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Quattro Hotel & Conference Centre, Ascend Hotel Collection

3.0 star property

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Photo gallery for Quattro Hotel & Conference Centre, Ascend Hotel Collection

Suite, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Interior entrance
Lobby
Front of property
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service

Explore the area

Map
229 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z2
  • Sault College
    ‪6 min walk‬
  • Gateway Casinos
    ‪5 min drive‬
  • Agawa Canyon Tour Trains
    ‪5 min drive‬
  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪20 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, Accessible, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, Multiple Beds, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Quattro Hotel & Conference Centre, Ascend Hotel Collection

Sault Ste. Marie hotel with 3 restaurants, connected to the convention center
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Quattro Hotel & Conference Centre, Ascend Hotel Collection offers 157 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Plasma televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Greenhouse Spa has massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures. The spa is open select days.
In addition to a full-service spa, Quattro Hotel & Conference Centre, Ascend Hotel Collection features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2842 square feet (256 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Quattro Vinotecca - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pizzetecca (room service) - This restaurant serves dinner only. Open daily.
Q-Patio (seasonal) - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 11:30 PM on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pizzetecca (room service)
  • Q-Patio (seasonal)
  • Quattro Vinotecca

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2,842 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Cleaning deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 55 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Sault Ste. Marie
Comfort Suites Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Suites Conf. Centre Ascend Hotel Collection M.
Quattro Suites Conf. Centre Ascend Collection M.
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Conf. Centre Ascend Collection Sault Ste. Marie
Quattro Conf. Centre Ascend Collection
Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
Quattro Hotel Conf. Centre Ascend Hotel Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Comfort Suites Conference Centre
Quattro Suites Conf. Centre an Ascend Hotel Collection M.
Quattro Conf Ascend Collection
Quattro Hotel Conf. Centre an Ascend Hotel Collection
Quattro Hotel & Conference Centre, Ascend Hotel Collection Hotel

Quattro Hotel & Conference Centre, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1012 reviews
Rating 8 - Good. 259 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 18 out of 1012 reviews
Rating 2 - Terrible. 15 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cody

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Brianne

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
My two year old got locked into the bathroom, I called down to the front desk and they said they didn't have a key for it. At this point I'm panicking. Who has a key doorknob with NO key. They send someone up to try and get it opened the guy said he was new and he didn't know what to do. Thankfully my fiancé came back and took the door knob right off to get our son. No apologies or anything. Very disappointed. No hot tub, food is mediocre considering you put a $500 deposit down and the basic room cost $299. What a joke.
Stayed 1 night in Feb 2025

8/10 Good

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Stayed 1 night in Feb 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed again

This is the third time we've stayed, and the second time disappointed. This time it was the lack of a hot tub, which they had the last time (but they've removed it), and excessive noise. They had a hockey tournament with kids out of control running around the hotel without any control or supervision. We were there for a funeral. Not a great time, enough so we cancelled our booking early.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Will book again because of the helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Riley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. I have come here a couple different times for work and always stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Armina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at Quattro. Our go to hotel when visiting family. A special thank you to the cleaning staff who helped my daughter when she wasn’t feeling well. My kids do ask that they bring back cereal for breakfast :)
Stayed 7 nights in Jan 2025

8/10 Good

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to shovel the parking lot!
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kyle

Stayed 1 night in Jan 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Stayed 1 night in Sep 2024

8/10 Good

Boris, Charlotte

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking lot is not cleared of snow, inside is clean, but some things need repair
Stayed 1 night in Jan 2025

8/10 Good

Derek

Stayed 1 night in Jan 2025

8/10 Good

Michel L

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The rooms were great but the cleanliness was dissapointing. the floors were sticky, pillows on the couch dirty and you can tell that it was vaccumed really quickly since there were dust bunnys everywhere in the corners of the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2025

8/10 Good

Valerie

Stayed 3 nights in Jan 2025

6/10 Okay

Ally

Traveled with family and small children
Liked: Staff & service
Overall a nice hotel. Friendly staff. The shower curtain was very moldy around the bottom though. The bathroom is VERY small, even for a hotel. The door just misses hitting the toilet when opening. The biggest issue was a large amount of snowfall over night and zero clearing of the parking lot or in front of doors. We had to walk through drifts of snow coming out of the front sliding doors to our vehicle (under the covered front entrance). Very difficult when carrying luggage and a baby/car seat. We left at 830am so it wasn’t very early and should have been done over night or early morning.
Stayed 1 night in Jan 2025