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Britannia Grand Hotel Scarborough

3.0 star property

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Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Lobby sitting area
2 bars/lounges
Exterior
Exterior detail

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    ‪3 min walk‬
  • Mecca Bingo
    ‪6 min walk‬
  • Scarborough Spa
    ‪7 min walk‬

Room options

View all photos for Basic Double Room, No Windows

Basic Double Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room, No Windows

  • 21.5 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 375 out of 1564 reviews
Rating 8 - Good. 415 out of 1564 reviews
Rating 6 - Okay. 279 out of 1564 reviews
Rating 4 - Poor. 187 out of 1564 reviews
Rating 2 - Terrible. 308 out of 1564 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Traveled with partner
Whilst the hotel is a bit run down, it was clean and the staff were helpful and friendly. Would definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a one night stay which overall was good, the only fault really was when we booked in the bed had not been made after telling reception we were assured it would be when we got back from the theatre, when we returned it still was not made after telling reception again we were moved to another room, which was ok.
Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
TV no remote receptionist came to look no way of turning on said she would return with one still waiting Picture been ripped off the wall and just left lent up against wall Bed uncomfortable springs sticking into body
Stayed 1 night in Nov 2024

10/10 Excellent

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a wonderful stay. Looking forward to staying again for new year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities, property conditions & facilities
Hospitality at the highest quality
Stayed 1 night in Oct 2024

10/10 Excellent

Mr C W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what it should be...grand value!
Wanted to stay somewhere with some history and character in Scarborough, and the Grand has to be your first choice. It's still got a wow factor with the foyer and very impressive public bar, plus the ballroom, the theatre... You will want to go and explore. The rooms might need a little TLC, but they are very clean, totally functional and spacious. Spend the extra and get a sea view. Breakfast is, in hotel terms, good value. My only comment in the negative, and really this is just a personal preference is that it's possibly too hot everywhere?! How they manage to keep such a massive old hotel at such a high temperature is beyond me, as no radiator I touched was anything other than just tepid. To be fair, they know their clientele so maybe the coach parties are glad of the warmth! Give it a go and remember you're getting service based on cost and you won't be disappointed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanida

Stayed 3 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

6/10 Okay

AWB

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A mixed review; some points need addressing!
Massive positives; view from room, location, warmth of room, price and the building which in parts is beautiful. Fridge in room was a bonus and supermarket around the corner to get in a few drinks. No need to pay the ludicrous £24 a day for breakfast as here's a plethora of cafes within 5 min walk (Brewers Faye, Wetherspoons and MacDonalds to name a few). So why only 3 stars? The reception staff were bordering on rude when I arrived; when leaving I asked if I could leave my bags somewhere as my train was in the afternoon and was told no (think this is a first!). Tried to log onto the internet in my room to find out that I needed to pay £7 a day - never managed to log onto the available free WiFi on my tablet! Haven't been asked to pay for WiFi for years! Floor in the outside corridor creaks - it was so loud that I woke up thinking somebody was in my room! Locks don't work properly without inserting the key which led to lots of folk, to be fair not realising that the key needed to be inserted, banging (and banging!) their door to make it shut. Staff obviously have a problem as my door was open on arrival. No problem leaving the door open when they cleaned the room, replaced the towels or restocked the tea/coffee as nobody came into the room to do any sort of cleaning - another first at a large hotel! When I arrived there was a bottle of complementary water in the fridge but only decaff coffee.130+ steps to the beach but there is a tram lift. I'll be prepared next time!
Stayed 3 nights in Oct 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service
Very reasonable price, great value for money
Stayed 2 nights in Oct 2024

10/10 Excellent

Miss Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew, york

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Nice room with sea view, room and bedding clean. You get what you pay for, didn't expext 5 star at 2 star prices.
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Hazel

Liked: Cleanliness, amenities
Central location. Was upgraded to a single room with window. Bed was comfortable and hot shower. Reported TV not working to reception on departure and some minor maintenance work needed ie ceiling needed repainting and bathroom Lino needed re sticking to floor in one part but apart from that comfortable stay. Also it was a non smoking room but I the smell of cigarette smoke from other rooms was coming into the room at night.
Stayed 2 nights in Oct 2024

2/10 Terrible

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay lovely room will a jacuzzi bath and very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent entertainment not only for me as an adult but you could see the children that were there was enjoying themselves too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good stay
we stayed in a room on the ground floor which was good for me as i have mobility problems all was good with the room.
Stayed 5 nights in Oct 2024

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely filthy disgusting the sink was permanently blocked with the plug and stunk! Clumps of hair all over the floor hair in the bedding all stained with holes all in we were upgraded to a room with sea view would hate to have seen the basic room that was booked! Local children all running round the hotel swearing and eventually kicked out by the manager. Would never ever return the hotel is very old and dated this isn’t the issue, just clearly the maids clean with their eyes closed.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Stayed 3 nights in Oct 2024

2/10 Terrible

Rob

Stayed 1 night in Oct 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% happy with my stay..
Overall I was most happy with my stay at the Grand. Friendly staff & very helpful. I would definitely recommend this place which has had a lovely makeover. 👌
Stayed 1 night in Oct 2024

8/10 Good

ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024