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Grand Villa Heights

3.0 star property

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Photo gallery for Grand Villa Heights

Aerial view
Classic Cabin | Living area | TV
Deluxe Cabin | Living area | TV
Garden
Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping
$135
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
Ravenscar, Scarborough, England, YO13 0ET
  • Robin Hood's Bay Beach
    ‪28 min drive‬
  • Whitby Harbour
    ‪32 min drive‬
  • Whitby Beach
    ‪33 min drive‬

Room options

View all photos for Family Room

Family Room | Iron/ironing board, bed sheets, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, bed sheets, wheelchair access

Deluxe Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Iron/ironing board, bed sheets, wheelchair access

Single Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, bed sheets, wheelchair access

Executive Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, bed sheets, wheelchair access

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, bed sheets, wheelchair access

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin

Classic Cabin | Iron/ironing board, bed sheets, wheelchair access

Classic Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, bed sheets, wheelchair access

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Cabin

Comfort Cabin | Iron/ironing board, bed sheets, wheelchair access

Comfort Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin

Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access

Deluxe Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets, wheelchair access

Standard Double Room

  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Grand Villa Heights

3-star Scarborough hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and laundry facilities are onsite.
Grand Villa Heights offers 63 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Scarborough hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

Grand Villa Heights is a smoke-free property.

Grand Villa Heights has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Raven Hall Country House
Raven Hall Country House Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Scarborough
Raven Hall House Scarborough
Raven Hall Hotel Scarborough
Raven Hall Country House Hotel Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Hotel Hotel Scarborough

Reviews

Grand Villa Heights Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 561 reviews
Rating 8 - Good. 196 out of 561 reviews
Rating 6 - Okay. 68 out of 561 reviews
Rating 4 - Poor. 23 out of 561 reviews
Rating 2 - Terrible. 13 out of 561 reviews

Reviews

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness
This was out third visit here but first under new ownership. Now more of a wedding venue, including the panoramic restaurant which used to be a highlight. New dining room small and dark with uncomfortable benches to sit on so we only ate breakfast there and went out for our other meals. Building work ongoing and our room overlooked a builder's area so quite noisy and the corridor and overhead was noisy at night. The location of the hotel is fabulous as always and the gardens have been revamped but we won't be returning now.
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel with regards to cleanliness, excellent breakfast fantastic location
Stayed 1 night in Jun 2025

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, amenities
Great room, service was slack due to wedding function put the hotel put right by not charging us for evening meal.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Average stay

Stayed years ago and sadly not the place it used to be. Room was clean albeit it needed a bit of attention to detail, evening meal was quite expensive for what we had, seem to be the guy behind the bar was doing most of the serving and the breakfast was buffet style and was pretty basic. Got woken up by some noise from a joiner fixing a door before 7am. On check out at 9am we hoped to have a walk around the grounds only to be told we couldn’t as there was a wedding on later! I think this hotel is gearing up to be a wedding venue but it really needs to improve on various aspects to guests staying at the hotel. Sadly won’t be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because of the fab views of Robin Hoods bay. I took a punt and booked into this old hotel. From walking through the door I was blown away by how the communal areas have been modernised. Even though the staff were obviously busy, I suggest they quickly learn to be a little friendlier/ warm to guests (they weren't bad, just not engaging).
Stayed 1 night in Jun 2025

8/10 Good

Jonie Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view around.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Mr R A

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

R P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, good welcome and great value recently renovated rooms. Food was excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

10/10 Excellent

Annamaria

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Unique location with stunning views on Robin Hoods bay. The room was spacious and very clean. The bed large and very comfortable. The staff very friendly and dinner was varied and very good quality
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great hotel in a spectacular location. Currently undergoing renovation but it didn't affect our stay. Excellent restaurant with a good choice.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel grounds are stunning and there is a gorgeous view across Robin Hoods Bay. The room we stayed in was dog friendly but a bit dated although it was nice and clean. The mattress was a bit soft for our liking but the rest of the room was fine for a one night stay. The walks you can do from the hotel are amazing so loved the location.
View from grounds
Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort

Beautiful place

A lot of building work going on so somewhat noisy and dusty and beautiful panorama restaurant out of use these are the bad points but the good points are the staff especially Ben our server has n the restaurant who was excellent as was the food we love this place and the views are amazing we will certainly be back yet again to see how it is when the renovations are complete
Stayed 3 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities, room comfort

Overall a Good hotel

Not very informative. No information as to meal times, Wi-Fi etc. Thought there might be a hotel information brochure in the room, but nothing. Did book for dinner, asked if we could just have a table in the bar and a bar meal. Was told it was the same menu so could go in the restaurant or the bar. The restaurant we found wasn’t actually open, so it was the bar anyway and same for breakfast. Overcharged twice for meals and drinks £30 extra on tab over 2 days when we had already paid for some of the drinks. Took 3 days to actually sort it out and get it refunded as they said the system locks them out. Nice hotel and surrounding area for walks. Good meals. Didn’t get some of the breakfast items we ordered, plus wrong drinks. Relatively quiet whist we were there so if it was busier maybe staff need to be a bit more attentive in what they are doing.
Stayed 2 nights in Apr 2025

8/10 Good

helen

Disliked: Property conditions & facilities

MIXED

The staff were lovely and clearly tell is was being refurbed. no clear sign you had arrived confusing to find your room 19.90 for 2 brandy and baileys and 9.99 for a blooody
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing hotel with fantastic scenery.Highly recommened !!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens
Stayed 1 night in Apr 2025