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Palm Court Hotel

3.0 star property

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Photo gallery for Palm Court Hotel

Front of property
Front of property
Double Room, 1 King Bed (King) | Premium bedding, desk, blackout drapes, iron/ironing board
Beach nearby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
$133
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
St Nicholas Cliff, Scarborough, England, YO11 2ES
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Stephen Joseph Theatre
    ‪4 min walk‬
  • Place, Scarborough Spa
    ‪8 min walk‬

Room options

View all photos for Double Room

Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, blackout drapes, iron/ironing board

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed (King)

Double Room, 1 King Bed (King) | Premium bedding, desk, blackout drapes, iron/ironing board

Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, desk, blackout drapes, iron/ironing board

Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About this property

Palm Court Hotel

3-star hotel in Scarborough City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Palm Court Hotel offers 40 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Scarborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This beach hotel also offers laundry facilities and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Palm Court Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 9:30 AM.
Palm Court Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Palm Court Hotel Scarborough
Palm Court Scarborough
Palm Court Hotel Hotel
Palm Court Hotel Scarborough
Palm Court Hotel Hotel Scarborough

Palm Court Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 311 reviews
Rating 8 - Good. 118 out of 311 reviews
Rating 6 - Okay. 35 out of 311 reviews
Rating 4 - Poor. 14 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Traveled with family
Disliked: Property conditions & facilities
Rooms tired and small curtains torn windows dirty ! Staff average
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel car park is very helpful
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Traveled with partner
Room clean and large bed , good job I didn’t bring the cat as there was no room to swing it
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have done with a slope a bit awkward with a rollator etc.
Stayed 2 nights in Sep 2025

6/10 Okay

Ben

Liked: Staff & service
The positive was the Staff, excellent characters , pleasant and friendly. The hotel room in my opinion was not worth £200 a night by any stretch of the imagination. The loose floor board, to the old stained carpet, to the old net curtains to the cobwebs , the light bulb out in the bathroom, inconsistent hot water to the bath. We will not and would not stay in a hotel in Scarborough in the future. Scarborough as a town is in serious need of a regeneration fund. The large town centre shopping centre is dead “empty”! The other aspects of Scarborough the gardens, fenicular rail, the beaches and the stunning views are excellent!
Stayed 2 nights in Sep 2025

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL

We’ve visited this hotel several times. We love the location, the free parking, and we don’t believe there is a better cooked breakfast anywhere. The building is very old, and although the public areas are lovely, the rooms are showing their age a bit. However, the beds are great, the showers are powerful, and there’s lots of storage. The food and drink is quite expensive, but there’s lots of restaurants and pubs nearby.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, but disappointed with rooms

The whole hotel is dated and needs some TLC, but being dated is ok, being dirty isn’t. The first room we were given was visibly dirty throughout the room and bathroom - stained toilet seat, dirty water glass, grime in shower and on bathroom door. We raised it with reception and were given another room - which was better but still had stains on the ceiling and water damage to the unit in the bathroom, also a visibly dirty and stained shower curtain. We were told this was the only other room available in the hotel so no other option. We didn’t receive housekeeping (only got back to hotel room late so it was too late to raise it by then). Also the guest information says foam firm pillows available on request. But when requested we were told none available and given two more soft pillows. Location great, guaranteed parking and breakfast are also a big plus. Staff overall tried to be helpful. But we left feeling very disappointed at the state of cleanliness and facilities in the rooms, and basic level of service.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre trip

Great hotel very close to the core entertainment and city experiences. Great of you are going to the theatre. Staff were very friendly and attentive. Wish I could have stayed longer.
Stayed 1 night in Aug 2025

8/10 Good

Jax

Traveled with family
Liked: Staff & service
Hotel was in a great location with parking an added bonus. Breakfast was good and waiting staff polite and helpful. Rooms were all of different sizes (ours being large but other room in booking very small even though booked 2 of the same) We had the awful smell of cooking and fat constantly in our room and couldn’t bear the windows open. Cleaning not up to scratch, found lots of dust and a dirty tissue behind beside cabinet, old label just under bed and bleach stains all over bathroom floor. All rooms could do with some upgrade or a lick of paint on all chipped woodwork. Rooms were replenished daily with yea/ coffee/ hot chocolate and biscuits. Towels also changed daily. Overall not a bad stay just needs updating and tidying up. Maybe less charge for smaller room for one person instead of paying same price as a room much larger for two people.
Stayed 4 nights in Aug 2025

6/10 Okay

FIONA

Disliked: Amenities
The hotel is now looking “tired” and in need of a deep clean. The carpets throughout need a shampoo and some important aspects need an overhaul eg: bathrooms and staircase. We stayed in room 11 which was quite compact. The bed and pillows were very comfy. The key issue was the smell in the room which was coming from the en-suite. We believe it is drain related but has the odour of rotting cabbage. It penetrates into the bedroom and “hits” you as you enter the room. Periodically there was a smelly drain odour too which again filled the room. The room was warm so we had the window open. This meant we could hear the seagulls at all hours and the noise until the early hours from the pub opposite. Breakfast was overall good but service differed on the two mornings and the quality of the food. Day 1 my husband ordered porridge and it took forever. The cooked breakfast was fresh and tasty. Day 2 the sausage, black pudding and bacon were overcooked. This hotel has huge potential - it needs some TLC. A good thorough clean would help enormously. It’s in a fantastic spot and the free parking a bonus. I hope this review is received in the spirit it’s written hoping the hotel can survive into the future.
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add above says it all
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, friendly environment with a free car park, good food options and well positioned.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the ideal venue for a 'traditional' seaside holiday stay, particularly for the 'older' guest (like us). Although it is not the most up to date, that is part of the attraction, and the service is impeccable.
Stayed 7 nights in Jun 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Room was quite small and cooking odours were present in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, room comfort

Palm Court ,Scarborough , June 2025

Very comfortable and clean hotel. Only real concern was courtesy parking was was not easily accessed especially when moving luggage.
Stayed 3 nights in Jun 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness
Nice but not worth £180 per night. Premier inn better value, bigger tv.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sci-fi Scarborough

I stayed at the Palm hotel for a business weekend. The hotel was very clean. Good choice of options for evening meals. Breakfast options were excellent. The staff were attentive but not intrusive. Really good location only five minutes drive from the railway station and minutes to the venue I was attending.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel

Great place and friendly staff. Only one gripe was the bedroom was hot and the windows wouldn't open
Stayed 2 nights in Apr 2025

4/10 Poor

Verna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room size small and to hot .the heating wouldn't go of .it was jammed on
Stayed 2 nights in Apr 2025

8/10 Good

MICHAEL

Stayed 2 nights in Mar 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025