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Hotel du Château d'Arche, Grand Cru Classé de Sauternes

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December 2024
January 2025

Photo gallery for Hotel du Château d'Arche, Grand Cru Classé de Sauternes

Front of property
Garden
Suite | In-room safe, individually decorated, individually furnished, desk
Indoor golf driving range
Suite | Bathroom | Bathtub, hair dryer, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Sauternes, Sauternes, Gironde, 33210
  • Château Guiraud
    3 min drive
  • Château d'Yquem
    3 min drive
  • Château Filhot
    3 min drive
  • Bordeaux (BOD-Merignac)
    46 min drive

Room options

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, individually decorated, individually furnished, desk

Classic Double Room

  • Sleeps 3
  • 1 King Bed

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View from room

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Parking included
Free WiFi
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4.6 out of 5, Wonderful, (175)
The price is $124
per night
$140 total
includes taxes & fees
Jan 3 - Jan 4
Hôtel Restaurant Claude Darroze

About this property

Hotel du Château d'Arche, Grand Cru Classé de Sauternes

Sauternes guest house with flat-screen TVs
Along with self parking, this smoke-free guesthouse has a meeting room and a garden. WiFi in public areas is free. Other amenities include a front-desk safe and a ballroom.
Hotel du Château d'Arche, Grand Cru Classé de Sauternes offers 9 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel du Château d'Arche, Grand Cru Classé de Sauternes features a terrace, a garden, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.

Hotel du Château d'Arche, Grand Cru Classé de Sauternes is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 29 2023 to August 4 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.76 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10.00 for adults and EUR 5.00 for children
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais Château d'Arche
Relais Château d'Arche House
Relais Château d'Arche House Sauternes
Relais Château d'Arche Sauternes
Relais Silence Relais Château D'arche House Sauternes
Relais Silence Relais Château D'arche House
Relais Silence Relais Château D'arche Sauternes
Relais Silence Relais Château D'arche
Hotel Originals Relais Château d'Arche Sauternes
Hotel Originals Relais Château d'Arche
Originals Relais Château d'Arche
Guesthouse Hotel The Originals Relais du Château d'Arche
Hotel The Originals Relais du Château d'Arche Sauternes
Originals Relais Château d'Arche Sauternes
Relais du Silence Relais du Château D'arche
Relais du Château d'Arche
Hotel The Originals Relais du Château d'Arche
Relais du Château d'Arche The Originals Relais
Hotel du Château d'Arche Grand Cru Classé de Sauternes

Hotel du Château d'Arche, Grand Cru Classé de Sauternes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 81 reviews" "
Rating 8 - Good. 19 out of 81 reviews" "
Rating 6 - Okay. 3 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

2/10 Terrible

Ran

Disliked: Staff & service, amenities, property conditions & facilities
The staffs were so irresponsible and unprofessional. In the last minute they told me on Sunday everybody is off and I needed to check in by myself following a specific procedure, which did not work at all and I could not enter the facility, ended up in booking another hotel nearby. They don’t even pay any attention to provide explanation or apology. If you want a trouble, this is a right place.
Stayed 1 night in Aug 2022

8/10 Good

Maria Valeria, Holmdel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice stay!
Stayed 1 night in Apr 2022

8/10 Good

Johan

Stayed 1 night in Apr 2022

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in the vineyards
This is a beautiful place in the vineyards. The room was large and nice, but no air conditioning. It was cool at night so not a big issue. Breakfast was good and I had it in the garden. There are restaurants not far away in the town of Sauternes. I did a tasting at their winery and at a place in the town. There are other wineries nearby. Overall a very nice stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

julie

Stayed 1 night in Jul 2021

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with great recommendations. Beautiful setting and boutique.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Extremely friendly staff. Beautiful room and wonderful views
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, unique chateau, spacious suite, helpful staff, excellent breakfast. Weathered a heat wave thanks to 3-foot thick stone walls!
Stayed 3 nights in Jun 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasent
Very nice and friendly we were looking for a place to stay while travelling through France into Spain. This will become our regular stop over now
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vintages and misty mornings
Expectation: it's all about expectation! We arrived with open minds and were greeted delightfully, with charming courtesy by Elaine. Our room was on the 1st floor with views over Ch.d'Arche's lush vineyards, comfortable bed and bath. The view of the sun breaking through Sauterne's [essential] morning mist unforgettable. And a perfect opportuity to stock up on the Chateau's best vintages. Perfection
Stayed 1 night in Sep 2018

8/10 Good

George, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated rural charm
Super calm, quality chateau in the most lovely rural setting. You don’t get big hotel facilities and that’s why we liked it.
Stayed 1 night in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chateau in Sauternes!
Great working Chateau in Sauternes. Room was spacious, and only a 5 minute walk into town for dinner. Loved the wine tasting and tour too!
Stayed 1 night in Jul 2018

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. This is the most beautiful Chateau! Small and romantic. The staff is fantastic!
Stayed 2 nights in Nov 2017

10/10 Excellent

Blossom, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful as its name.
Value-add, spacious and graceful chateau. Short walk into town area. Situated amongst a productive vineyard and makes a beautiful Sauternes. Great breakfast with local produce. Recommend both restaurants in town, classic French and the other with fish/ steak grilled in the dining room fireplace. Recommend the local wines. A truly peaceful and beautiful stay, with friendly and helpful staff.
Stayed 1 night in Aug 2017

10/10 Excellent

Pascal, Hernando Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay while in the Sauternes area
What a gem!! beautifully nestled in the winery estate of Chateau d' Arches, it is just a few minutes from the village of Sauternes. Great rooms, beautiful surroundings and excellent service. Breakfast is outstanding and the 7 pm estate Sauternes tasting is an unexpected and delightful treat

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet & close to many wine houses, but not 4*!
Booked here to be close to the numerous wineries in the area (Sauternes and Barsacs), but in hindsight I would have chosen to stay in Bordeaux proper. It's only a thirty minute drive away from most of the chateaus.

8/10 Good

Michael, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant location for a 1-night stop over.
Chose this hotel as it is out of town. Nice location and good for a one night rest. Receptionist was very helpful and booked us a nice local restaurant for the evening - No doubt on a commission! Not keen on a roll-top deep bathtub, which would take 1/2 hour to fill. No separate shower, so forced to use bath for showering causing a lot of spray all over the bathroom floor. Breakfast was minimal and expensive at 10 EUR per person. Room rate was reasonable of the website, but when local tax, breakfasts and VAT is added, the value was not so good. Overall a pleasant experience, but could have been even better if the above points had been addressed.

10/10 Excellent

lorelei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!

10/10 Excellent

cindy, Sparks NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful! We had the chateau to ourselves since it was early in the season. Helene was very helpful with everything and spoke very good English. Highly recommend!

10/10 Excellent

Rebecca, Melvindale, MI,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine Chateau in Sauternes
Booked two rooms for two nights but stayed three! Wonderful wonderful wonderful! No restaurant on site but two very lovely restaurants in town only a short walk away. Nice French breakfast for 10€ a person and good coffee. Spent a whole day "castle hunting". House wine put out each evening for sampling. Very clean and large rooms Highly recommend especially after 7 nights in Paris! One note to Americans - the French love their bathtubs. Most rooms equipped with bathtubs and hand held shower heads not what is considered standard in USA.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful Place in Sauternes
We stayed overnight. The rooms where very spacious, well apointed, clean, a bit worn (worn out carpeting) bed was comfortable. Extremely quiet. Very refreshing after a long trip. The place was almost impossible to find. Our Garmin GpS did not know it, the website coordinates where not recognized. We had to ask around in the tiny village. No WIFI... Not good. Overall very nice. Would recommend for couples mainly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

George, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Sauterne area
A beautiful hotel in the midst of the vineyards and offering very informative tours of the winery and delicious tastings. Also conveniently located for visits to many interesting chateaux to see inside. You definitely need a car.

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023