Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

Lobby sitting area
Point of interest
Point of interest
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$105
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Place, GFL Memorial Gardens
    ‪1 min walk‬
  • Place, Station Mall
    ‪2 min walk‬
  • Place, Gateway Casinos
    ‪10 min walk‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(123 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Sault Ste Marie by IHG

Sault Ste. Marie hotel steps from GFL Memorial Gardens
An indoor pool, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Holiday Inn Express Sault Ste Marie by IHG provides a hot tub and a sauna. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Onsite parking is available (surcharge).

Holiday Inn Express Sault Ste Marie by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 635 out of 1130 reviews
Rating 8 - Good. 297 out of 1130 reviews
Rating 6 - Okay. 113 out of 1130 reviews
Rating 4 - Poor. 40 out of 1130 reviews
Rating 2 - Terrible. 45 out of 1130 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jayme

Liked: Cleanliness
Disliked: Staff & service, amenities
The pullout couch didnt function so my guests had to sleep on the floor. The staff couldnt bring me a cot or rollout bed and were very rude. The pool was closed also. I had to leave a day early and they wouldnt refund me they gave me 23$ for their lack of sercices and incompetence to give me the amenities i paid for
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

6/10 Okay

Eugene

Good location but the room condition is fair
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Traveled with group
Liked: Cleanliness, staff & service, amenities
All was great, room,breakfast,location and the staff were wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised to see that although I paid to stay at this hotel, I also had to pay a $6 fee to park my car in the hotel parking lot. This should be included in the room price, not an extea charge.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern hotel
Stayed 1 night in Oct 2025

8/10 Good

Taxios

Stayed 2 nights in Oct 2025

10/10 Excellent

Hema

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean rooms
Stayed 1 night in Oct 2025

8/10 Good

Clayton

Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Oct 2025

6/10 Okay

William

I
Stayed 1 night in Oct 2025

8/10 Good

Albert Ming

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! For a one night stay I have nothing but kudos for everything. Parking was out front door. A bit of a walk to the room (didn’t realize how BIG The hotel is) Would recommend and stay again..
Stayed 1 night in Oct 2025

8/10 Good

Iris

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Donald and Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay but please enforce your rules in pool and gym. There were a lot of unsupervised kids in both, and the few parents there were drinking White Claws (even though sign says no food or drink) instead of supervising the kids.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast had a good selection of food. It provided healthy choices. The staff was excellent, very friendly and helpful as well. Would stay there again when I am in Sault Ste Marie.
Stayed 2 nights in Oct 2025

10/10 Excellent

Felicia

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. The room was clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Judith

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Overall, the hotel was just okay. The area around the hotel felt unsafe. Our check in experience was terrible. Four staff members stood around and made us wait to check in for an unacceptable amount of time.
Stayed 1 night in Oct 2025

8/10 Good

Dave

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Mario, Toronto

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location and a perfect hotel for any needs
Stayed 1 night in Oct 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Oct 2025