Britannia Grand Hotel Scarborough

3.0 star property

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Photo gallery for Britannia Grand Hotel Scarborough

Exterior
Exterior
Lobby sitting area
2 bars/lounges
Exterior detail

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Free WiFi

Explore the area

Map
St. Nicholas Cliff, Scarborough, England, YO11 2ET
  • South Bay Beach
    ‪3 min walk‬
  • Scarborough Spa
    ‪7 min walk‬
  • North Bay Beach
    ‪14 min walk‬

Room options

Basic Double Room, No Windows

  • 21.5 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 35.6 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 35.6 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 35.6 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View

  • 35.6 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Britannia Grand Hotel Scarborough

3-star hotel in Scarborough City Centre
At Britannia Grand Hotel Scarborough, hit the beach, dine onsite at The Harbour Lights, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Britannia Grand Hotel Scarborough offers 413 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with desks and desk chairs. This Scarborough hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a library, a terrace, and a vending machine. Guests can use the indoor pool at a partner property.

Britannia Grand Hotel Scarborough is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 9 AM and 10 AM.
The Harbour Lights - This buffet restaurant serves breakfast and dinner.
Premier Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Languages

English, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Premier Restaurant
  • The Harbour Lights

Things to do

  • Indoor pool (guest access)
  • Library
  • Personal motorized watercraft

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Built in 1863
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8 for children
  • Nearby parking fee: GBP 8 per day (62 ft away)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Britannia Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Scarborough Grand Hotel
Scarborough Grand Hotel
Grand Hotel Scarborough
Grand Scarborough
Britannia Grand Hotel
Britannia Grand
The Grand Hotel Scarborough
Britannia Grand Scarborough
Britannia Grand Hotel Scarborough Hotel
Britannia Grand Hotel Scarborough Scarborough
Britannia Grand Hotel Scarborough Hotel Scarborough

Britannia Grand Hotel Scarborough Reviews

Reviews

6.6
Rating 10 - Excellent. 385 out of 1583 reviews
Rating 8 - Good. 418 out of 1583 reviews
Rating 6 - Okay. 285 out of 1583 reviews
Rating 4 - Poor. 183 out of 1583 reviews
Rating 2 - Terrible. 312 out of 1583 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grand hotel was crap to stay
Stayed 4 nights in Nov 2024

8/10 Good

Maurice

Traveled with partner
I enjoyed my night at the grand a fantastic historic hotel I would definitely recommend it and I look forward to going back ☺️
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, Well worth the money
Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Severe weather conditions is no excuse
We woke on the morning of our booking to hear a severe weather warning being broadcast on national television. Storm Bert was due to hit Yorkshire that night, with the Vale of York being highlighted for excessive snow. When I tried to cancel or rearrange my one night booking I was told that I had past the free cancellation period. I pointed out that we would be travelling against official advice and that I believed that the exceptional weather conditions were totally out of our control. But no one would budge and I was told I would lose 100% of my booking fee. I believe this is totally wrong and Hotel.com should have done more to get a refund from this hotel. I did phone the hotel on the morning of my booking to explain the situation and the man I was speaking to, Joe, was sympathetic and said he would speak to the hotels management to ask them to waive the charge or allow me to book for another date. Joe said he would get back to me but it’s now 24 hours since then and I’ve still heard nothing from him. This is very poor and because of these exceptional circumstances I should not be charged or at least been offered the opportunity to book for another date.
Stayed 1 night in Nov 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good hotel
Good location both for railway station and event venue (luckily climbing the hills should be good for my waistline! Not a criticism, as the hills are unavoidable.). Aside from that, hotel is fine, decent and comfortable - have stayed here before, no doubt will again.
Stayed 2 nights in Nov 2024

8/10 Good

john

Stayed 2 nights in Oct 2024

10/10 Excellent

NIGEL

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

suzanne

Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful building, good entertainment. Reception very slow but will be returning
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay ..
Stayed 2 nights in Nov 2024

8/10 Good

Stuart

Traveled with group
Liked: Cleanliness
Nice room
Had room 110, nice room but radiator thermostat was broken so couldn't turn it off so was a little too warm, other than that was nice perfect for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Traveled with partner
Whilst the hotel is a bit run down, it was clean and the staff were helpful and friendly. Would definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a one night stay which overall was good, the only fault really was when we booked in the bed had not been made after telling reception we were assured it would be when we got back from the theatre, when we returned it still was not made after telling reception again we were moved to another room, which was ok.
Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
TV no remote receptionist came to look no way of turning on said she would return with one still waiting Picture been ripped off the wall and just left lent up against wall Bed uncomfortable springs sticking into body
Stayed 1 night in Nov 2024

10/10 Excellent

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a wonderful stay. Looking forward to staying again for new year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities, property conditions & facilities
Hospitality at the highest quality
Stayed 1 night in Oct 2024

10/10 Excellent

Mr C W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what it should be...grand value!
Wanted to stay somewhere with some history and character in Scarborough, and the Grand has to be your first choice. It's still got a wow factor with the foyer and very impressive public bar, plus the ballroom, the theatre... You will want to go and explore. The rooms might need a little TLC, but they are very clean, totally functional and spacious. Spend the extra and get a sea view. Breakfast is, in hotel terms, good value. My only comment in the negative, and really this is just a personal preference is that it's possibly too hot everywhere?! How they manage to keep such a massive old hotel at such a high temperature is beyond me, as no radiator I touched was anything other than just tepid. To be fair, they know their clientele so maybe the coach parties are glad of the warmth! Give it a go and remember you're getting service based on cost and you won't be disappointed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanida

Stayed 3 nights in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

6/10 Okay

AWB

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A mixed review; some points need addressing!
Massive positives; view from room, location, warmth of room, price and the building which in parts is beautiful. Fridge in room was a bonus and supermarket around the corner to get in a few drinks. No need to pay the ludicrous £24 a day for breakfast as here's a plethora of cafes within 5 min walk (Brewers Faye, Wetherspoons and MacDonalds to name a few). So why only 3 stars? The reception staff were bordering on rude when I arrived; when leaving I asked if I could leave my bags somewhere as my train was in the afternoon and was told no (think this is a first!). Tried to log onto the internet in my room to find out that I needed to pay £7 a day - never managed to log onto the available free WiFi on my tablet! Haven't been asked to pay for WiFi for years! Floor in the outside corridor creaks - it was so loud that I woke up thinking somebody was in my room! Locks don't work properly without inserting the key which led to lots of folk, to be fair not realising that the key needed to be inserted, banging (and banging!) their door to make it shut. Staff obviously have a problem as my door was open on arrival. No problem leaving the door open when they cleaned the room, replaced the towels or restocked the tea/coffee as nobody came into the room to do any sort of cleaning - another first at a large hotel! When I arrived there was a bottle of complementary water in the fridge but only decaff coffee.130+ steps to the beach but there is a tram lift. I'll be prepared next time!
Stayed 3 nights in Oct 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service
Very reasonable price, great value for money
Stayed 2 nights in Oct 2024