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Carlton House Scarborough

2.5 star property

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Photo gallery for Carlton House Scarborough

Lobby
Exterior
Single Room (Room 14) | Pillowtop beds, individually decorated, individually furnished
Lounge
Double Room, Ensuite (Room 17 Second Floor) | Pillowtop beds, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
1-3 Carlton Terrace, Scarborough, England, YO11 2DE
  • Scarborough Spa
    ‪3 min walk‬
  • South Bay Beach
    ‪3 min walk‬
  • Scarborough Open Air Theatre
    ‪4 min drive‬

Room options

View all photos for Double Room, Ensuite (Room 27)

Double Room, Ensuite (Room 27) | Pillowtop beds, individually decorated, individually furnished

Double Room, Ensuite (Room 27)

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Garden View (Room 7)

Twin Room, Garden View (Room 7) | Pillowtop beds, individually decorated, individually furnished

Twin Room, Garden View (Room 7)

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Room 6)

Twin Room (Room 6) | Pillowtop beds, individually decorated, individually furnished

Twin Room (Room 6)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ensuite (Room 21)

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite (Room 23)

Single Room, Ensuite (Room 23) | Pillowtop beds, individually decorated, individually furnished

Single Room, Ensuite (Room 23)

  • 86 sq ft
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Room 22 Quiet Space)

Double Room (Room 22 Quiet Space) | Pillowtop beds, individually decorated, individually furnished

Double Room (Room 22 Quiet Space)

8.0 out of 10
Very good
(1 review)
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed, Garden View (Room 5)

Room, 1 Twin Bed, Garden View (Room 5) | Pillowtop beds, individually decorated, individually furnished

Room, 1 Twin Bed, Garden View (Room 5)

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Room 8)

Double Room (Room 8) | Pillowtop beds, individually decorated, individually furnished

Double Room (Room 8)

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Garden View (Room 3)

Single Room, Garden View (Room 3) | Pillowtop beds, individually decorated, individually furnished

Single Room, Garden View (Room 3)

8.0 out of 10
Very good
(1 review)
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (Room 16)

Twin Room (Room 16) | Pillowtop beds, individually decorated, individually furnished

Twin Room (Room 16)

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Room 10)

Double Room (Room 10) | Pillowtop beds, individually decorated, individually furnished

Double Room (Room 10)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Room 15)

Double Room (Room 15) | Pillowtop beds, individually decorated, individually furnished

Double Room (Room 15)

  • 129 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cosy Room 1)

Double Room (Cosy Room 1) | Pillowtop beds, individually decorated, individually furnished

Double Room (Cosy Room 1)

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (3rd floor)

Double Room (3rd floor) | Pillowtop beds, individually decorated, individually furnished

Double Room (3rd floor)

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Room 11)

Double Room (Room 11) | Pillowtop beds, individually decorated, individually furnished

Double Room (Room 11)

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Britannia Grand Hotel Scarborough

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.3 out of 5, (1590)
$90 nightly
The price is $90 total
includes taxes & fees
Britannia Grand Hotel Scarborough

About this property

Carlton House Scarborough

Scarborough guest house walkable to Scarborough Spa
This smoke-free guesthouse features free WiFi in public areas. Bathrooms are shared.
Carlton House Scarborough offers 24 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 16-inch LCD televisions come with digital channels.

Guests have access to shared bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Wireless Internet access is complimentary. A total renovation of this property was completed in January 2022.

Carlton House Scarborough is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 3 per day)
  • Street parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 6.99 to 13.99 per person

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 1900
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property does not allow children

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.99 to 13.99 per person
  • Nearby parking fee: GBP 3 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Carlton House Guesthouse Scarborough
Carlton House Guesthouse
Carlton House Scarborough
Carlton House
Carlton House Scarborough Guesthouse
Carlton House Scarborough Scarborough
Carlton House Scarborough Guesthouse Scarborough

Carlton House Scarborough Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
The partition walls seem to me made from something that amplifies noise, not only I could hear what my neighbour was saying on the phone but also the replies. Someone went out and left a dog in a room which immediately started a long series of barks, howls and whines lasting into the early hours and expressing a cycle of annoyance, anger, fear, loneliness, anguish and despair. Plus, no breakfast, a sneaky trick to play on someone who doesn't read the small print.
Stayed 2 nights in Oct 2024

6/10 Okay

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Adriana sent me a text message & a email at 08.31 am on 06/09 with some important information of me staying at there accommodation. My room & ensuite was at an excellent cleaning standard. There was a folder in my room,I read this important information inside this folder. I couldn't find out what time breakfast started. There was a room in the lounge area on the door it said breakfast room. On 07/09 I went downstairs to the lounge area at 08.10 am the breakfast room door was locked which I thought was strange, I waited in the lounge area for 20 minutes than went back to my room to get ready to start my day. The next two mornings I never went down to the lounge area but I did check the breakfast room door as I was leaving the door was locked. There was no communication at all about breakfast if they don't do breakfast than PLEASE let the guests know in advance. They put in the text message & email I had sent me if have any Questions please ring this number & we will be happy to help, due to me struggling with my confidence & mild depression i never phoned them . I never seen any members of staff in the 3 days I stayed there. This accommodation wasn't for me, what works for you doesn't work for another. I was relieved to leave on 09/09 . No I won't be staying at Carlton house again
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

We knew from the start it was a budget b&b but was not quite expecting it to be quite a bad as it was. Our room was changed before we arrived for some reason, the room was a small double but was more like half a room as it was part of the slanting roof. The room smelt like stagmant pond water from the drainage in the bathroom and there were dog hairs on the bedding. Needless to say we will be giving it a miss from now on. Was very disappointing after reading previous reviews.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 21 nights in Aug 2024

6/10 Okay

Ellen

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Florentina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Dan

Disliked: Staff & service

Far too hot and useless showers

Please take into account that this rating is given due to particular circumstances. If thing had been different we likely would have rated much higher. The room we originally booked is listed as a cheaper room and that has to be taken into account. However it was unbearably hot the day we were there and we literally had to damp our skin all night and have a fan blowing over us to keep cool enough. On top of the first issue the shower in the room was useless, the amount of water was just a slight trickle and my wife was unable to wash her hair at all. It took me a long time to wash off the shower gel because it as so poor. The morning after the first night I called the help number to say there were a few issues we needed resolving and after telling them the about the heating of the room they stated, there is nothing we can do about that, it's a 3rd floor room at a budget "next" I told them this was simply unacceptable and told them about the shower. They again dismissed this issue stating it was an old building and they can't do anything about it. I told them there are minimum expectations despite it being a budget room and over and over I was told they could do nothing about it. I eventually asked about a refund and very quickly after I was offered a change of room one floor down. This room was much better and cooler and the shower was usable (still not great) There is more to say but I don't have enough space, after the problems 3-4 stars.
Stayed 4 nights in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, bed was comfortable and the hotel location is good. Self check-in was very well explained and easy to do.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ideally situated near to the spa. Parking wasn’t a problem and the hotel sorted us out with permits needed at a small extra cost. The staff are great, really friendly and were always there to make sure we had everything we needed. The room itself was lovely, we stayed in room 18 and we couldn’t fault it. Spacious, clean, the bathroom was clean and modern, the room has a fridge in so you can keep milk etc in your room . There were loads of teabags which is a big plus for myself and it was Yorkshire tea so they didn’t scrimp on them. The room is well thought out with enough sockets in there and situated where you want them. We had a room at the back of our bed where you could hang your clothes and the missus even had a dresser to get ready with a mirror etc. We had a hearty breakfast in the morning plus there are cereal’s and yoghurt’s if you want them. I would recommend this hotel to anybody and would love to stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scarborough break

Excellent hotel 10mins from the train station.lots of good bars and restaurants.highly recommend.wpukd stay again ,caught the bus to Whitby about an hour away .
Stayed 2 nights in Sep 2023

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the hotel pet friendly and vert friendly and did everything to help you and made you comfortable and accommodated.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Amenities
The room was better than we expected
Stayed 1 night in Sep 2023

10/10 Excellent

edward

Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go again

So clean and very nice warm all u need in rooms
Stayed 2 nights in Jul 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely quite little spot not more than five minutes walk from the sea front, the bed was super comfy and check in & out was very simple!
Stayed 4 nights in Jul 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Quite convenient excellent breakfast good value will stay again and highly recommended
Stayed 2 nights in Jul 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dog-friendly
Stayed 6 nights in Jun 2023

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Highly recommend.
Stayed 3 nights in Jun 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023