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Sayada Vacation Packages

Great location, great service but let down slightly by the facilities in the room. There is a kitchenette with oven, hob, fridge, crockery but no pans, kettle etc so impossible to use those facilities

We had the best time !! Staff are fantastic, the hotel is beautiful x Food outstanding!

PLEASE NOTE - ALL INCLUSIVE FROM EXPEDIA DOES NOT INCLUDE ALCOHOL!!!! Arrived at hotel given wrist bands - then Ahh your with Expedia, we were then frogmarched to reception to have our bands cut off and demotted to SOFT ALL INCLUSIVE - which does not include Booze ?? Checked back on Expedia app and booking confirmation - Nothing to Explain and actually said all drinks included -.So huge argument with Expedia via a CHAT ROOM and Management at Hotel!!

Not my favorite hotel experience but the sheets were clean, paid what it was worth and got the job done for the one night I needed it. Wouldnt be in a short-list for an extended stay.

While I generally refrain from leaving negative reviews, as a seasoned traveler, I must note that the service provided fell below the standards expected of a four or five-star establishment. The check-in process with Ousemma was quite difficult, as the level of assistance provided felt begrudging rather than professional. I would like to gently suggest that guests are essential to the success and continued operation of the hotel. Although the room was satisfactory at first glance, I discovered ants on the mattress when I attempted to sleep. After three phone calls, the staff replaced the sheets, but we were unfortunately awakened later that night to find ants on the bedding once again. Given that the room was on the seventh floor, this suggests a lack of proper cleanliness regarding the mattress or linens. On a positive note, the staff at the pool and restaurants were helpful and very attentive. Overall, however, I cannot recommend this hotel due to the disappointing experience at reception.

This place is so good everything was outstanding good I must recommend this place bayram el gooli is best man help you with very thing

Very nice experience ! Clean Rooms with a big bathroom. Delicious food. Beautiful architecture. Kind nice Staff specially in the Reception and the breakfast Restaurant. Overall is very very nice experience. Very recommandable.