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Best Western Sault Ste. Marie

2.5 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4335 I-75 Business Spur, Sault Ste. Marie, MI, 49783
  • Lake Superior State University
    ‪4 min drive‬
  • Soo Locks
    ‪5 min drive‬
  • Kewadin Casino
    ‪6 min drive‬
  • Sault Ste. Marie, MI (CIU-Chippewa County Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Holiday Inn Express Sault Ste. Marie by IHG

  • Hot Tub
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (855)
The price is $119
per night
$133 total
includes taxes & fees
Apr 8 - Apr 9
Holiday Inn Express Sault Ste. Marie by IHG

About this property

Best Western Sault Ste. Marie

Sault Ste. Marie hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Best Western Sault Ste. Marie offers 53 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Sault Ste. Marie provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, a picnic area, and a fireplace in the lobby. Complimentary self parking is available on site.

Best Western Sault Ste. Marie is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Snowmobiling
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Local artist showcase
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Motel Sault Ste. Marie
Best Western Sault Ste. Marie
Sault Ste. Marie Best Western
Best Western Sault Sainte Marie
Best Western Sault Ste. Marie Hotel Sault Sainte Marie
Sault Sainte Marie Best Western
Best Western Sault Ste. Marie Hotel
Best Western Sault Ste Marie
Best Western Sault Ste. Marie Hotel
Best Western Sault Ste. Marie Sault Ste. Marie
Best Western Sault Ste. Marie Hotel Sault Ste. Marie

Best Western Sault Ste. Marie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 840 reviews
Rating 8 - Good. 279 out of 840 reviews
Rating 6 - Okay. 89 out of 840 reviews
Rating 4 - Poor. 36 out of 840 reviews
Rating 2 - Terrible. 18 out of 840 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JD

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

JD

Liked: Cleanliness, staff & service, room comfort
bestwestern sault ste marie good service poor remo
we had a newlly remodeled room. however the job was done poorly. theybremoved wallpaper then painted. removed old carpet and installed new. there was paint all over the old heat still in room mirrorr in bathroom had a chuck broken off. none of the faucets, door handles ( which are in poor condition). used old doors with wood peeling from bottom. old head boards which one had pieces missing. also some wallpaper was still in the bathroom around mirror. The service was good. however upcharged from 99 dolars to 135.00.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kathy

Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There cleaning staff forgot how to clean, at least there werent mice, or they dont like the sausage thats been on the floor for who knows how long
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was very clean upon arrival. All staff was very friendly to us. The cons to our stay: the refrigerator was broken and smelled moldy. We notified front desk right away but no resolution came from that. The blinds on the windows were broken so we couldn't enjoy any view or natural light. The fireplace wasn't for heat, which was misleading and disappointing. Also, the hotel pool is NOT heated, and since this was a fall/early winter trip, we weren't able to enjoy that. Overall, the hotel felt extremely dated, but I think the staff is trying their best with what they're given.
Stayed 3 nights in Nov 2024

8/10 Good

Kelly

Stayed 3 nights in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service
Ok hotel for price
Decent hotel for the price. Room was dated and needed some maintenance and updates but functional enough for 1 night. Bed was too firm for my liking. Heater sounded like a jet so ended up turning it off to get some sleep. Staff was friendly
Stayed 1 night in Nov 2024

8/10 Good

Steven, mancelona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy to locate property with very helpful staff.
Stayed 1 night in Nov 2024

4/10 Poor

Terrence

Stayed 1 night in Oct 2024

10/10 Excellent

jiwon

Stayed 2 nights in Oct 2024

8/10 Good

Diane

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities
Close to where I needed to be
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

jawaid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kellie, manistee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly but this property is old, outdated and not very clean. The jacuzzi tub was missing controls, the shower liner had mold on the bottom, the wallpaper was pealing off the wall, there was hair all over the bathroom floor in the corners, there were old messages from August blinking on the phone, the bed was old and hard. Will not stay at this property again.
Stayed 1 night in Oct 2024

6/10 Okay

Brad

Traveled with family
Dirty
Stayed 1 night in Oct 2024

10/10 Excellent

Tae, Carol Stream

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, nothing to complaint.
Stayed 2 nights in Oct 2024

6/10 Okay

Alice

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a convenient location. The room was ok, but carpet was old and stained. Room service doesn't happen unless you spend more than 3 nights. The pool was not clean at all. Breakfast foods ran out of things each morning.
Stayed 3 nights in Oct 2024

6/10 Okay

Kaye

Cancelled our trip there due to other plans.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

thomas, kohler

Business traveler, Traveled with family
Liked: Staff & service
Needed new beds. Good night good comfortable due to whatever springs or whatever that was. Also, room smelled like smoke. They try to use some air freshener in the room. It wasn't too bad but it was definitely there.
Stayed 1 night in Oct 2024

8/10 Good

Eric, Vail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024