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Britannia Grand Hotel Scarborough

3.0 star property

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Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Exterior
Sundeck
Basic Double Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    ‪3 min walk‬
  • Scarborough Spa
    ‪7 min walk‬
  • Scarborough Open Air Theatre
    ‪3 min drive‬

Room options

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, No Windows

  • 21.5 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • Sea view
  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • Sea view
  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 405 out of 1641 reviews
Rating 8 - Good. 436 out of 1641 reviews
Rating 6 - Okay. 298 out of 1641 reviews
Rating 4 - Poor. 184 out of 1641 reviews
Rating 2 - Terrible. 318 out of 1641 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting holes in the Wall window dirty only enough tea and coffee to have one drink no lock on the inside of the door as it was broken had to use the chair up against the door & Wester hotel being virtually dead you think they would have taken it opportunity to give me a free upgrade they may have got a positive review then
Stayed 1 night in Feb 2025

10/10 Excellent

claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Liked: Amenities
Hotel couldn’t do enough very friendly room was nice
Stayed 3 nights in Feb 2025

6/10 Okay

Caroline

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
This hotel has a fantastic story behind its architecture and is pretty stunning- it’s a shame the history is not promoted more and another hotelier told us about it. Room and bathroom was clean, great shower! However, after cueing for a silly amount of time to check in, the room, although a great sea view, had a double in and not twin beds. Took 6 hours to convert and even then we had to help the member of staff and didn’t have the correct bedding. The staff member stated it would be sorted the next day- it wasn’t. We had to be ‘approved’ for an extra pillow, I think it was down to pure nagging the member of staff got them for us. Slept very well, the beds were comfy. Dispute saying we are a cashless hotel, they would only sell bingo tickets for cash and had to return a drink from the bar as something was up with the coke. On check out we felt staff were rude - no customer relations there at all-It’s such a shame, customer service needs improved greatly. A bin outside to put the cigarette ends in would help the overall look of the hotel and first impressions.
Stayed 2 nights in Feb 2025

2/10 Terrible

Dave

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in uk

Tap in bathroom wasn’t on tap Water coming up thru sink hole in shower tray all black bits coming up Toilet had sewage coming thru filling it wouldn’t flush Buzzing sound all night on an off room 2033 needs serious repairs the tv hanging just on
Magical tap
Water leaking from somewhere
Water coming up from drains filling the bath eco style
Stayed 1 night in Feb 2025

8/10 Good

Miss L

Stayed 1 night in Feb 2025

10/10 Excellent

Kayleigh

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow new modern lifts at The Grand!

Was very impressed with the new lifts, a big improvement from the old ones, our room was nice and clean, would have preferred a shower that can be held though as I don’t always wash my hair in the shower. The staff were all very helpful too, very nice stay at The Grand
Stayed 2 nights in Feb 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very nice

We were actually surprised that we had such a nice stay after reading the reviews. You get what you pay for at the end of the day and we paid £40 for a twin room. It was clean and comfortable we got a lovely sea view and the shower was great. The only problem was the check in we waited about an hour in the queue as they required photo id and a lot of the guests checking in were unaware of it so it held everybody up, thankfully we had ours. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Victoria

Disliked: Cleanliness

Not clean but comfortable, long wait to check in

The wait for check in was so long, I believe we were there queuing for 50 minutes so bear that in mind. The room itself wasn't very clean, bits of dirt on the carpet and hairs in the bath. But you get what you pay for and I definitely wouldn't pay more or stay more than one night. The bed was comfy and the room had a nice sea view.
Stayed 1 night in Feb 2025

8/10 Good

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great stay at the hotel clean and good room. For a very old hotel it was perfect for two nights stay
Stayed 2 nights in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

mark, York

Traveled with partner
Liked: Staff & service, amenities
Pleasant stay clean room didnt get much sleep due to people above banging and shouting staff frendly and helpful
Stayed 2 nights in Jan 2025

6/10 Okay

Joanne

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was very good value.it was near town and not far the beach.the staff were quite rude and unfriendly.i paid for a breakfast which 12 pound on top of the room.it was disgusting!greasy,rude staff.it was cold and not edible.bacon like cardboard.was shocking value for money.would not recogmend!
Stayed 1 night in Jan 2025

2/10 Terrible

Liam

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had mushrooms and black grime . Receptionist put us on 6th floor , they said couldnt check because they were "cleaning" room . Manager said they havnt cleaned those rooms in a while . Dining service was terrible only offered alcohol for limited time . So dinner we weren't allowed alchol with it.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities

The grand grand.

Only stayed 1 night. But enjoyed it. Will definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was horrendous, telly didn’t work, dirty mouldy windows, dirty rusty radiator, blood smears on walls, chipped old furniture, no room to walk up sides of bed, limited drinks in bar areas. On the bright side breakfast was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Stayed 1 night in Jan 2025

8/10 Good

Rebecc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Couldn't fault the hotel, considering the building is 150 years old it was in great condition, very well looked after, everywhere was clean and tidy. It was -1 outside but the whole hotel was lovely and warm, very relaxing. The staff were all nice and very helpful, the food and the dining room were great. The only thing that let it down was the parking outside, not enough spaces.
Stayed 2 nights in Jan 2025

2/10 Terrible

ian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
i left a day early the room was noisey being next to lifts it was hot and very small for a double and lit up all night from a light in window opposite it was impossible to get a drink there was always a queue of about 15 because the bar person was clearly overwhelmed i don't know where the coach loads came from but they were fighting in the bar and you don't expect that in a hotel
Stayed 3 nights in Jan 2025

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We found the room really clean and cosy. The only issue we had was when the toilet flushed a nasty drains smell came from the shower plug.
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Booked double twin when in room only one towel , no heating no wardrobe or cupboard space, windows scruffy cups brown scuff marks. Felt as if room was for a single person.
Stayed 2 nights in Jan 2025