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Britannia Grand Hotel Scarborough

3.0 star property

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Photo gallery for Britannia Grand Hotel Scarborough

2 bars/lounges
Indoor wedding
2 bars/lounges
Sundeck
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Restaurant
$52
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    ‪1 min walk‬
  • Scarborough Spa
    ‪8 min walk‬
  • Scarborough Open Air Theatre
    ‪3 min drive‬

Room options

View all photos for Basic Double Room, No Windows

Individually decorated, individually furnished, desk, laptop workspace

Basic Double Room, No Windows

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Double or Twin Room, Sea View

  • 36 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • 30 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View

Family Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Sea View

  • 38 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room

Individually decorated, individually furnished, desk, laptop workspace

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 9 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 9 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.8
Rating 10 - Excellent. 390 out of 1448 reviews
Rating 8 - Good. 375 out of 1448 reviews
Rating 6 - Okay. 278 out of 1448 reviews
Rating 4 - Poor. 152 out of 1448 reviews
Rating 2 - Terrible. 253 out of 1448 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Denys

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I spent three nights in June 2025. I came home covered in bite marks. The clinic says they were bed bugs.
Stayed 3 nights in Jun 2025

6/10 Okay

Mohammad

Stayed 1 night in May 2025

4/10 Poor

Thomas

Takes far too long to check in
Stayed 3 nights in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I've ever stayed in. I would strongly advise anyone to avoid this hotel. I had a single room in the South Wing, which I knew would be no-frills, but I wasn't prepared for how dirty and run-down the room and the hotel would be. The carpet in the corridor leading to the room was dirty and stained, as was the one in the room. The blanket on the bed had white marks on it. The sink and toilet were filthy and clearly hadn't been cleaned in a while with a layer of grime round the top of the toilet. There was mould on the toilet ceiling. The heater in the room was broken and couldn't be turned down so was blasting heat constantly, and even with the window open the room was stiflingly hot. I felt genuinely uncomfortable touching anything in the room and ended up sleeping on the towel on top of the bed sheets rather than get into the bed. The staff were friendly enough when you could speak to them but there was always a big queue and a tiny reception for such a big hotel and it seemed to take two members of staff to process anything at reception. Honestly the worst experience I've ever had in a hotel. This still cost not far off £100 which is shocking for such horrendous treatment.
Stayed 1 night in May 2025

4/10 Poor

Dane

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were extremely professional and friendly, plus the initial check in lounge is nice if dated. Conditions in the rest of the hotel are abysmal, the single lift to the dungeon of a basement was out of service to get to my room and working out how to get there in the labyrinth of stairs and hallways was terrible. I feel for anyone who had accessibility issues this weekend gone. The smell of the hotel was horrendous, I’ve been to festival toilets that were more pleasant! Also someone had thrown up on the stairs and they barely cleaned it so the entirety of that staircase smelled like vomit for my stay. Room was clean enough, aside from the dusty skirting boards. A shame the bath enamel was peeling away and two of the lights didn’t work in the room or else it would have actually been okay. Also, letting off my fire alarm to do a maintenance check at 2am one night was really really ridiculous.
Stayed 3 nights in May 2025

4/10 Poor

Gavin

Traveled with partner, Traveled with pets
Liked: Amenities
I like the grand tbh but this stay was was the worst could only get a room no window stuck in a corner & it smelt FCUKING horrid noisy toilet etc & the food wasn't much good either Oh I'll book the Grand again but not without a window in a rank smelling basement although not all the basement stank just the corner I got lumbered with
Stayed 2 nights in May 2025

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities
I booked over a year ago and there was nothing on my info to say i needed ID I only found this out when I arrived and of course I did not have ID thankfully the staff were ok about it but if they were not k would be in trouble The hotel is really outdated I’m not looking for a 5 star experiance but hot water for a bath would be nice
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
We really enjoyed it the staff was very friendly and great location
Stayed 1 night in May 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
We tuned up and waited to book in and in that time two people in front of us we're waiting to complain about conditions. We already knew that the room didn't have a window, but didn't realise there would be no ventilation at all!. It was boiling and felt very claustrophobic because of this, we managed to find a table fan but it was broken so had to take the front of it for it to work,the room smelt awful as well as the hallway into the room. The extractor fan in the bathroom didn't work either. Breakfast was very poor standard and not worth the extra money. I wasn't expecting too much but for £120 a night was very disappointed with the standard of the room. Nothing grand about our stay!.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Faheem

Parking was a large issue outside the hotel. Many guest had parking tickets over the weekend, Police were at the hotel on 2 of the 3 nights i stayed there dealing with issues at the door way. Great views from then terrace though and room of the sea, restaurant prices were very reasonable. Very close to the beach and town.
Stayed 3 nights in May 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Susan

The sea views
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Pete

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed for 2 nights. A comfortable place, but needs a lot of decorating. The age of the hotel, and lack of upkeep, lets it down. But, not the worst Britannia Hotel, I’ve stayed at. Yes, I would stay, again. At the price I paid, I knew it wasn’t going to be a 5 star.
Stayed 2 nights in May 2025

6/10 Okay

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great access to main town centre and beach. cheap and cheerful town and great base for a wider area Whitby, Bridlington york driffield and more i was in roon sl05 clean tidy small room but nice other than bed time. the emergency green light was that bright it was impossible to sleep and walls to thin. rooms and hotel not as bad as lots say its pot luck what room you get but most have been refitted and remember its a two Star hotel and its cheap.if you want better pay more somewhere else.dont morn
Stayed 1 night in May 2025

6/10 Okay

Nigel

Traveled with family
Disliked: Property conditions & facilities
Stopped here a few times now but was disappointed as we had a room booked got checked in ok went to our room only to find no electricity and a massive leak coming through the ceiling went back to reception they moved us to another room theses rooms should have been cleaned and checked before we went in
Stayed 1 night in May 2025

8/10 Good

George

Stayed 1 night in May 2025

6/10 Okay

Joeanne

Stayed 1 night in May 2025

2/10 Terrible

Katie

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty with dirt on the walls and curtains curtains did not even shut. The sheets on the bed was dirty.
Stayed 1 night in May 2025

10/10 Excellent

sarah, gonzales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, will visit again.
Stayed 1 night in May 2025

6/10 Okay

charlie

Stayed 2 nights in May 2025

4/10 Poor

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Would never go back

The hotel was very run down and unclean. The smells throughout the hotel were awful but the worst smell was in the blue lift. I ended up having to walk up and down between the 4 floors as it made me feel sick.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Don't stay here!

Not good. The hotel foyer is 'Grand' the rest of the hotel is run down and needs renovating. There was no hot water from the taps or shower in our room and after reporting the issue to reception in the morning nothing had changed when we returned to the room in the evening.
Stayed 2 nights in May 2025

4/10 Poor

Ruthanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights - managed to have a pleasant stay despite the hotel's many shortcomings. Room was okay; the 6th floor used to be the staff's quarters - take from that what you will! Brilliant view though. Check in was incredibly tedious, took longer than necessary and felt pressured into buying breakfast in advance. Said breakfast was sub par to put it politely. The ladies toilets downstairs were both without locks or handles, and the gents were out of order - a perfect recipe for disaster. The staff had an air of indifference about them. There are no luggage storage facilities post check out and it boggles the mind to fathom that such a "grand" building would not have this option. Speaking of grand, the communal areas are impressive, but one could just pop in off the street and admire them and then stay in any number of better hotels within walking distance. Don't be fooled by its self-proclaimed grandness!
Stayed 2 nights in May 2025