Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

BBQ/picnic area
Exterior
Exterior
Point of interest
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$104
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Place, GFL Memorial Gardens
    ‪1 min walk‬
  • Place, Station Mall
    ‪2 min walk‬
  • Place, Gateway Casinos
    ‪10 min walk‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(122 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Sault Ste Marie by IHG

Sault Ste. Marie hotel steps from GFL Memorial Gardens
An indoor pool, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Holiday Inn Express Sault Ste Marie by IHG provides a hot tub and a sauna. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 172 square feet (16 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Onsite parking is available (surcharge).

Holiday Inn Express Sault Ste Marie by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 6 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1123 reviews
Rating 8 - Good. 301 out of 1123 reviews
Rating 6 - Okay. 114 out of 1123 reviews
Rating 4 - Poor. 37 out of 1123 reviews
Rating 2 - Terrible. 45 out of 1123 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

BIJU

Very good, Unaware of the parking fee
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda, Toronto

Liked: Staff & service, property conditions & facilities
This property is an excellent place to stay. Clean and comfortable and great breakfast. Staff very friendly and helpful. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room (as always), and the staff are friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nokomis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
The room has some wear, the shower grout has mildew and and mold and there’s some gashes l in the wood of the vanity. Otherwise clean
Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite nice. Convenient to the train station we come to this site for. Would like the breakfast period to start a little earlier than 6:30 am.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chuanjie

Stayed 1 night in Sep 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, amenities
The room was very spacious but in need of repairs. The sink in the bathroom was very slow, the heater was falling off the wall and the grout in the shower needs cleaning. The bed, kitchen and living room were good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn or Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definately stay here again

Everything was great right from the start. Great room, and really nice breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, breakfast was good but would like to see hot chocolate as a hot drink option.
Stayed 2 nights in Sep 2025

8/10 Good

Hazel

Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming.
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the fact that room seemed to have been refrigerated (why do hotels do that?), and it took the whole evening to warm it up, everything was fine: quiet, clean, and comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and the property was clean. I stayed two separate nights and two separate rooms, one on the third floor and one on the second. I noticed that the plate behind the door handle on both doors was gaping from the door (could fit all my fingers behind the plate) which made the door feel a little unsafe. The third floor room did not have proper blinds (they were shear), so the room wasn't very dark at night. The second floor room had proper blinds and I slept much better.
Stayed 1 night in Sep 2025

10/10 Excellent

Melody Sue

Stayed 1 night in Sep 2025

4/10 Poor

Brock

Stayed 1 night in Sep 2025

10/10 Excellent

KSHITIJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked in today and the gentleman at the front desk was very professional, helpful and provided all requested info.. Every time he saw us, he greated us with a smile
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

4/10 Poor

Sue

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bathroom fan- needs to have one Free Breakfast-not enough seating, not enough food, the bus tour people took all of it, was not a good experience, it was an elbows up situation to get any food. Had to pay for parking-cant believe this. WON'T BE BACK!!!!!!!
Stayed 2 nights in Sep 2025

8/10 Good

BRIAN

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Salome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a really good time. Thank you.
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet building, complimentary breakfast was very good!
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025