4/10 Poor
Keith
Feb 21, 2025
Disliked: Staff & service
Ill start off by saying they are under renovation without notice. The room itself was clean and nice. With that saying the water was shut off multiple times a day causing the water to be very cloudy and dark as well as causing air in the water line. As we checked in we noticed a employee spraying Lysol continuously as if to complete an entire bottle right in the lobby area. The appearance on the first floor is not appealing and might turn you around. Again this was me checking in and not being told about the renovations. If you leave out for the night; it will not be easy to find parking that you paid $7 for in the parking lot of the hotel. In the rear of the building is where they have all the shipping containers blocking up the parking spaces for the renovations they are doing. I found out only after driving around trying to look for a parking spot. We eventually found parking on the main road. We go upstairs for my lady to come back to the room to take a shower with no hot water available. During the morning of check out it was storming and raining. We called the front desk for a late check out and the young lady said she will call us back she never did. We fall asleep waiting for the hot water to warm up and was woken up by a loud push and back by a housekeeping lead. I approached the door and spoke to the employee Jackie who was not warming and rude and showed no concern at all about anything. spoke to the manager in the lobby which showed no sympathy at check out.
Keith
Stayed 1 night in Feb 2025