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Place was absolutely fantastic. My only gripe would be that you have to pay to use the pool.

Had a lovely stay here! The staff were friendly, welcoming, and incredibly helpful throughout. The hotel is in a great location, making it easy to get around and explore. Overall, a really enjoyable experience and I’d happily stay again.

Tnx

When I arrived they gave me a very small and dark room facing the famous brewery Hofbrau full of people and unbearable noise. I have travelled 24 hours and I needed some rest. I insisted for another room but they apologize saying that the hotel was fully booked and gave a voucher for a cocktail as a compensation. I knew that the hotel was not full and I spoke to a supervisor. Finally they gave another room. Sometimes, I feel that having a Expedia reservation in certain hotels puts you at the end of the list. This was the case of The Platzl.

Ashraf the front desk agent saved the day! Our original room had a few issues and he empathized kindly and even had assisted us to a different room which was much better. He is a gem and has excellent customer service! He saved our Oktoberfest visit and should be a manager with how well he handled the situation. The hotel gets a 10/10 from me because of him. :)