SureStay Hotel by Best Western Thomson

2.5 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Thomson

Thomson hotel with golf course
A golf course, a restaurant, and a bar/lounge are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
SureStay Hotel by Best Western Thomson offers 48 air-conditioned accommodations with MP3 docking stations and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course.
SureStay Hotel by Best Western Thomson features a golf course. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This Thomson hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

SureStay Hotel by Best Western Thomson has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
SureStay Hotel by Best Western Thomson has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 9-hole golf course
  • Golf carts
  • Golf clubs/equipment
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sandburr Run Resort Thomson
Sandburr Run Resort
Sandburr Run Thomson
Sandburr Run
Sandburr Run Resort
Surestay By Thomson Thomson
SureStay Hotel by Best Western Thomson Hotel
SureStay Hotel by Best Western Thomson Thomson
SureStay Hotel by Best Western Thomson Hotel Thomson

SureStay Hotel by Best Western Thomson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 189 reviews
Rating 8 - Good. 53 out of 189 reviews
Rating 6 - Okay. 22 out of 189 reviews
Rating 4 - Poor. 14 out of 189 reviews
Rating 2 - Terrible. 9 out of 189 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We did not know we needed to ask if we wanted our room cleaned, however once found out our room was cleaned nicely. The standard of continental breakfast was not what was expected. A toaster with no bread our butter, limited option of pop tart our sugary cereal with milk. No yogurt, no bagels, no fruit. I only had coffee. That should have been more up to standard.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dmytro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Staff, Bar, Breakfast. Recommend 100%!
Stayed 1 night in Oct 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint? Just cold ceral and milk for breakfast. Coffee was empty by 9 AM.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service
On location bar and another bar across the parking lot that was fun!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good
Stayed 1 night in Sep 2025

6/10 Okay

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff there was great. Local people we met were so friendly. Hotel needs some work our room was musty smelling. Bathroom definitely needed updates. The tub had caulking in the bottom. It apparently must of had holes they repaired. Toilet seat heavily worn. I don't know why our room smelled musty. We traveled there with other couples. Rooms were the same. The food they served was really good. The free breakfast food had out dated yogurt. So beware and check dates. Probably will stay somewhere else, but visit the bar n grill for sure.
Stayed 2 nights in Sep 2025

10/10 Excellent

JULIE, Mayfield

Stayed 4 nights in Sep 2025

6/10 Okay

Aaron

Traveled with family
Liked: Cleanliness, staff & service
It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Stinky and noisy

If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
Stayed 1 night in Aug 2025

6/10 Okay

Stacey, Ankeny

Stayed 1 night in Aug 2025

8/10 Good

timo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Wish I stayed home

We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Easy to get to and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Traveled with group
Liked: Amenities
Staff was very nice and friendly hotel was very clean
Stayed 1 night in Aug 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Stayed 1 night in Jul 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Debbie and Sarah were FANTASTIC!! They treat me like family!
Stayed 1 night in Aug 2025

8/10 Good

Jordan

Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Stayed 2 nights in Jul 2025

10/10 Excellent

Gloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Stayed 4 nights in Jun 2025