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Comfort Inn Sault Ste. Marie - Canada

2.5 star property

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Photo gallery for Comfort Inn Sault Ste. Marie - Canada

Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor) | Premium bedding, pillowtop beds, desk, blackout drapes
Fireplace
Lobby
Exterior
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
$121
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
333 Great Northern Rd, Sault Ste. Marie, ON, P6B428
  • Place, Sault College
    ‪5 min walk‬
  • Place, Northern Ontario Country Music Hall of Fame
    ‪7 min walk‬
  • Place, Sault Area Hospital
    ‪3 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor) | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

8.4 out of 10
Very good
(16 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View)

Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (1st Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (1st Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly)

Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Room, 1 King Bed, Non Smoking (Upper Floor) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Upper Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Sault Ste. Marie - Canada

Sault Ste. Marie hotel close to Sault Ste. Marie International Bridge
This smoke-free hotel features coffee/tea in a common area, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available once per stay.
Comfort Inn Sault Ste. Marie - Canada offers 79 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in February 2023.

Comfort Inn Sault Ste. Marie - Canada is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel does not accept prepaid credit cards and Visa debit cards as a method of payment to reserve a guestroom.

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Sault Ste. Marie
Sault Ste. Marie Comfort Inn
Comfort Inn Sault Ste. Marie Hotel
Comfort Inn Sault Ste. Marie, Ontario
Comfort Hotel Sault Ste. Marie
Comfort Sault Ste Marie Canada
Comfort Inn Sault Ste. Marie Canada

Comfort Inn Sault Ste. Marie - Canada Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leanna

Stayed 1 night in Aug 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the busload of soccer players from Guelph University staying here. Boisterous and took up the entire breakfast area. We were given a "quiet" room but a player was next door. Asked reception to get them to disburse the dozen or so players hanging outside our room. Tap in shower is odd, step inside to turn it on to cold water, adjusting to warmer as quickly as possible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this location. Service was friendly and helpful. Rooms are clean, bed very comfortable and fridge and microwave in room was great. Breakfast was good too! Would definitely recommend!!
Stayed 1 night in Sep 2025

4/10 Poor

Tracy, Wasaga Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is no where near the water or bridges as pictures represent it to be.
Stayed 1 night in Sep 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Enough.

The room was clean and nice enough, bed was comfortable and the TV worked. The heating unit was a little wonky and smelled musty when I turned the heat on. Halls were cold and smelled a bit like tobacco smoke. Also, people need to know that there is not an elevator to the second floor.
Stayed 1 night in Sep 2025

6/10 Okay

maria

Traveled with group
Took 20 minutes to check in. One person ahead of me. Clerk was answering every phone call while letting the customers in front of her wait. Additional staff needed to eliminate such excessive wait times
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Worst check in

Stayed for a night in August. I was really surprised by the check in service. I understand that you need to show your ID when asked but I was shocked when I overheard that they would only accept specific kinds, they would not accept health cards, Indian Status Cards (plastic kind, even though it is government processed). I have a Quebec driver’s licence without my photo, it says it is valid without photo but it wasn’t accepted, I thought I would be screwed since I only had a health card and an Indian Status Card, the plastic one, but my health card was accepted. I had booked through hotels.com, and I knew I wouldn’t be reimbursed and so I was really nervous, but they accepted my health card. The check in had a very long line, and some people were turned away because they didn’t have the proper ID. There were many frustrated and angry people waiting. Like I said, I was really surprised, I have never stayed at a hotel where specific kinds of IDs were not accepted. I found this to be really strict. I would say the check in service was professional, but they were also rude. Checking out wasn’t quite as different. No warm hello or farewell. Air conditioner was really loud in the room and barely cooled the room. It’s a great area to stay, I’ll give it that but I would definitely not stay here again.
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice stay. Hotel was clean and located well. Breakfast was included, which is very good, but the quality and quantity was lacking..
Stayed 3 nights in Aug 2025

6/10 Okay

Laurie

Stayed 3 nights in Aug 2025

8/10 Good

Karen

Traveled with family

Okay

We had a large room but our friend’s rooms were small. The breakfast area was small and the breakfast was ok. The location was central to shopping and dinning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located with dining options close by,breakfast was included,nothing fancy but nice to have,staff was super friendly, would definitely stay here again when visiting family
Stayed 4 nights in Aug 2025

4/10 Poor

Murray

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior Baseball Tournament Labour Day Weekend ! All staff fantastic! Mimi, exceptional Joe( husband in service ) a superb support person..... par excellance ! Housekeepers truly hardworking and concientious..... hotel deserves much higher rating.
Sunset at Montana's down along the St.Marys River in the "Soo" .... very welcoming city for long distance traveller.
Stayed 1 night in Aug 2025

8/10 Good

Sherry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Love that you can park outside your room eliminating lugging suitcases around.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kapil

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, and comfortable. Breakfast had a good selection of hot and cold items.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chelsie

Stayed 1 night in Aug 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Rick

Disliked: Staff & service

Worst staff and service

We showed up with a reservation and were told they did not have a room for us. More than that, the receptionist was incredibly rude about the whole thing, insisting that because we booked through a 3rd party website (Expedia/ Hotels.com) it was our problem to sort out. Worst customer service from a hotel ever.
Stayed 1 night in Aug 2025

6/10 Okay

Garett

Traveled with family
Liked: Property conditions & facilities, room comfort

Family vacation

Place was comfortable beds were comfortable service was great
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, busy neighbourhood but unexpectedly quiet considering.
Stayed 4 nights in Aug 2025