2/10 Terrible
karen, Maumee
Sep 28, 2025
Disliked: Cleanliness, property conditions & facilities
The room we reserved “was not available”. We accepted another room for the same price. When we arrived at the room, the door was not shut tight and the TV was on. We should have gone back and asked for another room, but we didn’t. After we moved in, we found dirty towels under the sink and a shortage of clean towels. Someone had been sitting on one of the beds (imprints from their fanny and feet and the fitted sheet was pulled off the mattress) The security clasp on the inside of the door was broken off. The curtain hung by two hooks and did not cover the window. The toilet paper roll was nearly empty and no spare roll could be found. When we complained, we were offered another room, but we had very long day and decided it wasn’t worth moving. Our philosophy was you get what you pay for. That is our word to the wise. On a happier note, the BW had the best breakfast ever and we had access to the pool and weight room.



karen
Stayed 1 night in Sep 2025

























