better one in Chianciano (about 9 kms away) the following day. It is heated, it is cleaner, it has fewer people, and it has more spacious parking. In future, it will be better and more honest if Hotels.com or La Gustea clearly indicate in the info that there is an “outdoor pool nearby (around 400 meters from the hotel)”. And please do not use the pool picture as Picture Number 1 - La Gustea is using another property’s amenities to hook you in.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hospitality
Clean & great location. The owner, Nadia made our stay perfect. Beautiful hospitality!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay! Love it so much!
Stayed 2 nights in Oct 2018

10/10 Excellent

Wayne

Sarteano delight!
Great stay at this family run hotel, the place is spotlessly clean! Great comfy king sized bed. Amazing food, we didn’t intend to stay for dinner however after the first taste of his menu we booked in for a further 2nights dinning. We would have stayed longer if we hadn’t booked our next location
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming auberge close to village
Convenient location, easy parking, clean, comfortable room with lift access. No air conditional but very effective ceiling fan. Good breakfast.

8/10 Good

Sue, Luton, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
The Roberta was set in a good location just 10 minutes walk from the centre of Sarteano. It was situated in a quiet residential street. We had a room on the second floor with wonderful views of the countryside. The room was clean and homely but it could have benefitted from a proper dressing table area. The staff were very friendly and helpful and spoke English. They ordered taxis for us on several occasions which was helpful. The breakfast was continental but adequate although geared to those with a sweet tooth (very common it seems in Italy). The Roberta also offered lunch and dinner which could be booked in advance. Sarteano is a pretty hillside town with a super public swimming pool attached to the campsite. There are local buses to the nearest train station, Chuisi, and Chianciano Terme and Montepulciano, which is picturesque. Unfortunately the buses seem to run very early in the morning or late evening so linking to train times is not always feasible! and the taxis are exorbitant. If you do manage to get to Chuisi station, there are good value trains to many of the popular towns and cities, including Siena, Florence, Arezzo and Rome. Sarteano has a good selection of cafes and restaurants to suit all tastes and pockets. Try Tintoris, Merlinis or Carpe Diem for a good choice.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr nett und vor allem sehr freundlich und zuvorkommend. Es wird gut Englisch gesprochen. Sehr gut gefallen hat uns auch, dass es ein richtiges Frühstücksbuffet gibt mit Rührei, Wurst und Käse, Kuchen, Müsli etc. und nicht nur, wie sonst in Italien üblich, ein trockenes Hörnchen mit einem Klecks Marmelade. Wir werden auf jeden Fall wiederkommen!
Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lannier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnigique,
Magnigique ,beaucoup de charme. L accueil est fantastique et la patrone parle le Français. L hotel restaurant est dans un lieu calme, le restaurant est tres bon et propose des plats de cuisine italienne, et une carte de pizza qui sont excellent. Il y a un parking privée et ouvert ou l on a pu stationner notre moto.
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Jul 2024

8/10 Good

Celine

Stayed 4 nights in Aug 2023

10/10 Excellent

manolis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Stayed 1 night in May 2023

10/10 Excellent

Beatrice

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato nella struttura solo per una notte perché eravamo di passaggio (io, mio marito, i bambini e il nostro canino) ma la camera era molto bella, pulita e spaziosa. Letto comodissimo e un bel bagno grande. Nuovo (o da poco ristrutturato, non so). Abbiamo cenato al ristorante: una buona cena, buon vino e personale gentilissimo. Prezzi ottimi per essere un 4 stelle. Consigliato.
Stayed 1 night in Apr 2023

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima colazione, personale molto gentile e disponibile

10/10 Excellent

mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel in buona posizione. Personale gentilissimo ed anche ottimo ristorante.
Stayed 1 night in Nov 2021

10/10 Excellent

Giorgio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020