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Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

BBQ/picnic area
Free daily on-the-go breakfast
Lobby
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Station Mall
    ‪3 min walk‬
  • Gateway Casinos
    ‪10 min walk‬
  • Agawa Canyon Tour Trains
    ‪17 min walk‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Sault Ste Marie by IHG

Sault Ste. Marie hotel steps from GFL Memorial Gardens
An indoor pool, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Holiday Inn Express Sault Ste Marie by IHG provides a hot tub and a sauna. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 172 square feet (16 square meters) include conference space. This eco-certified hotel also offers a vending machine, a garden, and a picnic area. Onsite parking is available (surcharge).

Holiday Inn Express Sault Ste Marie by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1026 reviews
Rating 8 - Good. 289 out of 1026 reviews
Rating 6 - Okay. 86 out of 1026 reviews
Rating 4 - Poor. 32 out of 1026 reviews
Rating 2 - Terrible. 47 out of 1026 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chesed

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing at this hotel and excellent service. The building is very nicely updated and they are making every effort to maintain it. Just location downtown meant that we did have several drunk people trying to get into our room by mistake but that isnt the hotels issue. They have one entrance to hotel from front lobby at night to try to keep issues to a minimum (I think?). Thisnis the second time we have stayed at this hotel. There is a slight smell of urine in bathroom and front lobby but it might just be a smell from a building that has been here for awhile. Again, well maintained building, clean and tidy. Excellent staff. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaynie, Atikokan

Stayed 1 night in Feb 2025

10/10 Excellent

kimberley, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and located close to casino and shopping
Stayed 1 night in Feb 2025

2/10 Terrible

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasn’t a good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Greggory

Central and a good price
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
The only complaint i have is that parking is not free, you have to pay for parking,
Stayed 1 night in Feb 2025

10/10 Excellent

Claude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John

Stayed 1 night in Dec 2024

10/10 Excellent

Kashish

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, room comfort

needs furniture upgrade

staff at this hotel were friendly and helpful. Hotel is kept clean but furnishings are old and show a lot of wear and tear. Breakfast okay , go with the pancakes, cheese omelets flavorless. Pool, hot tub and spa area very well maintained. Location very goods. .
Stayed 4 nights in Jan 2025

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, & comfortable. Parking was very easy. Breakfast was great with lots of options.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

6/10 Okay

Samantha

Business traveler
Liked: Room comfort
Disliked: Cleanliness
The hot tub was disgustingly dirty. It had a brown rim of dirt around it. The bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce, Whitedog

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

4/10 Poor

Jayme

Business traveler, Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

There was pancakes on the floor

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Very friendly
Stayed 1 night in Jan 2025

6/10 Okay

chantalle

The room I booked was changed without notifying me. My trip plans changed so it worked better to pay less but was still not an ideal situation to arrive and receive not the room I requested. Get to the room to find out it’s switched and I wasn’t informed. Thankfully I didn’t need the large room because my family needed up staying home but still not my fav thing to happen.
Stayed 1 night in Jan 2025

8/10 Good

McIntyre

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and courteous upon checkin. Tried to call because we were going to be late, but no answer over 3 seperate phone calls.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, other than wifi

We stayed several days and generally everything was great. The one problem was that their wifi wasn't secure (ie didn't require a password), so I was afraid to do some things I would like to have done, like check charges on my credit card.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jocelyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Muse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Isabelle

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025