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Friendly helpful staff. Great location. Very clean and comfortable room.

I want to give a special mention to Nethmi, the duty manager, who went above and beyond during my stay. When I raised a question about a breakfast charge, she listened carefully, stayed calm and courteous, and took the time to understand my concern. She was upfront about what she could and couldn't approve, and offered to pass my request on to the right person. That honesty and care made a potentially awkward conversation easy. It's a real credit to the hotel to have someone like Nethmi at the front line. Highly recommend the Gorge River room and the staff.

Location is great with a lot of good restaurants in walking distance.

Nothing really negative or positive to report - just a normal stay really.

Power of advertising! The only 2 good things about the accommodation was the view from room and being next door to Beauty Point Hotel. All the ladies there were amazing great meal. Would we return to the accommodation no way, but would stop at Hotel for a meal again.